Testimonials

Please describe your experience with us:

Front Desk staff:

Amanda is always friendly and professional.

Ultrasound Technologist:

Kati is just awesome! Made appointments fun.

Provider/Doctor/Nurse Practitioner:

Dr. Gupta was kind and explained things thoroughly.

Billing/Patient Account Services:

Excellent. No questions as to what things would cost.

Call Center/Patient Account Services:

Kati called to check on me on a Friday – her day off. That was a nice surprise.

What made you choose us?

A coworker recommended after having her [free] introductory visit.

What symptoms were you experiencing?

Heavy feeling in legs, pain, and cramping in calves; ugly blue spider veins.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

It hasn't been too long since my treatments, but already feel that my legs are more "energized," no more heavy feeling..

What improvements have you seen in your legs?

I am looking forward to seeing an improvement in the looks of my legs – less visible blue veins.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

The entire staff has made every visit a pleasant experience. Dr. Gupta explains procedures and options and makes sure that you understand. I feel that he does not make you feel pressured to have a certain treatment, and keeps expectations on the end result reasonable. Kati's presence always made me feel safe & secure when undergoing this treatment that is new to me. Don't change a thing!

Please describe your experience with us:

Front Desk staff:

Very courteous / welcoming & get you in & out quickly.

Ultrasound Technologist:

Kim was fantastic during procedures & Kati.

Provider/Doctor/Nurse Practitioner:

Excellent.

Billing/Patient Account Services:

Extremely efficient/helpful in acquiring insurance coverage via Amanda.

Call Center/Patient Account Services:

Always timely / reminders very helpful.

What made you choose us?

Article in paper & free consultation – the training/background & # of procedures done.

What symptoms were you experiencing?

While running, experienced heavy legs, some cramping – severe hyperpigmentation on inside ankles.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

More difficult when training for long runs/half marathons, heavy legs, some cramping & hyperpigmentation was advancing toward possible ulceration. My work requires being on my feet for 8 hours/day. Had to wear compression dress stockings as well as when going on runs had to wear my sport compression stockings. I no longer feel heaviness in my legs while running, no longer have to wear my sport compression stockings while on runs!! No more cramping, varicose veins began to disappear, no more fatigue after long days on feet. Hyperpigmentation has begun to reverse, dark color has faded & looking much better.

What improvements have you seen in your legs?

Less fatigue, no more heavy leg syndrome, no more cramping, a great improvement on varicose vein appearance & hyperpigmentation – more natural color returning.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

The care & focus on my condition, explanation of procedures, follow-up, the expediency of gathering my insurance to cover the procedure. Great staff all around – I really recommend your practice to those who may need it!! I'm so happy to have my running legs back under me!! The cosmetic appearance has improved greatly as well as knowing I will avoid future complications of ulceration possibly if I hadn't had the procedure done. Coming in one late Friday after the first leg done, some upper leg complications & staff had left, but Dr. Gupta took me in to do a scan to verify no clotting & rescheduled to have some trapped blood that instantly relieved my pain/complication!

Please describe your experience with us:

Front Desk staff:

Very pleasant and helpful.

Ultrasound Technologist:

Very nice and gives helpful information.

Provider/Doctor/Nurse Practitioner:

Always friendly, explains everything well.

Billing/Patient Account Services:

Handles things well.

What made you choose us?

Friend recommended.

What symptoms were you experiencing?

Restless leg syndrome, edema, occasional leg cramps.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Unable to sleep at times. Getting better [now].

What improvements have you seen in your legs?

RLS improved. Will see if gone after treatment. No cramps so far.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

No one seems rushed to get us taken care of and on our way. Allowed me to watch the procedure when possible. Procedure done with the least pain possible. I would like a mirror above so can watch the procedure. Everyone has been great and done their job well. I'm glad we chose Alsara.

Please describe your experience with us:

Everyone was helpful and friendly.

Front Desk staff:

Helpful, pleasant & friendly.

Ultrasound Technologist:

Kati so friendly & gentle & explains what she was doing.

Provider/Doctor/Nurse Practitioner:

Dr. Gupta very polite & explains the procedure.

What made you choose us?

Primary doctor sent me here.

What symptoms were you experiencing?

Swelling & blood clot in the right leg, swelling in the left leg.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Couldn't do what I wanted because my leg wouldn't let me. I didn't realize there was something wrong with them.

What improvements have you seen in your legs?

Walk a whole lot better, pick legs up easier; less swelling. Legs don't give out on me. Must have had problems for years & didn't know it.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

Very friendly and explained things to us & let us watch on screen. Didn't spend any time in the waiting room. They seem to get to you right away.

Click to Play Video

Please describe your experience with us:

Everyone was helpful and friendly.

Front Desk staff:

Excellent.

Ultrasound Technologist:

Excellent.

Provider/Doctor/Nurse Practitioner:

Excellent.

Billing/Patient Account Services:

Excellent.

Call Center/Patient Service Center:

Excellent.

What made you choose us?

Your sign on Frederick, and when I discovered that Kati (one of my former students) was on staff.

What symptoms were you experiencing?

Leg cramps and pain.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

My pain did not stop me from doing things, but now I can do things without pain.

What improvements have you seen in your legs?

I am very near being 100% better. No pain or cramps.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I am impressed with the level of concern everyone displayed for my health and the treatments I have received. My legs feel so much better than when I first came in. I am confident I made the right decision coming to Alsara [Vein Clinic]. I also appreciate how friendly everyone is.

Please describe your experience with us:

Front Desk staff:

Very good.

Ultrasound Technologist:

Very good.

Provider/Doctor/Nurse Practitioner:

Very good.

Call Center/Patient Service Center:

Good.

What made you choose us?

Doctor referral.

What symptoms were you experiencing?

Restless legs, feeling of tightness in feet, feeling of figure-8 problems ankle & foot.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Pain, numbness, tight feeling. Kept to normal routine only by wearing support stockings occasionally.

What improvements have you seen in your legs?

Less restless legs.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I appreciated the friendly staff. Everyone always had a smile. [I] don't think things could be much better. No changes needed.

I had a real good Christmas and one thing that really made my Christmas so great was you, Dr. Gupta. Because of you and your staff taking such good care of my legs. Because of your good work on my legs, I was able to walk all over the place when we went Christmas shopping. You don't know how nice it is to go to Wal-Mart or wherever and be able to walk all over the store and not have your legs hurt.

Before I started coming to you I couldn't walk without my legs hurting so bad. My legs would hurt so bad that I would stay at home or in the truck. My mom said you can go with me and I would push you in a wheelchair. But I didn't like to ride in a wheelchair because I didn't like for people to stare at me. And now thanks to you Dr. Gupta I don't have to worry about that anymore. Because I have one of the best Drs. in the state of Missouri. Probably in the United States. Because you are the best. You all are so caring and understanding. And the girls always call the next day and ask how I am doing. Anyway, I want to thank Dr. Gupta and the Staff.

God Bless everyone.

Please describe your experience with us:

Front Desk staff:

Excellent.

Ultrasound Technologist:

Excellent. I mainly had Kati but both girls are great.

Provider/Doctor/Nurse Practitioner:

Dr. Gupta is the best!

What made you choose us?

Meeting Dr. Gupta at Josephine Expo.

What symptoms were you experiencing?

Very severe Restless Legs.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

On medications for my legs that really weren't working anymore.

What improvements have you seen in your legs?

Restless legs have improved greatly.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I was always greeted & seen very quickly. No long waits in the waiting room or exam room. The staff was all friendly & knew me when I came in the door. I felt like I was their only patient. I have recommended your clinic to others.

Please describe your experience with us:

Front Desk staff:

Everyone was helpful, good-natured & professional.

Ultrasound Technologist:

Exceptional.

Provider/Doctor/Nurse Practitioner:

Exceptional. Like that he took time to explain things.

What made you choose us?

TV AD, & drove by & saw your sign on the road.

What symptoms were you experiencing?

Heaviness, fatigue.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Couldn't walk long distance. Now I can walk farther without that draggy heavy feeling.

What improvements have you seen in your legs?

Less discomfort; even sleep better.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

You all are great. Thanks for helping me.

Please describe your experience with us:

Front Desk staff:

Very friendly.

Ultrasound Technologist:

Very friendly, knows the job.

What made you choose us?

My doctor.

What symptoms were you experiencing?

Restless leg, heaviness in both legs.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Legs moved all the time - couldn't sit still. Problem solved [after treatment].

What improvements have you seen in your legs?

No more restless legs.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

Everyone was so friendly. My problem was taken care of. No changes needed.