Christopher Sass
Please describe your experience with us:
- Front Desk staff:
- Very courteous / welcoming & get you in & out quickly.
- Ultrasound Technologist:
- Kim was fantastic during procedures & Kati.
- Provider/Doctor/Nurse Practitioner:
- Excellent.
- Billing/Patient Account Services:
- Extremely efficient/helpful in acquiring insurance coverage via Amanda.
- Call Center/Patient Account Services:
- Always timely / reminders very helpful.
- What made you choose us?
- Article in paper & free consultation – the training/background & # of procedures done.
- What symptoms were you experiencing?
- While running, experienced heavy legs, some cramping – severe hyperpigmentation on inside ankles.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- More difficult when training for long runs/half marathons, heavy legs, some cramping & hyperpigmentation was advancing toward possible ulceration. My work requires being on my feet for 8 hours/day. Had to wear compression dress stockings as well as when going on runs had to wear my sport compression stockings. I no longer feel heaviness in my legs while running, no longer have to wear my sport compression stockings while on runs!! No more cramping, varicose veins began to disappear, no more fatigue after long days on feet. Hyperpigmentation has begun to reverse, dark color has faded & looking much better.
- What improvements have you seen in your legs?
- Less fatigue, no more heavy leg syndrome, no more cramping, a great improvement on varicose vein appearance & hyperpigmentation – more natural color returning.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- The care & focus on my condition, explanation of procedures, follow-up, the expediency of gathering my insurance to cover the procedure. Great staff all around – I really recommend your practice to those who may need it!! I'm so happy to have my running legs back under me!! The cosmetic appearance has improved greatly as well as knowing I will avoid future complications of ulceration possibly if I hadn't had the procedure done. Coming in one late Friday after the first leg done, some upper leg complications & staff had left, but Dr. Gupta took me in to do a scan to verify no clotting & rescheduled to have some trapped blood that instantly relieved my pain/complication!
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