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Alta Lee

Please describe your experience with us:

Front Desk staff:
Friendly, courteous, and helpful, very polite.
Ultrasound Technologist:
Awesome, very helpful, and friendly.
Provider/Doctor/Nurse Practitioner:
Very informative and explained everything very well.
Billing/Patient Account Services:
Great.
Call Center/Patient Service Center:
Great.
What made you choose us?
My medical doctor referred me.
What symptoms were you experiencing?
Legs felt very heavy, swollen, achy & tired.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Very uncomfortable, couldn't walk very well. Now [after treatment], I feel more like myself. My legs feel so much better.
What improvements have you seen in your legs?
They feel lighter and the swelling has gone down. I can actually wear my shoes again with comfort.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
I appreciated how everyone was so nice, friendly, and helpful. The offices were very clean. I was overall very impressed with the doctor and his staff. I felt welcomed. Thanks for helping me get back on my feet. I will highly recommend your clinic to any of my friends & family. Thanks for helping me get back in the swing of things. Keep up the good work. I appreciate all you guys have done for me. Thanks again!! 😃

alta lee

Amy Hallquist

Amy Hallquist Poster web The symptoms that I had is I was struggling with varicose veins since I was in high school, and they just progressively got worse. I was having lots of swelling in my - it was mainly my right leg - I was having lots of swelling in it. Walking, it was throbbing, and I just could not tolerate much, I mean, being in an upright position very much.

I was pregnant with both of my children and ended up having blood clots with my first child, and then I had vein stripping after each pregnancy. And the vein stripping procedure was just very painful, and I wasn’t really wanting to do it again. But then, 10 years later, I was having increased problems again and decided it was time to do it. So I had seen a where this place was doing the laser and I thought ‘well, I'm going to give it a try’ and see if it was any better.

It affected my daily routines. I finally started wearing compression garments, which helped, but still by the end of the day, they were tired and sore and throbbing. And if I was up walking a lot during the day, which I do anyway with my job, then they were just swollen and throbbing and very heavy and painful.

I was feeling nervous about coming through and doing it again because the vein stripping procedure was such a hard procedure to go through. And so I wasn’t sure whether I wanted to go through anything like that again. But I knew that I couldn’t continue to have the heavy leg syndrome and just being in pain every day, so I was really kind of questioning whether laser could take care of it because I had to have the vein stripping before, so I was really kind of second-guessing whether it would even work.

I felt very comfortable after meeting Dr. Gupta. He was very calm and easy to understand, and he explained the whole procedure; explained what was going on in our vein system, um, very compassionate man. I’m just very pleased that I was able to meet him, and I was just really pleased with how he presented himself and how he presented what was was wrong, you know, what could be wrong with me. I hadn’t had the ultrasound done yet, but, just explaining the process of how veins work, so I was very comfortable with staying here and having the procedure.

Everyone was so friendly and inviting and caring. I didn’t feel out of place at all. The atmosphere was just really nice. It was a really pretty office. It was nicely kept clean. So I just really enjoyed walking in the door.

The staff is very friendly and very warming, and I just felt very comfortable coming in here and doing anything with payments or just getting my appointments. It’s easy. They call me to remind me of appointments, and I just can’t say enough about the staff. They’re fantastic people.

I was very pleased to find out that insurance did cover it.

The treatment and recovery were very easy, very good. After the procedure here, I was able to go right back to work, walk, do anything that I was wanting to do. I was very happy with the treatment afterward. The recovery was extremely fast versus the stripping. I was up and going the same day, whereas the stripping, I was down for almost a week and in a lot of pain. I just had mild discomfort during the procedure and that was it. I was up and out walking, and I was surprised that I was able to get out and going that fast.

Now, I can travel, I can fly, and I don’t have any pain at all or any increased swelling right now. [I’m] just ready to enjoy my life and get out there, and I’m extremely grateful for Alsara Clinic.

I am very grateful for finding Dr. Gupta. I feel like I have more freedom in my life. I can go out. I can work out. I can run without feeling the heaviness in my leg or increased swelling. I was extremely surprised by how the procedure went and how easy it was to do, and how much better I felt at the end. So I am very pleased with Dr. Gupta and his staff, with the procedure. And I would highly recommend if you have any kind of vein issues just to come in and get it checked out.

I would highly recommend anyone with a vein problem to come to Alsara Clinic to get it checked out and get a recommendation on how to help them. I mean, it’s a fantastic place and I can’t say how much I appreciate everything that they have done for me. To know that there is hope out there – that there is a procedure that does not include stripping of the veins – is fantastic. I mean, I’m extremely happy that I came.

It has made a difference in my journey just because now I can get out, and I can go to all of my children’s sporting events, and walk around all day and not have increased swelling in my leg. When I get home, it’s not throbbing. I can continue to come home and do my laundry, and clean the house, and do everything that I can do. I’m not sitting down and trying to prop my leg up, saying that ‘hey, I have to get off it’. Whereas, before, if I had activities all day long, I would be going home and elevating my leg ‘til the throbbing would go away. Now, I can go to all the sporting events, come home, maybe go work out, or come home and finish all my house activities, and I am feeling great.

Bill Luce

Bill Luce Poster 2 web My name is Bill Luce and I am retired. I spent 45 years teaching to secondary and to college-level standing on my feet a lot.

What were your symptoms? How did they affect your daily life?

Particularly when I was still teaching, I would stand on my feet all day long, and my legs would get very tired and they would cramp in the evening; in fact, sometimes to the point where I couldn’t even sleep at night they were cramping so bad. And it just hurt almost all the time. And, so, my legs felt terrible; they felt heavy. I had some restless leg.

And when I came here, the difference was like night and day. You know, before the treatment, my legs were not in good shape. After I got out of here, they were great! You know, the recovery was almost nil. I was able to walk, I was able to resume my activities. I felt 100% better.

How did you hear about Alsara Vein Clinic?

Let me give one of your employees a little bit of credit: Kati Ussary was one of my students. And I actually… I somehow on Facebook for something, I found that Kati was working here, and so I sent here a message: “What do you think of this place?” And she says “Great!.” “Do you think they could help me?” “Yes!” And she was definitely right.

What was your first impression of Alsara Vein Clinic?

I think from beginning to end, my first impression of this place is that the people were here to help me. So I remember asking Dr. Gupta and the staff here – because I’d had dome prior treatments – “Do you think you can help me?” And he didn’t say anything at first; he examined my legs first, and so forth, and then said “Yes, we can help you.” Through the whole process, I felt that my health was [of] utmost concern, and they were looking after me through the entire process.

I went to Kansas City a couple of times because I’d heard that they were a good place and I did not want to have my leg [veins] stripped. And so I went to Kansas City and they were the injections. I had a couple of treatments down there, but I found them to be of temporary help. They would help for a short period of time and then the pain would resume and I was back to square one. I was a little concerned when I came here because I knew that I’d had those treatments and I didn’t know if it was going to be that much harder or if I was just going to be repeating that process again. But there’s a vast degree of difference between here and down there. People think they have to go to Kansa City to get better healthcare for their legs are completely wrong. You can find it here in St. Joe at this clinic.

How did you feel during and after your treatment?

Oh, I felt fine. There’s another, I guess, misconception some people have that it’s going to be a painful experience – they’re working on your legs and it’s going to be tough, or there’s going to be a long recovery period – and neither one is true. It’s almost completely painless. [You] might feel a little pressure or something but it’s really painless. It’s not that hard at all, and the neat thing is, when you get get up, you’re encouraged to walk, resume your normal activities that very day.

What are you able to do after treatment that you couldn’t do before?

What am I able to do now… I think I can almost do anything that I could do when I was 40 years younger, you know, as far as with my legs. I can walk, I can do anything and not have pain doing it; that’s the key thing. My legs do not cramp. And, so, I feel so much better than I did before I came here. The absence of pain is probably the biggest one. My legs no longer cramp. I no longer have restless leg. I’m able to do what I want to do without any pain. I can walk, ‘cause I love to walk. My legs are as good as new. And that is, to me, everything!

How would you describe Doctor Gupta?

[He is an] extremely intelligent, caring individual. I can’t think of anyone I would want to trust my legs with more than Dr. Gupta. He is a remarkable man. He knows what he’s doing. And he has the knack – I’ve heard this from people who have been here, too – he has the knack of being able to explain your condition to you in common, understandable english. He’s not speak “doctor,” you know, he speaks english to people, and they understand what he is going to do, what the procedure is going to be, and what the expectation will be when he is done, and he’s right.

What is your impression of the staff at Alsara Vein Clinic?

Everyone from top to bottom, everyone’s very friendly here, they’re very knowledgeable. Kati, who did a lot of the Ultrasound work – former student of mine – is, of course, excellent. And everyone here, they have been… I can’t say enough about the staff. They have been very friendly, very helpful, and they’ve answered all the questions that we’ve had.

Tell us more about the various treatments you’ve had at Alsara Vein Clinic?

I’ve had numerous treatments here, and I’ve been pleased with every one of them. And they’ve progressed from, ah… I can mention a couple that I’m more familiar with: the laser treatment [Endovenous Laser Ablation], which was good, and I had the more recent treatment that he’s developed, the [VenaSeal] venous treatment that also was very helpful. Every one of them seemed to work well with less… with almost no time for recovery. I was pleased with every treatment that I’ve had here. And veins are probably an ongoing thing, but I’ve always come in here and Dr. Gupta has been able to treat me with what ever the latest method is. I think that says something for him that he also keeps up on what is going on, and he’s not content with just what is in existence right now, he’s looking ahead to see how he can better treat his patients, and I appreciate that.

Would you recommend Alsara Vein Clinic to others?

Yeah, I would highly recommend this place to anyone who’s having any kind of leg problems. They will be upfront with you, the will tell you what you need, and you can count on them giving you good treatment, and that the staff and Dr. Gupta will do everything they can to make sure your receive the best treatment that’s available for your legs.

My most recent treatment here at Alsara came as a result of me coming with my wife last summer. I was wearing shorts because it was so hot, and Dr. Gupta happened to notice that legs had deteriorated a little bit, that I was beginning to have some bulging in my legs with my veins. He asked how I was feeling and I said ‘I still feel pretty good but, yeah, they are beginning to bulge, beginning to show a little bit’ and he said ‘You know, we can take care of that’. And so that’s when the most recent treatment started, after I came in with my wife and Dr. Gupta just happened to notice what my legs looked like. I didn’t… they felt… compared to what they felt like originally, they were still a lot better, nearly 100%. But afterwards, a-ha, I had no idea, they were even better, totally 100% better, and they looked better. My wife and other people have noticed when I wear shorts that my legs are far more natural. They look like they should. The swelling has gone down. My veins don’t pop out like they did. It’s almost like my legs have been set on redial from 40 years ago. You guys have restored my leg health. I mean, I can’t say enough. That’s why I am more than happy to do this because I do feel they’re 100% better like I said in that first commercial.

Probably my most recent referral was some dear friends of ours who had… He really had trouble with his legs. He could no longer walk. The swelling of legs was tremendous. He had difficulty getting around. He could not walk very well. He had been to various places to get treatment, including Mayo and other places, and he had been told that that was just the way it was, you know, to exercise more, do some physical therapy, and it would improve on its own. And his health began to deteriorate. He still had trouble walking around. Going up stairs was nearly impossible for him. If he would go to a store or something, he had to have one of the portable wheelchairs or motor carts that they have to go around the store – he had to have that. And he had almost given up all hope, They were even talking about moving and closing their business down and so forth because his legs were in that bad of shape. And he came here and the treatment was remarkable. That very day that he got out, he went to one of our bigger department stores here in town – two of them actually – and walked clear around both. And I said ‘Well, how’d you feel?’ and he said ‘Well, my feet were not used to walking that much but that was it. My legs felt fine.’ And so he was really very, very happy that he came here, and he received exactly the treatment that he needed for his legs.

My wife, who also was beginning to have some problems with her legs in terms of cramping and not feeling as good, she came here. In fact, we were kind of a one-two into the office here, and she has had the treatments and is also feeling much, much better. She’s a 100% better just like me. She found the treatments to be painless and she was able to resume her activities that very day. So she is feeling grateful and a lot better as well.

I have recommended several people come here. I can tell you this: everyone that I have recommended this place to who has come here has had a positive experience. They, too, have been helped. It’s not just me, they have also been helped. Their legs feel better. And they range in age from, oh, the youngest maybe in their ‘40s all the way up to one lady who was in her early ‘90s who came here, and this clinic was able to help her.

Bill Spalding

Please describe your experience with us:

Front Desk staff:
Very friendly and excellent service provider.
Ultrasound Technologist:
Outstanding care and very informative.
Provider/Doctor/Nurse Practitioner:
Very knowledgeable and great communication skills.
Billing/Patient Account Services:
Great.
Call Center/Patient Service Center:
Great.
What made you choose us?
My doctor recommended you.
What symptoms were you experiencing?
Swelling of lower legs and ankles.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Pain, heaviness, couldn't be on my feet & walk for long periods. [Now], all for the better.
What improvements have you seen in your legs?
Less swelling & tiredness.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Very friendly and everything was explained so I could understand it. Great doctor and support staff. A real positive experience.

spalding william

Christi Chiarletto

Please describe your experience with us:

Front Desk staff:
Everyone was helpful, good-natured & professional.
Ultrasound Technologist:
Exceptional.
Provider/Doctor/Nurse Practitioner:
Exceptional. Like that he took time to explain things.
What made you choose us?
TV AD, & drove by & saw your sign on the road.
What symptoms were you experiencing?
Heaviness, fatigue.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Couldn't walk long distance. Now I can walk farther without that draggy heavy feeling.
What improvements have you seen in your legs?
Less discomfort; even sleep better.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
You all are great. Thanks for helping me.

chiarletto christi

Christopher Sass

Please describe your experience with us:

Front Desk staff:
Very courteous / welcoming & get you in & out quickly.
Ultrasound Technologist:
Kim was fantastic during procedures & Kati.
Provider/Doctor/Nurse Practitioner:
Excellent.
Billing/Patient Account Services:
Extremely efficient/helpful in acquiring insurance coverage via Amanda.
Call Center/Patient Account Services:
Always timely / reminders very helpful.
What made you choose us?
Article in paper & free consultation – the training/background & # of procedures done.
What symptoms were you experiencing?
While running, experienced heavy legs, some cramping – severe hyperpigmentation on inside ankles.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
More difficult when training for long runs/half marathons, heavy legs, some cramping & hyperpigmentation was advancing toward possible ulceration. My work requires being on my feet for 8 hours/day. Had to wear compression dress stockings as well as when going on runs had to wear my sport compression stockings. I no longer feel heaviness in my legs while running, no longer have to wear my sport compression stockings while on runs!! No more cramping, varicose veins began to disappear, no more fatigue after long days on feet. Hyperpigmentation has begun to reverse, dark color has faded & looking much better.
What improvements have you seen in your legs?
Less fatigue, no more heavy leg syndrome, no more cramping, a great improvement on varicose vein appearance & hyperpigmentation – more natural color returning.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
The care & focus on my condition, explanation of procedures, follow-up, the expediency of gathering my insurance to cover the procedure. Great staff all around – I really recommend your practice to those who may need it!! I'm so happy to have my running legs back under me!! The cosmetic appearance has improved greatly as well as knowing I will avoid future complications of ulceration possibly if I hadn't had the procedure done. Coming in one late Friday after the first leg done, some upper leg complications & staff had left, but Dr. Gupta took me in to do a scan to verify no clotting & rescheduled to have some trapped blood that instantly relieved my pain/complication!

sass christopher

Confidential

Please describe your experience with us:

Front Desk staff:
Cordial, efficient, friendly.
Ultrasound Technologist:
Professional, amicable, knowledgeable – places you at ease.
Provider/Doctor/Nurse Practitioner:
Extremely knowledgeable & professional. An educator.
Billing/Patient Account Services:
Friendly and personable.
Call Center/Patient Service Center:
Friendly, efficient.
What made you choose us?
Referred from St. Joseph Family Health Center.
What symptoms were you experiencing?
Heavy feet and legs. Occasional tingling, restless legs at night.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Feeling of walking on pillows, altered sensation in feet and legs. Difficult to walk straight, climb stairs, rest at night. Has made a tremendous difference in the comfort of walking and standing. More restful at night.
What improvements have you seen in your legs?
Ankles are smaller. Less sensitive. Easier to walk & stand.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Thank you so much for your exceptional care. The staff and doctor are patient-focused and unified as a team. They make you feel comfortable. Procedures were well explained and executed. I am very pleased with the professional and expert care I was provided. Thank you for your care.

 

Confidential

Please describe your experience with us:

Front Desk staff:
Very friendly & helpful.
Ultrasound Technologist:
Friendly & professional.
Provider/Doctor/Nurse Practitioner:
Explained very well what my problem was.
What made you choose us?
Referred by my PCP.
What symptoms were you experiencing?
RLS [restless leg syndrome], legs tired, and cramps.
What improvements have you seen in your legs?
Only have occasional RLS.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
I was impressed by the friendly staff & professionalism.

Debbie Tullis

Please describe your experience with us:

Front Desk staff:
Priya.
What made you choose us?
Referred by my daughter.
What symptoms were you experiencing?
Leg pain, tired and heavy legs.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Made it very hard for me to do exercising or walking any amount of time. [Now,] my legs don't hurt and cramp as much.
What improvements have you seen in your legs?
They don't feel as bad as they did.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
[I appreciated] the friendliness of the staff; explaining everything to my satisfaction.

here

James Hammes

Please describe your experience with us:

Front Desk staff:
Amazing.😃
Ultrasound Technologist:
Amazing.😃
Provider/Doctor/Nurse Practitioner:
Amazing.😃
Billing/Patient Account Services:
Amazing.😃
Call Center/Patient Service Center:
Amazing.😃
What made you choose us?
My daughter Danielle Jagels recommended you.
What symptoms were you experiencing?
Restless legs, cramping, no sleep.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
I couldn't sit and watch TV for very long before I would need to stand up and either walk off the restlessness or a cramp. I could not get a good night's sleep even with medication. Now – I'm sleeping like a baby. No restlessness or cramping.
What improvements have you seen in your legs?
Not as heavy or tired. Restlessness is gone. No cramping. Able to sleep.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
The staff was very much appreciated because any question I had, they were able to answer, from Billing to Scheduling to the problems I was having with my legs. I really appreciated the fact when Dr. Gupta called me himself to discuss one of my concerns, instead of me driving for an hour & a half to get the answer needed. Differences between this clinic from others is the helpfulness and kindness. The #1 thing I appreciated most of all, was when my brother passed away and you were so thoughtful and sent flowers to me. That will always be cherished..

hammes james

Jana Hessemyer

Please describe your experience with us:

Front Desk staff:
Always greeted with a smile.
Ultrasound Technologist:
Nice, truly caring & great sense of humor.
Provider/Doctor/Nurse Practitioner:
Great to explain & expressed concern. Good listener.
What made you choose us?
Working in St Joe & found the clinic online.
What symptoms were you experiencing?
Tired legs, aching feet, cramps nearly every night.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Could not work all day on my feet, yard work, or mowing was hard on me that night. Lost sleep due to cramps in legs & feet.
What improvements have you seen in your legs?
I was able to shop all day on Saturday before Christmas with no leg or foot aches! Cramps have completely stopped.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
The entire experience was great. Everyone was focused on my experience and issues. They made themselves available for an unscheduled stop to give me peace of mind. Amazing clinic with kind & skilled staff. Thank you!

hessemyer jana

Julie Beger

Please describe your experience with us:

Front Desk staff:
Very friendly and very helpful.
Ultrasound Technologist:
Very friendly, funny and made you feel comfortable.
Provider/Doctor/Nurse Practitioner:
Very kind and informative.
Billing/Patient Account Services:
Can't complain at all, answered every question.
Call Center/Patient Service Center:
Very helpful.
What made you choose us?
Research, and listening to other people who had issues.
What symptoms were you experiencing?
Heaviness, tired, kind of weak.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
They seem to go with the flow, not an effort like it was before...
What improvements have you seen in your legs?
Muscle tone, the ability to walk effortlessly.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
I definitely appreciate that someone could relate to the issues I have, knowing that something could help me... and mainly the Doctor took his time to explain things to me and also willing to listen to any question I had to ask... Thank you All!

beger julie

Katrina Brown

Katrina Brown poster My name is Katrina Brown. I enjoy spending time with my family. I enjoy walking - even more so now that I’ve had treatment on my legs.

What were your symptoms? How did they affect your daily life?

Before I had treatment, I was having restless legs at night. I hadn’t even realized how tired my legs were until after the treatment. I was having heavy, tired legs and just feeling the need to move my legs at night, just readjusting a lot as I was trying to fall asleep. Just the heaviness, the achiness, um, a lot of swelling after a day of activity when I didn’t have a chance to put my feet up and rest. I had some obvious varicose veins that I was concerned about.

How did you hear about Alsara Vein Clinic?

I’d seen a commercial about vein treatment, and so I just made a mental note to ask my Nurse Practitioner the next time I saw her, and she’s like 'Oh, yes, we can get that looked at'. And she referred be to Dr. Gupta.

What was your first impression of Alsara Vein Clinic?

After I came and saw Dr. Gupta and Kati and everyone for the consultation, I really liked the clinic. Everyone was very friendly. The clinic was nicely decorated, it’s pretty, and it smells good, and it’s always so calm and peaceful here. I really enjoy coming here… which sounds strange to say you really enjoy going for a medical treatment, but it’s just a nice, pleasant atmosphere.

How did you feel during and after your treatment?

I’ve had the laser treatment and the Varithena®. With the laser treatment, I don’t remember there being any pain. They do numb your leg as the procedure’s done – I mean, not your whole leg; it won’t be numb. They numb inside of the vein. And after the Varithena®, I didn’t feel anything. There was nothing whatsoever. Probably the most uncomfortable part was just wearing the stockings, and that’s so not a big deal. I have very sensitive skin and I get itchy from a band aid or a piece of tape, so, probably just the little band aid on there was the most irritating thing, ha!

Dr. Gupta does a good job of giving analogies to explain how your leaky veins affect the rest of your body, how it can affect your health long-term, and how – even if you can see and feel the problem – it could be lurking 'behind the walls' is what he would say! And the treatment was pretty much painless. Everyone made everything very clear before they did anything. Kati was very good at explaining what was going to happen and what she was doing. And as you’re getting the procedure, you’re able to see on the screen what Kati and Dr. Gupta are looking at and what’s taking place.

What are you able to do after treatment that you couldn’t do before?

I know for sure that I’m so much more active since I’ve gotten the treatment. And the swelling that I use to have before in my legs at the end of the day – if I was up doing anything at all, my legs would be so swollen by the end of the day that it would feel tight, and I would be just exhausted… like, I was ready for the day to be over. And now, the swelling has greatly changed – there’s not all that swelling in my legs at the end of the day. And it really helps me feel like you can go ahead and do something else the next day. You’re not going to be having to recover from a day of activity with a day of rest.

Now I feel like I can spend a whole day out shopping and running around without having to take time out to rest and put your feet up so that I’m not having swelling all day. I’m a lot more comfortable as I go about the things I do. Since I’ve had treatment, I’ve been able to walk; I’ve increased my walking between just my daily activities plus my exercise. I’ve been getting between five and seven miles of walking in a day, so I have so much more energy. I’m not flopping around like a fish at night anymore, ha hah!

I had two or three long veins that were visibly bulging, and now I can’t see those at all, so that’s great, ha! My legs look a lot better, for sure.

How would you describe Doctor Gupta?

Dr. Gupta is very friendly. I get the feeling that he’s probably a very good host when he has friends and family to his home because he’s always offering drinks, and he’s very good at simplifying things and putting them in basic, understandable terms. He always has an analogy for everything, and he takes the time to show you on the screen what he’s doing and why, and explain how this is good for your overall health in the long-term.

What is your impression of the staff at Alsara Vein Clinic?

The staff is wonderful. The first person I met was Kati, and she is amazing. She’s always calm and she’s really good at making you feel relaxed by caring on casual conversation. I felt like she was a friend as soon as I met her. She’s a hard worker. She really takes the time to make people feel comfortable. I was actually here one of the first days that Mia (Front Office Coordinator) came to work, which was pretty neat to see a new person on staff, and it was kinda fun to watch her as she’s progressed over the last few months working here.

How was your insurance coverage?

Insurance covered everything 100%. I believe my Nurse Practitioner checked to make sure that my insurance was accepted at Alsara, and there was never any problem. I believe they got pre-approval before any of the procedures, and I’ve never receive a bill or anything.

Would you recommend Alsara Vein Clinic to family or friends?

I would definitely recommend Alsara Vein Clinic. And I have recommended to my sister, my aunt, my grandmother that they come here. And actually, my first visit, I brought my mom along with me because I thought ‘Hey, we could make a day of it, go shopping, go out to eat’. And, we got to looking at the pictures, watching the video, and reading the information, and I said ‘Mom, I think you need treatment as well’. And she decided that that might be what was wrong with her legs. She’d been [previously] treated for several other medical conditions for her legs that the treatments never seemed successful. So I think, at the time, the doctors were looking at different issues and those weren’t her particular issues. So my mom did end up speaking to Dr. Gupta and he did the test on her, and she ended up pursuing treatment as well.

Is there anything else you would like to share?

My grandfather was a postal employee for many years and he always walked his route. As he got older, he had problems with his legs, and we were never really sure what the issue was. They got so bad that they ended up becoming infected, and he was in a wound hospital for several months. And after coming here to Alsara Vein Clinic, I realized by looking at the pictures that they had here that his medical condition probably was varicose veins that had went untreated for a year.

I had never really considered it a problem until I saw the commercial and realized it was a medical problem, not just a problem of wanting your legs to look good in the summer time. And when I saw the commercials, I realized ‘Oh, this might be an issue’. As I explored the issue further, after I came here for treatment, I realized that this was a medical issue for several people in both sides of my family.

I do wish I’d known about Alsara Vein Clinic and varicose vein treatment sooner. I feel like my legs are doing really well now, but there’s people in my family that I wish I could have told them about it sooner, and gotten treatment a lot sooner. I feel like mine happened just at the right time, but there are other people that I would like to have told even years ago.

Kristal Cole

Please describe your experience with us:

Front Desk staff:
Very pleasant & helpful.
Ultrasound Technologist:
Very nice, love her!!
Provider/Doctor/Nurse Practitioner:
Very nice, you all have a great team.
Billing/Patient Account Services:
Good.
Call Center/Patient Service Center:
Good.
What made you choose us?
Commercial on T.V.
What symptoms were you experiencing?
Restless legs, cramps, tiredness.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Just pushed through with the pain – until I had enough.
What improvements have you seen in your legs?
My legs feel good! What a difference.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
You and your staff are a great team. You are all very caring, pleasant, and explain everything step by step. I'm so blessed to have found Alsara Clinic😃. Remarkable establishment.

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Larry Matt

Larry Matt poster My name is Lawerence Matt; I go by Larry Matt. My partner and I run a restaurant here in St. Joe and we have for 32 years: The Cabbage Roll, a german restaurant. Very good, excellent food. I cook all the time and Andy helps me cook.

What were your symptoms? How did they affect your daily life?

I could hardly walk. I started with a cane, walking with a cane. Then I went to a walker, then I went to a wheel chair. I just couldn’t get around, period. And so I went to the hospital here in St. Joe, they sent us to Kansas City, then they sent us to Mayo [Clinic] in Rochester [MN]. They told me ‘The only thing you can do is go home and do physical therapy’. And I did physical therapy for like a month, which it helped a little bit, but I still couldn’t get around the way I knew I should be able to get around.

How did you hear about Alsara Vein Clinic?

So, then Bill and Sharon Luce told me about the doctor, [Dr.] Gupta, and said ‘They’ve done wonders with my legs. Why don’t you go try them?’ So I did, and this is the first place that ever did anything. It just was wonderful.

How did you feel during and after your treatment?

The first time he worked on my legs… I never could walk [before]. I had to go and use the scooters in stores and that, and after he did the first treatment, we went to Sam’s Club – I walked the whole store; went to Walmart – I walked the whole store. Of course, I was exhausted, but at least I could do it! And that was wonderful.

What was your first impression of Alsara Vein Clinic?

Out here was really the first time anybody actually said something was wrong. Nobody ever told me anything was wrong [before], and I knew something was. After the first consultation, it was just wonderful, you know, he’s so personable. He’s really a nice guy.

How did you feel during and after your treatment?

Well, during the procedure, I was skeptical to say the least. And then I said ‘Well, what are you going to do? How exactly are you going to do these veins in my legs’? And, so, he told me and, you know, I thought ‘well, that’s kinda goofy what you have to do to ‘em’ [laughs]! But it was great. I mean, he put some glue [VenaSeal™] in some of them, and put… [laughing] he had this can of stuff [Varithena®], foam stuff, and I said ‘hell, that foam stuff, I can go to Lowe’s and get a can of that stuff you spray for your house for cracks, ha ha ha!’

I had some pain, but not much. It was really, really kinda painless almost compared to some of the other stuff [other] people wanted to do, but it was fine. There wasn’t a lot that had to be done, really, for after-treatment care. I mean, I’d just… I’d come back here and they’d check me over [with ultrasound] and everything was fine. Yeah, after it was finished, we went to… and I walked the whole store – I didn’t need to use a cane, a walker, or my wheelchairs. It was really wonderful just walkin’ around, not having to… I mean, I love the scooters, though; they’re fun… but I didn’t have to use any of them, that was the best part. If I needed to, I had them all, but I didn’t have to use them.

How would you describe Dr. Gupta?

Dr. Gupta’s very professional and he knows what he’s doing. He explains everything to you; with a lot of doctors, they really don’t do that anymore. But, yeah, he’d stand there or sit there and he would explain to me what he was going to do, which I like that, and he had monitors that you could watch what he was doing. It was really, really nice.

What was your impression of the staff at Alsara Vein Clinic?

Oh, your staff is wonderful. They treat you like family. They’re really great. Kati, she’s kinda goofy, ha ha ha, but she’s good, ha ha ha! But, yeah, your staff is wonderful.

How did you feel after your treatment?

This is the only place that they’ve actually helped me, was here with Dr. Gupta at your vein clinic. I mean, nobody else really helped me do something with my legs except Dr. Gupta. I finally got answers as to why this is going on with my legs, so that was great, too.

How have the treatments changed your life?

The treatments have changed my life. I’m able to walk and do things I couldn’t do over a year ago. I can walk, I can do… I can’t dance yet, but I never could dance, so [laughs] that didn’t help much! But, ah, no, it was great.

How was your insurance coverage?

I never had a single problem with insurance coverage, not a bit. They just take care of it. Well, because I have a primary which is Medicare, and then I have my supplement, And, no, there have never been any questions with the insurance at all. So that’s wonderful, too [laughs].

Would you recommend Alsara Vein Clinic to family or friends?

Oh, yes, I’ve mentioned it to everybody that has something wrong with their legs to come out here. At least get a [free] consultation, you know. But I know they can do wonders for you.

Is there anything else you would like to share?

The best thing about Dr. Gupta is that he explains everything to you. Not like some doctors that don’t do that. And he said ‘Your veins in your legs are just like highways, where you have some that have off-ramps’ – all kinds of stuff like that – ‘and we’re going to block it off, and in this vein, we’re going to put stuff in [VenaSeal™] so that it starts coming out this vein.’ The way he explained it ‘like a highway’ you can understand what he means, and that was great that way. He explains everything to you – I like that. And he knew right away what the heck was wrong [with my legs]. Well, how come one doctor knows that, and none of these other doctors know anything about it? So, I came out here [to Alsara Vein Clinic] and been out here ever since – not going to anybody else, ha ha ha ha ha!

Linda Johnson

Please describe your experience with us:

Front Desk staff:
Excellent, very friendly.
Ultrasound Technologist:
Excellent, very friendly & kind.
Provider/Doctor/Nurse Practitioner:
Excellent. Very friendly & explains everything.
Billing/Patient Account Services:
Excellent.
Call Center/Patient Service Center:
Excellent.
What made you choose us?
My sister had vein procedures in Overland Park. She was the one who saw your clinic in St. Joe & told me about you..
What symptoms were you experiencing?
Leg got very tired when standing; pain.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
[Now] I can stand for longer periods of time and not be bothered with tired leg.
What improvements have you seen in your legs?
My leg looks 100% better without the veins sticking out & lumps.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
It was an excellent experience for me. I was nervous about the procedure & everyone was so kind. It wasn't as painful as I thought it would be. There is nothing that I can see you need to improve on. You are all a very kind and caring bunch. The best part is when Kati & others served me coffee. That touches your heart . I recommend you to anyone that needs their veins taken care of.

johnson linda

Martha Hibbs

Please describe your experience with us:

Front Desk staff:
Warm welcome and assistance with signing in.
Ultrasound Technologist:
Very friendly and explained the proceeding in a friendly way.
Provider/Doctor/Nurse Practitioner:
All were friendly & made me comfortable.
Billing/Patient Account Services:
They took care of all necessary to let me know.
Call Center/Patient Service Center:
Very welcoming & friendly.
What made you choose us?
My daughter picked up a brochure showing some of the problems I was having.
What symptoms were you experiencing?
Ulcer on one leg, tiredness, heaviness in legs, cramps, sore feet.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Sore, achy, hard to get into cars & step up on curbs. I couldn't walk very far to buy groceries or any shopping. [Now], I feel a lot lighter in my legs & feet. I can shop & not be exhausted.
What improvements have you seen in your legs?
Just feels weightless and no cramping.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
I appreciated the feeling of family and friendship from the moment on entering the clinic. All the smiling faces and Dr. Gupta took enough time to explain what needed to be done in terms that an elderly lady could understand. I can't think of a thing that needs to be changed.

hibbs martha

Pamela Penland

Pamela Penland Poster web I am a grandma. Adeline is my littlest granddaughter. She’s 16 months old. And I have three other grandchildren – all girls.

I decided to come to Alsara [Vein Clinic] because I was experiencing pain in my left leg. And I was experiencing swelling [edema] around my ankles and in my legs.

My daily activities included a lot of walking and running after the grandbaby. And in the evening time, I would get very tired with my legs. And when I sat down to raise them up, then they would hurt, and I’d have to switch them back all the time, back and forth. So, I knew that that wasn’t a normal thing.

I thought the clinic was extremely clean, efficient. All questions were answered. Everyone was very friendly. It was just a pleasant experience. The other thing that I noticed was that I got a lot of information. And my sister-in-law came with me the first time that I got the first leg done, and she had been through the same process with a Kansas City doctor. But she got information coming with me that she didn’t have with her own doctor. And then, last Wednesday, I spoke to a church friend, and she was having something done here in town – similar – and then Saturday I asked her how she was feeling, and she said she was having a little pain in on leg. And I said ‘did they tell you about ice?’ She said ‘no’. And I said, well, ‘go ahead and use ice’. So, just a lot of information is given for care, for aftercare, that I don’t think some of the other doctors give their patients.

I’m very happy that I had it done. I’m glad that I decided to take care of what needed to be taken care of. And I’m happy that it’s resolved.

It has changed my life in the fact that I’m able to run around more after Adeline, and stay on my feet, not experience the discomfort of the evening time when I put my legs up to finally rest.

I would advise anyone that was having leg discomfort or pain in their legs to seek treatment and get an idea as to what could be going on, what the problem is, and then follow through with it, because it’s not painful, it doesn’t hurt, and everything’s resolved in just a short amount of time.

Patsy Anderson

Please describe your experience with us:

Front Desk staff:
Always friendly and called me by name.
Ultrasound Technologist:
Friendly, answered all questions.
Provider/Doctor/Nurse Practitioner:
Very knowledgeable and friendly & caring.
Billing/Patient Account Services:
Great.
Call Center/Patient Service Center:
Helpful and timely.
What made you choose us?
A friend recommended you.
What symptoms were you experiencing?
Tired legs, some cramping, general achiness, feet, and ankle swelling.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
The main thing I couldn't do was climb a lot of stairs and walk long distances. [After treatment,] swelling is much less, aches are gone, no cramping.
What improvements have you seen in your legs?
Generally feel better, don't tire as quickly, no pain or cramps.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Friendliness, concern for my comfort, explaining my issues and treatment fully.

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Peggy Brumfield

Peggy Brumfield poster My name is Peggy Brumfield. I work as a Speech Pathologist – in a nursing home right now. I started out working in schools and I worked there for, I think, 18 years. And then I was getting kind of… wanting something else, and got the idea to go into the nursing home situation and I really enjoy it a lot. I’m a mother, a grandmother, and a great grandmother now. And I enjoy my family a lot. I’m very busy with my family, and work, and church activities, and all of those kind of things.

What were your symptoms? How did they affect your daily life?

I have had symptoms of vein problems for a very long time. But I also have fibromyalgia, and I attributed most of my problems to the fibromyalgia because I have different issues with pain. And, so, my legs were often… they hurt quite a bit. Any pressure on them was uncomfortable. And, even like, I quit wearing hose a long time ago. I just wore pants to cover up my legs and not have to go through the discomfort of putting on pantyhose.

I was having terrible cramps in the tops of my legs, and it would wake me up at night. And I’m not having those anymore. I had a lot of edema, and I don’t have as much problem with that anymore. It’s helped that a lot. Also, I had a lot sensitivity in my legs; um, the pressure; the pain of that, so, it’s been… and the tiredness in my legs, just feeling heavy and tired, and difficult to walk and move around. Those were the kind of things that I was dealing with as far as pain.

I also had… as far as symptoms, I had cellulitis often, and that was really bad. I ended up having to go to the doctor and get some antibiotics to take care of it. It made my legs uncomfortable and discolored. As I said, I attributed most of these things to my fibromyalgia, or to whatever. I also had concerns about my legs because my father had a lot of problems with his legs. He retired early from the Post Office because he couldn’t be on his feet all the time. And his were so bad that, at one point, he had terrible sores and had to be in a special hospital for wound care. And, so, I always kind of had a concern, you know: ‘could that happen to me later?’, but I didn’t know what to do about it.

How did you hear about Alsara Vein Clinic?

The reason that I came to Alsara, originally, was that my daughter had been to the doctor. She had some veins that were uncomfortable and did not look well. They were kind of bulging and stuff. And her Nurse Practitioner recommended that she come to Alsara. I came along with her to give her moral support. And, so, we actually went into the room together, and the doctor started talking to her about the treatment, about… just all of the general information about everything. And as he was presenting the information and we were looking at materials, I thought ‘oh my gosh, this is what I need! I should probably have this even more than she should, especially at this point in my life’. And, so, we went ahead and brought that up, and he said ‘Yes, let’s check it out’. And, so, he did, and it was the best thing, I mean, I had no idea about coming to the vein clinic. It’s been very helpful for me. I am thankful that I had the treatments. My legs feel so much better now. And, I haven’t had cellulitis in quite some time. I hope that’s in the past now. I hope that’s not going to happen to me. The cellulitis; I had never really known what to do about that beyond… well, I also have diabetes, and, so, I had attributed some of my problems to the diabetes, and to the fibromyalgia, and maybe even to my weight, or, you know, whatever. I had no idea that cellulitis was making things even worse, and, so, that was a wonderful side effect of all of this, because I didn’t realize I didn’t have to have cellulitis and have those problems. As a matter of fact, we were here, she had had her consultation, they’d done the scan on her and everything, and when they were out of the room, my daughter looked at me and said ‘I think you need this,’ and I said ‘I’m afraid I do, too’.

And, I was a little apprehensive, ‘cause I just didn’t know… like I said, I’m very sensitive: anything to do with my legs really hurt, and I didn’t know how it was going to be for them to work on my legs to make them better. But they suggested, you know, ‘You’re here. Do you want to go ahead and check it out?’ And I said ‘yes, let’s do it’.

How did you feel during and after your treatment?

They did the scan that day, and explained to me what they saw and how it could be helped with the treatments. And, so, we set up appointments, coming up. I came. They treated both legs, so I came different times; came for one leg, and then for the other. Once again, they told me they were going to put on a stocking, and I was like ‘Oh no!’. Ha ha! ‘Kati’s going to put a stocking on my leg’ and I can’t say I was very excited about that either, ha ha! But, in the long run, yes, it was a very good thing!

They did a wonderful job of explanations. It was interesting for me because they have the screen that you can see, and you can see what they’re seeing on their [ultrasonic] doppler or whatever you call their screen. And, so, it was a little uncomfortable for me but it wasn’t terrible, it wasn’t really bad. Like I said, I was just so sensitive. I don’t know if other people… my daughter didn’t seem to be bothered by it much at all. And, so, they did the scans and showed me what was going on. And then, when we came back and they did the treatment, it was very interesting. And it’s very interesting when the doctor explains it to you, and he tells you ‘well, you can see this on here’. And, his descriptions… I just can’t say enough about his descriptions, and his analogies of what everything is like ‘leaky pipes in the walls’. Ha ha, I really like that, ha ha!

Right after those treatments on my legs, the first ones, it was a little uncomfortable. I had to wear those [compression] stockings, and I think I hated messing with the stockings on my legs more than I did anything else. My legs were not very uncomfortable at all as far as what treatment they had done. And that was just for a few days, and then the leg would get better, and then I came for the other one. And, now, I’ve recently came and had other treatments done, and those have been… nothing; it was no big deal at all. And, I have taken to wearing some compression stockings all the time. That’s one of the things the doctor pointed out to me, and that’s been very helpful. And, so, I wear those all the time, and that’s good. And I believe that it has really saved me from what could have been a really bad series of conditions with my legs.

As I mentioned before, I work in a nursing home, and I see patients there that are in some pretty bad conditions with their legs, and I think, you know, if they could have known or they could have had treatment, they might not end up with those kind of problems, too… it’s really hard.

What are you able to do after treatment that you couldn’t do before?

Things that I can do now that I couldn’t do before is, for one thing, just being more comfortable in my life, day-to-day. I am able to walk. In my work, I spend periods of time sitting and then getting up and walking, you know, going up and down the halls and that kind of stuff, and I used to think that that was some exercise – I suppose it is a little bit, but not like ‘exercise’ exercise. But, um, I am able to walk more easily now and more comfortably. And, I can rest better at night because my legs don’t hurt. They used to often throb and feel just enough discomfort that it would disturb me, especially as I was trying to go off to sleep. Sometimes they would disturb me through the night; I would be uncomfortable. So, I could say that I’m able to do my day-to-day things better now, and also to rest better than I did before.

How would you describe Dr. Gupta?

I like Dr. Gupta because he’s very gentle. He seems like a very gentle, caring person. And I like the way that he makes you comfortable by explaining what’s going on, by telling you what to expect, and by telling you what to do next, and, you know, just… I don’t know, he’s just a very comfortable, very genuine, very caring doctor. And, I just remembered that he said ‘I decided that I wanted to help people so that they could treated and be taken care of, and not have to have these conditions later’. And, so, that’s why he specialized, I guess, in taking care of vein treatment. And I think that was a blessing. He was really led to do that. Because I believe it is going to make a difference instead of causing me to end up in those serious conditions. I really enjoy Dr. Gupta’s descriptions. He is just… he does a great job of explaining what’s going on and whit’s going on. It’s just very, very comfortable with him.

What is your impression of the staff at Alsara Vein Clinic?

And, Kati, working with him is great. She makes me feel comfortable when she’s there doing, you know, the prepping, and talking to me, and checking out everything. So, the staff has always been really good to me. I really enjoy that. I really like the staff here. From the people that you talk to when you call in on the phone, they’re very helpful. Everyone took good care of checking out the insurance things for me.

How was your insurance coverage?

Unfortunately, my insurance said at the beginning that they would pay for it, however, I had an insurance with a large deductible, and so I ended up paying quite a bit of money at the beginning. But, you know, even at the time, I didn’t doubt that I should go ahead and do that because it seemed like it was what I was going to need. And, so, that wasn’t as painless as it could have been. But that was not anything to do with the staff – that was about my insurance. And, so, I was glad for their help to check out the insurance and what they were going to pay, and then they explained to me what it was going to be, and I was able to take care of that.

What was your impression of the staff at Alsara Vein Clinic?

Kati is wonderful. She’s called me in-between times to check up on me. And, she’s always just so friendly just easy to talk to. And, it’s great to also know that when I come here, I feel like everybody’s, like, ‘Oh, yes, there’s Peggy. Yes, how are you doing? How is this?’ [They] remember things about me from when I was here before. It’s like a family or a caring group of people that are working together and know about you, and want to make you feel comfortable and at-ease, and all that kind of stuff.

Would you recommend Alsara Vein Clinic to family or friends?

I definitely would recommend someone to Alsara Vein Clinic. I’ve tried to get my mother to come up here. She is 83 years old, and she’s having a lot of discomfort in her legs from varicose veins, and she is reluctant to come. But every time we come up here, we tell her ‘We’re going to the vein clinic, and I’d really wish you’d go and just see what Dr. Gupta can do for you, because I think he could help you’. But she’s afraid to; she’s afraid it would be too uncomfortable. And, we’ve told her ‘It wasn’t that bad for us. We’re glad that we’ve done it,’ but she’s reluctant.

Is there anything else you would like to share?

I definitely wish that I had known about this earlier. I wish that someone had talked to me about vein treatment before. I’m not sure how it’s escaped all this time that I haven’t known about it? And, I feel fortunate – blessed – that the doctor sent my daughter [here], and I came with her, because I don’t know if I would have ever found out. And, it’s frightening to me to think that I could have gone on to what I’ve seen some people go through with the problems that come from the vein problems. I’m feeling much better. I haven’t had cellulitis in quite a while, and edema is much better. Um, I’m feeling a lot better.