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A Scan in Time Saves a Life!

Last week I attended the monthly local medical society meeting at the Benton Club in St. Joseph. The bartender gave me a tour, attempting to squeeze in every highlight of its 100+ year history, while all the other member physicians gathered and greeted each other in the reception hall. Soon we were watching a local cardiologist give a presentation on the use of a non-invasive CT Scan to compute in seconds the risk of a heart attack in patients.

patient testimonials - Alsara Vein ClinicAs I watched the colorful pictures on the screen, I thought of my mother, who passed away at a fairly young age after living with “heartburn” for years, that was treated with medications for indigestion. Being a woman and a diabetic are both major factors that confound the symptoms of heart disease. A slightly higher index of suspicion could have saved her life and one of the newer diagnostic tools such as the Coronary Calcium Scan could have kept her health in check.

My thoughts shifted to one of my recent patients, a 93-year-old woman with advanced venous disease in her legs. She was brought to my clinic in a wheelchair by her two daughters. When I asked her what changes she hoped to accomplish, she promptly responded, “Can you help me get me out of this wheelchair?”. There was no hesitation in her voice as she expressed her desire to not only live longer but also enjoy her life along the way.

young doctor family and grandmotherLife is a beautiful journeyI witness the daily hopes and aspirations of numerous patients like this amazing woman who is 93 years “young”. Some have the usual symptoms of heaviness in the legs, cramps, restlessness, and swelling. Many others have lived long enough with vein problems in their legs and present with clots or sores in their legs. Hope tends to be contagious. Earlier this week, while treating a patient who came with a clot in her leg, I found out that her husband was also on my schedule. He has lived with swelling and sores in his legs for many years. She indicated with pride that, “I diagnosed his problem myself and told him to come and see you”. I won’t be surprised if he will soon be able to enjoy the full use of his legs without the constant fear of ongoing pain, infection, or even risk of amputation.

My kids did not have an opportunity to spend time with my mother, their grandmother, and I never had a chance to be her doctor. I take consolation from knowing that my work allows many of my patients to enjoy a longer, healthier life. Life is much more beautiful when mothers and grandmothers are part of the journey.

Sam Gupta, M.D.

About Us

About Us

Alsara Vein Clinic is a vein clinic devoted to providing state-of-the-art world class vein treatment of vein disease, varicose veins, and spider veins since 2009. Alsara Vein Clinic serves patients in St. Joseph and greater northwest Missouri.

Alsara Vein Clinic road signage

About our Vein Clinic

Our founder and lead Phlebologist, Dr. Sameer Gupta ("Dr. Sam"), is a Harvard graduate who trained at Mayo Clinic, and is a recognized leader in the treatment of vein disease throughout the world, having treated thousands of patients across the United States and abroad. He is a Diplomate of the American Board of Venous & Lymphatic Medicine. He is one of the 795 Physicians in the nation currently certified by The American Board of Venous & Lymphatic Medicine.

Many of our patients have found success after previously failed varicose vein treatments elsewhere, such as painful vein stripping, injection sclerotherapy, and radiofrequency ablation (VNUS closure). Our varicose vein treatments are virtually pain-free, performed in-office, and you can resume normal activities immediately.

Alsara Vein Clinic is located across from Dunkin' Donut Shop, between Kline Motors and Sinclair gas station at 1105 S Belt Hwy, St Joseph, MO 64507, less than a milenorth of US-36 on US-169.  There is ample parking with handicap access. The interior is very comfortable and homey.

There is no referral necessary to seek care. We offer consultations. Typically, the next step is a screening and diagnosis, which is done in the office and is pain-free. The Phlebologist (Vein Specialist) will perform a detailed examination, make a diagnosis, and will then discuss with you the best treatment options. Alsara Vein Clinic accepts most insurances. Our Patient Account Services personnel will be able to determine your insurance coverage and any copays during your visit.

At Alsara Vein Clinic, we do veins all day, every day. We love what we do, and more importantly, we love putting smiles on our patient's faces after life-changing treatments. Life is a beautiful journey. We're here to help. Call us at 816-396-0245, download our free info brochure, or visit Alsara Vein Clinic at 1105 S Belt Hwy, Saint Joseph, MO 64507 (see Map location).


Adeline Flint

Please describe your experience with us:

Front Desk staff:
Very friendly.
Ultrasound Technologist:
Nice & good at answering questions.
Provider/Doctor/Nurse Practitioner:
Very good & explains things well.
What made you choose us?
A friend recommended you.
What symptoms were you experiencing?
Heavy legs - aching - restless.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
I wore out quickly and I woke up several times a nite.
What improvements have you seen in your legs?
No restless legs. Aching seems to be gone.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
More prep so you are prepared for the soreness after. I know all bodies react differently but for the ones like me, it would have been nice to know ahead of time. Everyone is very nice and fun to be around!!!

flint adeline

Amy Tullis

Amy Tullis Poster web I’ve been working on my feet since I was in high school; that’s actually what brought me to Alsara. I just really started to have some pain in my legs, and my lifestyle was really changed. I wasn’t as active as I used to be, and I knew I had to do something about it.

I had swelling in my feet, pain down the leg. I had a vein that was bulging out; it was so ugly; a lot of itching across that vein. And, then, I’d be dragging my feel by the end of the day where I had just a weight to my legs that I couldn’t get past. It really slowed me down to where, by the time I was done working, I was done for the day. There was no going out with friends. There was no being active. It was ‘let’s go home and kick our feet up’ and finish the night.

I had actually saw you all at a little convention, and you had a booth out and I got some information there. I had been attending for a work event and decided maybe this is something I should look into for myself.

First impression was fantastic. Everyone was so nice, so informative. They really sat down and went through each symptom with me, and what we could do, different procedures that might help, and what my odds were of it completely fixing it or what percentage better it would be.

I was terrified coming in. I hate needles and I knew that was going to be a big part of it, so I was definitely scared walking in the door. The staff was so friendly and really helped calm me down, and let me know it’s not going to be bad – you will get through it. They sat with me and talked me through the entire procedure. Really no pain during the procedure at all. Afterwards, I was totally fine. I went right back to work immediately following my appointment with no downtime whatsoever.

So many things are better now. I go out walking daily. I took a vacation for the first time in years where I actually go to go hiking up a mountain. I bought a house with stairs that I never would have considering doing, before, because stairs were not an option at the end of the day! So I’m definitely more active than I have ever been.

[Dr. Gupta] is so nice and so knowledgeable. He really takes the time to sit down and go through everything with you, and he never makes you feel stupid about asking questions. He will make sure you understand fully before you walk out the door. The staff is fantastic, as well. They know you by name when you walk in the door; you’re not just another patient. They are always asking you how you’re doing. They’ll remember what you were doing months ago at your prior appointment, and see how things have been since then.

I recommended my mother to come in and see everyone here.

I would have never thought this would be something I’d be doing at my age. I always thought ‘vein procedures… that’s something grandmas do’. But, no, definitely something I’m so glad I did.

At What Age is Chronic Pain OK?

Gray hair and occasional memory loss may be a normal part of aging, but is living in pain also part of getting older?  I have often wondered if this topic has been researched adequately.  I see many patients who report aches and pains that they have come to accept just because of getting older.

It is true that wear and tear of our joints in the knees, hips, and feet can lead to occasional aches and pains. This is different from chronic pain that is defined as pain experienced daily for over six months.  Yet, according to the National Institute of Health (NIH), fifty percent of seniors who live at home say they suffer from chronic pain. The Center for Disease Control and Prevention (CDC) reported that three-fifths of adults, 65 years and older, have pain that has lasted one year or longer.

A recent patient of mine, Pam, has lived with swelling, pain, and restlessness in her legs for several years. She loves to spend time with her three grandchildren including her beautiful 16-month-old granddaughter, Adeline.  She reported that her legs hurt at different times throughout the day and her ankles would swell up.  She would take breaks to elevate her legs and move them “back and forth” to alleviate the discomfort that was both debilitating and disruptive.   It turns out that Pam had varicose veins that were causing the pooling of blood in her legs.  A simple office-based procedure using laser restored function and eliminated the chronic pain in her legs. There was no downtime or restrictions, so she returned to caring for her grandchildren immediately following her one-hour procedure.

grandmotherModern science and medicine have enabled countless seniors to live free from disease and chronic pain while also prolonging their lives.  However, research has demonstrated that factors such as socializing and relationships are equally important factors for longevity and quality of life.  A small town in Southern London put this finding to test and combined one of the largest retirement homes with a nursery school. This project not only helped bridge the age divide but also infused a new wave of energy, with improved levels of functioning in the elderly who had advanced stages of dementia and physical limitations.

Life expectancy is higher than ever before and an estimated 10,000 people turn 65 each day. While love, family, and our relationships are essential parts of life, chronic pain does not have to be part of our beautiful journey on this planet. Call Alsara Vein Clinic at 816-396-0245 to set up a Consultation today.

sam gupta, md

Sam Gupta, M.D.

Bill Luce

Bill Luce Poster 2 web My name is Bill Luce and I am retired. I spent 45 years teaching to secondary and to college-level standing on my feet a lot.

What were your symptoms? How did they affect your daily life?

Particularly when I was still teaching, I would stand on my feet all day long, and my legs would get very tired and they would cramp in the evening; in fact, sometimes to the point where I couldn’t even sleep at night they were cramping so bad. And it just hurt almost all the time. And, so, my legs felt terrible; they felt heavy. I had some restless leg.

And when I came here, the difference was like night and day. You know, before the treatment, my legs were not in good shape. After I got out of here, they were great! You know, the recovery was almost nil. I was able to walk, I was able to resume my activities. I felt 100% better.

How did you hear about Alsara Vein Clinic?

Let me give one of your employees a little bit of credit: Kati Ussary was one of my students. And I actually… I somehow on Facebook for something, I found that Kati was working here, and so I sent here a message: “What do you think of this place?” And she says “Great!.” “Do you think they could help me?” “Yes!” And she was definitely right.

What was your first impression of Alsara Vein Clinic?

I think from beginning to end, my first impression of this place is that the people were here to help me. So I remember asking Dr. Gupta and the staff here – because I’d had dome prior treatments – “Do you think you can help me?” And he didn’t say anything at first; he examined my legs first, and so forth, and then said “Yes, we can help you.” Through the whole process, I felt that my health was [of] utmost concern, and they were looking after me through the entire process.

I went to Kansas City a couple of times because I’d heard that they were a good place and I did not want to have my leg [veins] stripped. And so I went to Kansas City and they were the injections. I had a couple of treatments down there, but I found them to be of temporary help. They would help for a short period of time and then the pain would resume and I was back to square one. I was a little concerned when I came here because I knew that I’d had those treatments and I didn’t know if it was going to be that much harder or if I was just going to be repeating that process again. But there’s a vast degree of difference between here and down there. People think they have to go to Kansa City to get better healthcare for their legs are completely wrong. You can find it here in St. Joe at this clinic.

How did you feel during and after your treatment?

Oh, I felt fine. There’s another, I guess, misconception some people have that it’s going to be a painful experience – they’re working on your legs and it’s going to be tough, or there’s going to be a long recovery period – and neither one is true. It’s almost completely painless. [You] might feel a little pressure or something but it’s really painless. It’s not that hard at all, and the neat thing is, when you get get up, you’re encouraged to walk, resume your normal activities that very day.

What are you able to do after treatment that you couldn’t do before?

What am I able to do now… I think I can almost do anything that I could do when I was 40 years younger, you know, as far as with my legs. I can walk, I can do anything and not have pain doing it; that’s the key thing. My legs do not cramp. And, so, I feel so much better than I did before I came here. The absence of pain is probably the biggest one. My legs no longer cramp. I no longer have restless leg. I’m able to do what I want to do without any pain. I can walk, ‘cause I love to walk. My legs are as good as new. And that is, to me, everything!

How would you describe Doctor Gupta?

[He is an] extremely intelligent, caring individual. I can’t think of anyone I would want to trust my legs with more than Dr. Gupta. He is a remarkable man. He knows what he’s doing. And he has the knack – I’ve heard this from people who have been here, too – he has the knack of being able to explain your condition to you in common, understandable english. He’s not speak “doctor,” you know, he speaks english to people, and they understand what he is going to do, what the procedure is going to be, and what the expectation will be when he is done, and he’s right.

What is your impression of the staff at Alsara Vein Clinic?

Everyone from top to bottom, everyone’s very friendly here, they’re very knowledgeable. Kati, who did a lot of the Ultrasound work – former student of mine – is, of course, excellent. And everyone here, they have been… I can’t say enough about the staff. They have been very friendly, very helpful, and they’ve answered all the questions that we’ve had.

Tell us more about the various treatments you’ve had at Alsara Vein Clinic?

I’ve had numerous treatments here, and I’ve been pleased with every one of them. And they’ve progressed from, ah… I can mention a couple that I’m more familiar with: the laser treatment [Endovenous Laser Ablation], which was good, and I had the more recent treatment that he’s developed, the [VenaSeal] venous treatment that also was very helpful. Every one of them seemed to work well with less… with almost no time for recovery. I was pleased with every treatment that I’ve had here. And veins are probably an ongoing thing, but I’ve always come in here and Dr. Gupta has been able to treat me with what ever the latest method is. I think that says something for him that he also keeps up on what is going on, and he’s not content with just what is in existence right now, he’s looking ahead to see how he can better treat his patients, and I appreciate that.

Would you recommend Alsara Vein Clinic to others?

Yeah, I would highly recommend this place to anyone who’s having any kind of leg problems. They will be upfront with you, the will tell you what you need, and you can count on them giving you good treatment, and that the staff and Dr. Gupta will do everything they can to make sure your receive the best treatment that’s available for your legs.

My most recent treatment here at Alsara came as a result of me coming with my wife last summer. I was wearing shorts because it was so hot, and Dr. Gupta happened to notice that legs had deteriorated a little bit, that I was beginning to have some bulging in my legs with my veins. He asked how I was feeling and I said ‘I still feel pretty good but, yeah, they are beginning to bulge, beginning to show a little bit’ and he said ‘You know, we can take care of that’. And so that’s when the most recent treatment started, after I came in with my wife and Dr. Gupta just happened to notice what my legs looked like. I didn’t… they felt… compared to what they felt like originally, they were still a lot better, nearly 100%. But afterwards, a-ha, I had no idea, they were even better, totally 100% better, and they looked better. My wife and other people have noticed when I wear shorts that my legs are far more natural. They look like they should. The swelling has gone down. My veins don’t pop out like they did. It’s almost like my legs have been set on redial from 40 years ago. You guys have restored my leg health. I mean, I can’t say enough. That’s why I am more than happy to do this because I do feel they’re 100% better like I said in that first commercial.

Probably my most recent referral was some dear friends of ours who had… He really had trouble with his legs. He could no longer walk. The swelling of legs was tremendous. He had difficulty getting around. He could not walk very well. He had been to various places to get treatment, including Mayo and other places, and he had been told that that was just the way it was, you know, to exercise more, do some physical therapy, and it would improve on its own. And his health began to deteriorate. He still had trouble walking around. Going up stairs was nearly impossible for him. If he would go to a store or something, he had to have one of the portable wheelchairs or motor carts that they have to go around the store – he had to have that. And he had almost given up all hope, They were even talking about moving and closing their business down and so forth because his legs were in that bad of shape. And he came here and the treatment was remarkable. That very day that he got out, he went to one of our bigger department stores here in town – two of them actually – and walked clear around both. And I said ‘Well, how’d you feel?’ and he said ‘Well, my feet were not used to walking that much but that was it. My legs felt fine.’ And so he was really very, very happy that he came here, and he received exactly the treatment that he needed for his legs.

My wife, who also was beginning to have some problems with her legs in terms of cramping and not feeling as good, she came here. In fact, we were kind of a one-two into the office here, and she has had the treatments and is also feeling much, much better. She’s a 100% better just like me. She found the treatments to be painless and she was able to resume her activities that very day. So she is feeling grateful and a lot better as well.

I have recommended several people come here. I can tell you this: everyone that I have recommended this place to who has come here has had a positive experience. They, too, have been helped. It’s not just me, they have also been helped. Their legs feel better. And they range in age from, oh, the youngest maybe in their ‘40s all the way up to one lady who was in her early ‘90s who came here, and this clinic was able to help her.

Casey Schmidt

Please describe your experience with us:

Front Desk staff:
Great.
Ultrasound Technologist:
Great.
Provider/Doctor/Nurse Practitioner:
Great.
Billing/Patient Account Services:
Great.
Call Center/Patient Service Center:
Great.
What made you choose us?
Location.
What symptoms were you experiencing?
Bulging veins.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Restless legs. {After treatment} no more restless legs and no more pain.
What improvements have you seen in your legs?
 No bulging in veins and no pain.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
[Appreciated} the experience of the procedure. Very clean facility.

schmidt casey

Cindy Spangler

Please describe your experience with us:

Front Desk staff:
Kind & helpful.
Ultrasound Technologist:
Answered questions & explained procedure.
Provider/Doctor/Nurse Practitioner:
Very nice & answered questions.
What made you choose us?
Good reviews & convenient
What symptoms were you experiencing?
Restless leg, unable to sleep.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
[Now,] I can sit & watch a movie w/my family w/o having to get up & walk. Can sleep easier.
What improvements have you seen in your legs?
Less restlessness.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
I wouldn't change anything. Very kind & helpful. I appreciated everything being explained ahead of time (procedure, aftercare) along with what my results may or may not look like.

Cindy Spangler

Confidential

Please describe your experience with us:

Front Desk staff:
Cordial, efficient, friendly.
Ultrasound Technologist:
Professional, amicable, knowledgeable – places you at ease.
Provider/Doctor/Nurse Practitioner:
Extremely knowledgeable & professional. An educator.
Billing/Patient Account Services:
Friendly and personable.
Call Center/Patient Service Center:
Friendly, efficient.
What made you choose us?
Referred from St. Joseph Family Health Center.
What symptoms were you experiencing?
Heavy feet and legs. Occasional tingling, restless legs at night.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Feeling of walking on pillows, altered sensation in feet and legs. Difficult to walk straight, climb stairs, rest at night. Has made a tremendous difference in the comfort of walking and standing. More restful at night.
What improvements have you seen in your legs?
Ankles are smaller. Less sensitive. Easier to walk & stand.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Thank you so much for your exceptional care. The staff and doctor are patient-focused and unified as a team. They make you feel comfortable. Procedures were well explained and executed. I am very pleased with the professional and expert care I was provided. Thank you for your care.

 

Confidential

Please describe your experience with us:

Front Desk staff:
Cordial, efficient, friendly.
Ultrasound Technologist:
Professional, amicable, knowledgeable - place you at ease.
Provider/Doctor/Nurse Practitioner:
Extremely knowledgeable & professional. An educator.
Billing/Patient Account Services:
Friendly and personable.
Call Center/Patient Service Center:
Friendly, efficient.
What made you choose us?
Referral from Beth Booker, St. Joseph Family Health Center.
What symptoms were you experiencing?
Heavy feet and legs, occasional tingling, restless legs at night.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Feeling of walking on pillows. Altered sensation in feet and legs. Difficult to walk straight, climb stairs, rest at night. [Treatment] has made a tremendous difference in the comfort of walking and standing. More restful at night. Thank you so much for your exceptional care.
What improvements have you seen in your legs?
Ankles are smaller. Less sensitivity. Easier to walk & stand..
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
The staff and Doctor are patient-focused and unified as a team. They make you feel comfortable Procedures were well explained and executed. I am very pleased with the professional and expert care I was provided. Thank you for your care.

Confidential

Please describe your experience with us:

Front Desk staff:
Very friendly.
Ultrasound Technologist:
Very informative.
Provider/Doctor/Nurse Practitioner:
Very caring and giving to patients.
What made you choose us?
I was tired of hurting, and one doctor I talked to had the procedure and he was 100% cured.
What symptoms were you experiencing?
Ache, cramping, restless legs.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
I wasn't able to walk very far or sit without hurting. When sitting for a long time, my legs would go crazy. I can't sit for a long time or even go on long road trips without hurting.
What improvements have you seen in your legs?
It has improved my walking where it doesn't hurt. No more pain.
Additional Comments: What did you appreciate? What makes us different than another medical clinic? What could we have done better to exceed your expectations? What changes would you like to see?
[I appreciated] for someone to finally listen to me about how my legs did hurt, and for someone to fix them (legs) so that I can start running again. You've over exceeded my expectations in the care during and after surgeries. I would like for you to keep doing things the way it is done – shows you care for patients that come in.

Confidential

Please describe your experience with us:

Front Desk staff:
Excellent (very friendly & welcoming).
Ultrasound Technologist:
Very thorough and pleasant to work with.
Provider/Doctor/Nurse Practitioner:
I'm very happy – he [Dr. Sam Gupta] is professional & caring.
Billing/Patient Account Services:
Excellent.
What made you choose us?
I didn't know offhand, so I Googled "vein clinic in st joseph" and Alsara came up. I liked what I saw and booked an appointment.
What symptoms were you experiencing?
Thobbing, restless [legs], itching.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
[I] never wore shorts, but now I do.

Confidential

Please describe your experience with us:

Front Desk staff:
Very friendly.
Ultrasound Technologist:
Kati's the best – always helpful & cares.
Provider/Doctor/Nurse Practitioner:
Very professional & has my best interest at heart.
Billing/Patient Account Services:
Very friendly.
What symptoms were you experiencing?
Pain, tingling, restless legs. "Bubble" vein in back of leg.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Now, no pain or tingling. Bulging veins are gone.
What improvements have you seen in your legs?
Looks better. Feels better!.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
This whole office if very accomodating & easy to work with. I highly recommend them!

Confidential

Please describe your experience with us:

Front Desk staff:
Very helpful! I appreciate their kindness in helping me with the sign-in process.
Ultrasound Technologist:
Friendly & listens.
Provider/Doctor/Nurse Practitioner:
Great. Couldn't be nicer & explains everything exceptionally well.
Billing/Patient Account Services:
Never a problem.
What made you choose us?
I saw Dr. Gupta on Live-at-Five. When I walked in with leg issues, I was shocked the doctor took time right then to look at my legs. Didn't have to come back at another time..
What symptoms were you experiencing?
Bleeding from small areas where veins had surfaced.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
They were always feeling heavy & aching. There was swelling of the ankles. Terrible restless legs at night. Then I started having the bleeding issues. That was my red flag! To get them treated.
What improvements have you seen in your legs?
No swelling of the ankles, no restless legs, no aching, no bleeding. All around better feeling, especially if I wear my compression hose.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
I appreciate when you come in for an appointment you don't have to sit in the waiting area. They take you to the room immediately. I love the inspirational videos playing instead of the TV blaring. Even though you play music, it's low enough so it's not irritating. I love your scheduling because you rarely ever see another patient. It's like you are the only one there.

Cynthia Nichols

Please describe your experience with us:

Front Desk staff:
Excellent - great people skills.
Ultrasound Technologist:
Both were excellent.
Provider/Doctor/Nurse Practitioner:
Dr. G has a fabulous manner.
What made you choose us?
A recommendation from Beth Booker, FNP.
What symptoms were you experiencing?
Heaviness and jumpy [legs].
What improvements have you seen in your legs?
They feel lighter now and not as jumpy.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Excellent clinic, excellent staff. Personable, calm, a pleasure. You all did great!

nichols cynthia

Gary Pollock

Please describe your experience with us:

Front Desk staff:
Very friendly.
Ultrasound Technologist:
Very friendly, knows the job.
What made you choose us?
My doctor.
What symptoms were you experiencing?
Restless leg, heaviness in both legs.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Legs moved all the time - couldn't sit still. Problem solved [after treatment].
What improvements have you seen in your legs?
No more restless legs.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Everyone was so friendly. My problem was taken care of. No changes needed.

pollock gary

James Hammes

Please describe your experience with us:

Front Desk staff:
Amazing.😃
Ultrasound Technologist:
Amazing.😃
Provider/Doctor/Nurse Practitioner:
Amazing.😃
Billing/Patient Account Services:
Amazing.😃
Call Center/Patient Service Center:
Amazing.😃
What made you choose us?
My daughter Danielle Jagels recommended you.
What symptoms were you experiencing?
Restless legs, cramping, no sleep.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
I couldn't sit and watch TV for very long before I would need to stand up and either walk off the restlessness or a cramp. I could not get a good night's sleep even with medication. Now – I'm sleeping like a baby. No restlessness or cramping.
What improvements have you seen in your legs?
Not as heavy or tired. Restlessness is gone. No cramping. Able to sleep.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
The staff was very much appreciated because any question I had, they were able to answer, from Billing to Scheduling to the problems I was having with my legs. I really appreciated the fact when Dr. Gupta called me himself to discuss one of my concerns, instead of me driving for an hour & a half to get the answer needed. Differences between this clinic from others is the helpfulness and kindness. The #1 thing I appreciated most of all, was when my brother passed away and you were so thoughtful and sent flowers to me. That will always be cherished..

hammes james

Katrina Brown

Katrina Brown poster My name is Katrina Brown. I enjoy spending time with my family. I enjoy walking - even more so now that I’ve had treatment on my legs.

What were your symptoms? How did they affect your daily life?

Before I had treatment, I was having restless legs at night. I hadn’t even realized how tired my legs were until after the treatment. I was having heavy, tired legs and just feeling the need to move my legs at night, just readjusting a lot as I was trying to fall asleep. Just the heaviness, the achiness, um, a lot of swelling after a day of activity when I didn’t have a chance to put my feet up and rest. I had some obvious varicose veins that I was concerned about.

How did you hear about Alsara Vein Clinic?

I’d seen a commercial about vein treatment, and so I just made a mental note to ask my Nurse Practitioner the next time I saw her, and she’s like 'Oh, yes, we can get that looked at'. And she referred be to Dr. Gupta.

What was your first impression of Alsara Vein Clinic?

After I came and saw Dr. Gupta and Kati and everyone for the consultation, I really liked the clinic. Everyone was very friendly. The clinic was nicely decorated, it’s pretty, and it smells good, and it’s always so calm and peaceful here. I really enjoy coming here… which sounds strange to say you really enjoy going for a medical treatment, but it’s just a nice, pleasant atmosphere.

How did you feel during and after your treatment?

I’ve had the laser treatment and the Varithena®. With the laser treatment, I don’t remember there being any pain. They do numb your leg as the procedure’s done – I mean, not your whole leg; it won’t be numb. They numb inside of the vein. And after the Varithena®, I didn’t feel anything. There was nothing whatsoever. Probably the most uncomfortable part was just wearing the stockings, and that’s so not a big deal. I have very sensitive skin and I get itchy from a band aid or a piece of tape, so, probably just the little band aid on there was the most irritating thing, ha!

Dr. Gupta does a good job of giving analogies to explain how your leaky veins affect the rest of your body, how it can affect your health long-term, and how – even if you can see and feel the problem – it could be lurking 'behind the walls' is what he would say! And the treatment was pretty much painless. Everyone made everything very clear before they did anything. Kati was very good at explaining what was going to happen and what she was doing. And as you’re getting the procedure, you’re able to see on the screen what Kati and Dr. Gupta are looking at and what’s taking place.

What are you able to do after treatment that you couldn’t do before?

I know for sure that I’m so much more active since I’ve gotten the treatment. And the swelling that I use to have before in my legs at the end of the day – if I was up doing anything at all, my legs would be so swollen by the end of the day that it would feel tight, and I would be just exhausted… like, I was ready for the day to be over. And now, the swelling has greatly changed – there’s not all that swelling in my legs at the end of the day. And it really helps me feel like you can go ahead and do something else the next day. You’re not going to be having to recover from a day of activity with a day of rest.

Now I feel like I can spend a whole day out shopping and running around without having to take time out to rest and put your feet up so that I’m not having swelling all day. I’m a lot more comfortable as I go about the things I do. Since I’ve had treatment, I’ve been able to walk; I’ve increased my walking between just my daily activities plus my exercise. I’ve been getting between five and seven miles of walking in a day, so I have so much more energy. I’m not flopping around like a fish at night anymore, ha hah!

I had two or three long veins that were visibly bulging, and now I can’t see those at all, so that’s great, ha! My legs look a lot better, for sure.

How would you describe Doctor Gupta?

Dr. Gupta is very friendly. I get the feeling that he’s probably a very good host when he has friends and family to his home because he’s always offering drinks, and he’s very good at simplifying things and putting them in basic, understandable terms. He always has an analogy for everything, and he takes the time to show you on the screen what he’s doing and why, and explain how this is good for your overall health in the long-term.

What is your impression of the staff at Alsara Vein Clinic?

The staff is wonderful. The first person I met was Kati, and she is amazing. She’s always calm and she’s really good at making you feel relaxed by caring on casual conversation. I felt like she was a friend as soon as I met her. She’s a hard worker. She really takes the time to make people feel comfortable. I was actually here one of the first days that Mia (Front Office Coordinator) came to work, which was pretty neat to see a new person on staff, and it was kinda fun to watch her as she’s progressed over the last few months working here.

How was your insurance coverage?

Insurance covered everything 100%. I believe my Nurse Practitioner checked to make sure that my insurance was accepted at Alsara, and there was never any problem. I believe they got pre-approval before any of the procedures, and I’ve never receive a bill or anything.

Would you recommend Alsara Vein Clinic to family or friends?

I would definitely recommend Alsara Vein Clinic. And I have recommended to my sister, my aunt, my grandmother that they come here. And actually, my first visit, I brought my mom along with me because I thought ‘Hey, we could make a day of it, go shopping, go out to eat’. And, we got to looking at the pictures, watching the video, and reading the information, and I said ‘Mom, I think you need treatment as well’. And she decided that that might be what was wrong with her legs. She’d been [previously] treated for several other medical conditions for her legs that the treatments never seemed successful. So I think, at the time, the doctors were looking at different issues and those weren’t her particular issues. So my mom did end up speaking to Dr. Gupta and he did the test on her, and she ended up pursuing treatment as well.

Is there anything else you would like to share?

My grandfather was a postal employee for many years and he always walked his route. As he got older, he had problems with his legs, and we were never really sure what the issue was. They got so bad that they ended up becoming infected, and he was in a wound hospital for several months. And after coming here to Alsara Vein Clinic, I realized by looking at the pictures that they had here that his medical condition probably was varicose veins that had went untreated for a year.

I had never really considered it a problem until I saw the commercial and realized it was a medical problem, not just a problem of wanting your legs to look good in the summer time. And when I saw the commercials, I realized ‘Oh, this might be an issue’. As I explored the issue further, after I came here for treatment, I realized that this was a medical issue for several people in both sides of my family.

I do wish I’d known about Alsara Vein Clinic and varicose vein treatment sooner. I feel like my legs are doing really well now, but there’s people in my family that I wish I could have told them about it sooner, and gotten treatment a lot sooner. I feel like mine happened just at the right time, but there are other people that I would like to have told even years ago.

Kernan (Bonnie) Bryant

Please describe your experience with us:

Front Desk staff:
Welcoming, reassuring, professional.
Ultrasound Technologist:
Kind, reassuring, helpful, professional.
Provider/Doctor/Nurse Practitioner:
All the above & more!
What made you choose us?
Word of mouth: all good.
What symptoms were you experiencing?
Heavy legs, lack of feeling, spasms, etc., discomfort.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
My balance has improved, no spasms. I can walk farther!
What improvements have you seen in your legs?
No “restless legs” spasms. My balance is better. My feet have feeling; my hands are steady.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
My initial fears were replaced/dispelled after meeting this totally professional and equally kind & encouraging staff. From the genuinely welcoming lady at the front desk, and each new person continued to make me/help me relax & even be excited about the future! My future health! I have only positive words & thoughts about my experience at Alsara!

Kernan Bryant

Kristal Cole

Please describe your experience with us:

Front Desk staff:
Very pleasant & helpful.
Ultrasound Technologist:
Very nice, love her!!
Provider/Doctor/Nurse Practitioner:
Very nice, you all have a great team.
Billing/Patient Account Services:
Good.
Call Center/Patient Service Center:
Good.
What made you choose us?
Commercial on T.V.
What symptoms were you experiencing?
Restless legs, cramps, tiredness.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Just pushed through with the pain – until I had enough.
What improvements have you seen in your legs?
My legs feel good! What a difference.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
You and your staff are a great team. You are all very caring, pleasant, and explain everything step by step. I'm so blessed to have found Alsara Clinic😃. Remarkable establishment.

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