Testimonials

Please describe your experience with us:

Front Desk staff:

Priya.

What made you choose us?

Referred by my daughter.

What symptoms were you experiencing?

Leg pain, tired and heavy legs.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Made it very hard for me to do exercising or walking any amount of time. [Now,] my legs don't hurt and cramp as much.

What improvements have you seen in your legs?

They don't feel as bad as they did.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

[I appreciated] the friendliness of the staff; explaining everything to my satisfaction.

Please describe your experience with us:

Front Desk staff:

Very pleasant & helpful.

Ultrasound Technologist:

Very nice, love her!!

Provider/Doctor/Nurse Practitioner:

Very nice, you all have a great team.

Billing/Patient Account Services:

Good.

Call Center/Patient Service Center:

Good.

What made you choose us?

Commercial on T.V.

What symptoms were you experiencing?

Restless legs, cramps, tiredness.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Just pushed through with the pain – until I had enough.

What improvements have you seen in your legs?

My legs feel good! What a difference.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

You and your staff are a great team. You are all very caring, pleasant, and explain everything step by step. I'm so blessed to have found Alsara Clinic 😃. Remarkable establishment.

Please describe your experience with us:

Front Desk staff:

Always friendly and helpful. Excellent.

Ultrasound Technologist:

Wonderful! Informative and professional.

Provider/Doctor/Nurse Practitioner:

Up-to-date with new procedures!

Billing/Patient Account Services:

Excellent – contacted my insurance before proceeding.

What made you choose us?

Saw the commercials on T.V. The environment looked clean & inviting.

What symptoms were you experiencing?

Charley horse, cramps at night & restless leg syndrome, burning on outside of legs.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

I would wake up at night several times each night and even had cramps during the day.

What improvements have you seen in your legs?

No more restless leg or charley horses.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I liked being able to have a free consult with lots of good information before beginning the treatments. I appreciated the information and what to expect during my healing process. I have been very happy with the outcome and recommend it to my friends. I appreciated the attention to masks and Covid-19 prevention.

Please describe your experience with us:

Front Desk staff:

Congenial.

Ultrasound Technologist:

Genial.

Provider/Doctor/Nurse Practitioner:

Compassionate.

Billing/Patient Account Services:

Affable.

Call Center/Patient Service Center:

Pleasant.

What made you choose us?

Seen a commercial on Antenna T.V.

What symptoms were you experiencing?

Restlessness and tiredness in my legs both R [Right] and L [Left].

What improvements have you seen in your legs?

I sleep through the nights now. My legs feel great, lighter, and happy😀.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

How everyone was just very, very kind and pleasant.

Please describe your experience with us:

Front Desk staff:

Always friendly and called me by name.

Ultrasound Technologist:

Friendly, answered all questions.

Provider/Doctor/Nurse Practitioner:

Very knowledgeable and friendly & caring.

Billing/Patient Account Services:

Great.

Call Center/Patient Service Center:

Helpful and timely.

What made you choose us?

A friend recommended you.

What symptoms were you experiencing?

Tired legs, some cramping, general achiness, feet, and ankle swelling.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

The main thing I couldn't do was climb a lot of stairs and walk long distances. [After treatment,] swelling is much less, aches are gone, no cramping.

What improvements have you seen in your legs?

Generally feel better, don't tire as quickly, no pain or cramps.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

Friendliness, concern for my comfort, explaining my issues and treatment fully.

Please describe your experience with us:

Front Desk staff:

Very friendly. They know their stuff.

Ultrasound Technologist:

I only had one and she was the best – Kati.

Provider/Doctor/Nurse Practitioner:

My doctor [Dr. Gupta] was excellent, very friendly.

Billing/Patient Account Services:

Excellent service.

Call Center/Patient Service Center:

Fantastic lady, knows her stuff.

What made you choose us?

Dr. Randalls of M.C Northwest Health told us about your clinic. I'm so glad she did.

What symptoms were you experiencing?

Blisters turning to open sores. Legs red and covered in scabs.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

I couldn't get my sores under control. They kept getting worse. With the right treatment, my legs finally start to heal. I can wear shorts and am not embarrassed to show my legs.

What improvements have you seen in your legs?

My blisters are gone. No more scabs; not 100% yet but getting closer.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I appreciate the hard work Dr. Gupta & Kati did to make me better. I haven't been to another clinic so I can't compare. You could not do any better than you did for me. You don't need to change a thing, you're already doing it right. To all your future patients, this is where you want to be!

Please describe your experience with us:

Front Desk staff:

Always courteous, helpful, and able to explain fees & billing.

Ultrasound Technologist:

Very kind, makes you feel comfortable.

Provider/Doctor/Nurse Practitioner:

Very patient, willing to educate regarding treatment.

What made you choose us?

We met in person and I felt very confident in the provider and staff the day I met them.

What symptoms were you experiencing?

Edema in bilateral extremities, restless legs. Some achiness, discoloration, and varicose veins.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

My legs would get swollen by the end of the workday. I experienced restlessness at night and pain in my lower legs. I am now more comfortable at the end of the day and no longer have restless painful achiness during the night.

What improvements have you seen in your legs?

Better circulation and color in the legs. Minimal swelling, less restlessness and heaviness.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I always feel like my concerns are heard. I felt like Dr. Gupta takes time to explain all procedures and the expected outcome. Kati is always very attentive and goes out of her way to make me feel comfortable and at ease. She know the procedures well and keeps me informed. I appreciate having quality state of the art care so close to home.

Please describe your experience with us:

Front Desk staff:

Always greeted with a smile.

Ultrasound Technologist:

Nice, truly caring & great sense of humor.

Provider/Doctor/Nurse Practitioner:

Great to explain & expressed concern. Good listener.

What made you choose us?

Working in St Joe & found the clinic online.

What symptoms were you experiencing?

Tired legs, aching feet, cramps nearly every night.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Could not work all day on my feet, yard work, or mowing was hard on me that night. Lost sleep due to cramps in legs & feet.

What improvements have you seen in your legs?

I was able to shop all day on Saturday before Christmas with no leg or foot aches! Cramps have completely stopped.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

The entire experience was great. Everyone was focused on my experience and issues. They made themselves available for an unscheduled stop to give me peace of mind. Amazing clinic with kind & skilled staff. Thank you!

Please describe your experience with us:

Front Desk staff:

Very courteous and helpful.

Ultrasound Technologist:

Very professional and informative.

Provider/Doctor/Nurse Practitioner:

Excellent job of explaining the process.

Billing/Patient Account Services:

Very efficient, with no complications.

Call Center/Patient Service Center:

Very courteous and helpful.

What made you choose us?

I was introduced to the organization through a health fair.

What symptoms were you experiencing?

Heaviness in my legs, spider veins, swelling.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Swelling, heaviness. My legs would be tired. [After treatment] minimal to no swelling or heaviness, more energy.

What improvements have you seen in your legs?

My legs feel really good. I have minimal to no swelling or heaviness.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I thought the staff on all levels had excellent customer service skills and were very helpful. Dr. Gupta did an excellent job of explaining the vein process & procedures. I would recommend your services to others.

Please describe your experience with us:

Front Desk staff:

Very pleasant & helpful.

Ultrasound Technologist:

Always pleasant & informative. Answered many questions.

Provider/Doctor/Nurse Practitioner:

Excellent - Very informative & professional.

Billing/Patient Account Services:

Very good.

Call Center/Patient Service Center:

Very good.

What made you choose us?

Internet web page.

What symptoms were you experiencing?

Leg pain, charley horses frequently at night – tired leg.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Discomfort sleeping and occasionally standing for long periods of time. [After treatment] sleeping better & legs do not feel tired.

What improvements have you seen in your legs?

Less tired legs.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

Treatment at your facility was a very good experience. All staff were friendly & informative. I feel like I received excellent treatment at your facility. [I] would recommend you to friends & family.