Shelly Hersh
Please describe your experience with us:
- Front Desk staff:
- Very courteous and helpful.
- Ultrasound Technologist:
- Very professional and informative.
- Provider/Doctor/Nurse Practitioner:
- Excellent job of explaining the process.
- Billing/Patient Account Services:
- Very efficient, with no complications.
- Call Center/Patient Service Center:
- Very courteous and helpful.
- What made you choose us?
- I was introduced to the organization through a health fair.
- What symptoms were you experiencing?
- Heaviness in my legs, spider veins, swelling.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- Swelling, heaviness. My legs would be tired. [After treatment] minimal to no swelling or heaviness, more energy.
- What improvements have you seen in your legs?
- My legs feel really good. I have minimal to no swelling or heaviness.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- I thought the staff on all levels had excellent customer service skills and were very helpful. Dr. Gupta did an excellent job of explaining the vein process & procedures. I would recommend your services to others.
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