Testimonials

Please describe your experience with us:

Front Desk staff:

Very friendly.

Ultrasound Technologist:

Kati's the best – always helpful & cares.

Provider/Doctor/Nurse Practitioner:

Very professional & has my best interest at heart.

Billing/Patient Account Services:

Very friendly.

What symptoms were you experiencing?

Pain, tingling, restless legs. "Bubble" vein in back of leg.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Now, no pain or tingling. Bulging veins are gone.

What improvements have you seen in your legs?

Looks better. Feels better!.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

This whole office if very accomodating & easy to work with. I highly recommend them!

Please describe your experience with us:

Front Desk staff:

Excellent.

Ultrasound Technologist:

Excellent.

Provider/Doctor/Nurse Practitioner:

Excellent.

Billing/Patient Account Services:

Excellent.

Call Center/Patient Service Center:

Excellent.

What made you choose us?

Booth at Josephine [Expo]. Talked with Dr. [Gupta] and staff, felt very comfortable.

What symptoms were you experiencing?

Lots of leg cramps, restless legs.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Very tired after a day at work. I stand or walk all day on my job. Leg cramps (bad). Restless legs at night.

What improvements have you seen in your legs?

Very few leg cramps. No more restless legs.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

You are doing a wonderful job. Everyone that works here is so nice. I love coming here. I always feel so welcome. Can not see that you need to change a thing.

Please describe your experience with us:

Front Desk staff:

Excellent! The girls are very kind.

Ultrasound Technologist:

Wonderful.

Provider/Doctor/Nurse Practitioner:

Great, nice, and excellent workers.

Billing/Patient Account Services:

Great job.

Call Center/Patient Service Center:

Great job.

What made you choose us?

I had pain in my legs and my doctor, Doctor Rivas, referred me to this clinic.

What symptoms were you experiencing?

Pain in my legs, swelling, bulging veins, and headache.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

I had problems [walking] and when I [would] stand up, [I} got pain and swelling. Now, I don't have any pain, and I don't have any bulging veins.

What improvements have you seen in your legs?

It changed a lot, and I don't feel any pain and I can walk well.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I appreciate all you do for me. Thanks for helping me. All looks good. And your service is wonderful. Nice people; your kind[ness] makes me feel like in a family. All of you do excellent work.

Please describe your experience with us:

Front Desk staff:

Excellent. Everyone works so well for the benefit of the patient.

Ultrasound Technologist:

Excellent Everyone works so well for the benefit of the patient.

Provider/Doctor/Nurse Practitioner:

Excellent Everyone works so well for the benefit of the patient.

Billing/Patient Account Services:

Excellent Everyone works so well for the benefit of the patient.

Call Center/Patient Service Center:

Excellent Everyone works so well for the benefit of the patient.

What made you choose us?

Recommended by my primary health nurse practitioner, Beth Booker.

What symptoms were you experiencing?

Pain in my left leg and swelling in the leg.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

The vein problems were originally masked with the polio syndrome problems. Dr. Gupta found the vein problems and the pain stopped. I truly appreciate the careful care of me.

What improvements have you seen in your legs?

No pain!!! No swelling!!!

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I deeply appreciate the staff coming in twice during the pandemic shut down to handle my problems. After the procedures when I had no pain, I knew things had worked. Everyone was gracious. I could not have asked for a more competent, caring team. Thank you!

Please describe your experience with us:

Front Desk staff:

Exellent / very friendly & enjoyable.

Ultrasound Technologist:

Greatest ever!!

Provider/Doctor/Nurse Practitioner:

Very nice & informative.

What made you choose us?

My doctor suggested you.

What symptoms were you experiencing?

Painful vein in the right leg. Swollen & horrible to look at.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

I've never stopped doing anything different.

What improvements have you seen in your legs?

My leg looks & feels 100% Better.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I appreciate everything your staff has done for me. Some of the Best & nicest people I've met in a long time. Everything has been explained very well and informative.  Please don't make any changes! All of you are very pleasant to be around.  I thank you very much for everything..

Please describe your experience with us:

Front Desk staff:

All very friendly, kind, professional.

Ultrasound Technologist:

All very friendly, kind, professional.

Provider/Doctor/Nurse Practitioner:

All very friendly, kind, professional.

Billing/Patient Account Services:

All very friendly, kind, professional.

Call Center/Patient Service Center:

All very friendly, kind, professional.

What made you choose us?

My husband had met Dr. Gupta through a real estate appointment & recommended him to me.

What symptoms were you experiencing?

Extreme itching of the skin on the lower right leg, ankle swelling. No pain, but the itching was intense for months.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

I was never prevented from normal activities. The itching did interfere with my sleep, however.

What improvements have you seen in your legs?

Swelling eliminated. Itching ceased. Skin affected has cleared up – no inflammation..

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

Appointments were promptly kept on time. The staff is courteous & professional. Kati's the best. Dr. Gupta always clearly explained my condition, office treatments & home care expectations. No changes [needed].

Please describe your experience with us:

Front Desk staff:

Friendly, courteous, and helpful, very polite.

Ultrasound Technologist:

Awesome, very helpful, and friendly.

Provider/Doctor/Nurse Practitioner:

Very informative and explained everything very well.

Billing/Patient Account Services:

Great.

Call Center/Patient Service Center:

Great.

What made you choose us?

My medical doctor referred me.

What symptoms were you experiencing?

Legs felt very heavy, swollen, achy & tired.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Very uncomfortable, couldn't walk very well. Now [after treatment], I feel more like myself. My legs feel so much better.

What improvements have you seen in your legs?

They feel lighter and the swelling has gone down. I can actually wear my shoes again with comfort.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I appreciated how everyone was so nice, friendly, and helpful. The offices were very clean. I was overall very impressed with the doctor and his staff. I felt welcomed. Thanks for helping me get back on my feet. I will highly recommend your clinic to any of my friends & family. Thanks for helping me get back in the swing of things. Keep up the good work. I appreciate all you guys have done for me. Thanks again!! 😃

Please describe your experience with us:

Front Desk staff:

Very friendly & helpful.

Ultrasound Technologist:

Friendly & professional.

Provider/Doctor/Nurse Practitioner:

Explained very well what my problem was.

What made you choose us?

Referred by my PCP.

What symptoms were you experiencing?

RLS [restless leg syndrome], legs tired, and cramps.

What improvements have you seen in your legs?

Only have occasional RLS.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I was impressed by the friendly staff & professionalism.

Please describe your experience with us:

Front Desk staff:

Always smiling, helpful & efficient.

Ultrasound Technologist:

Kati is a jewel.

Provider/Doctor/Nurse Practitioner:

Dr. Gupta is so caring.

What made you choose us?

Visiting with Dr. Gupta and techs at the Josephine Expo.

What symptoms were you experiencing?

Leg cramps, pulsation in both legs.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

The cramps woke me up at night & my legs hurt all the time. [After treatment] I no longer have the cramping and the heaviness.

What improvements have you seen in your legs?

I think they look better, for one thing, and overall they don't ache.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I appreciated the friendliness of everyone, the punctuality of the wait times. I don't know of anything that needs to be done to improve the care or service of Dr. Gupta and his staff. It's a pleasure to go to the office. It feels like I'm seeing friends, and that's very rare in a medical office.

Please describe your experience with us:

Front Desk staff:

Excellent (very friendly & welcoming).

Ultrasound Technologist:

Very thorough and pleasant to work with.

Provider/Doctor/Nurse Practitioner:

I'm very happy – he [Dr. Sam Gupta] is professional & caring.

Billing/Patient Account Services:

Excellent.

What made you choose us?

I didn't know offhand, so I Googled "vein clinic in st joseph" and Alsara came up. I liked what I saw and booked an appointment.

What symptoms were you experiencing?

Thobbing, restless [legs], itching.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

[I] never wore shorts, but now I do.