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Confidential

Please describe your experience with us:

Front Desk staff:
Very pleasant.
Ultrasound Technologist:
Very good at explaining the procedure.
Provider/Doctor/Nurse Practitioner:
The Best.
What made you choose us?
Referral.
What symptoms were you experiencing?
Pain - blood flow conditions.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Pain in the foot area. [Post procedure] Not as prominent now. 
What improvements have you seen in your legs?
No cramps.

Confidential

Please describe your experience with us:

Front Desk staff:
Very friendly.
Ultrasound Technologist:
Very informative.
Provider/Doctor/Nurse Practitioner:
Very caring and giving to patients.
What made you choose us?
I was tired of hurting, and one doctor I talked to had the procedure and he was 100% cured.
What symptoms were you experiencing?
Ache, cramping, restless legs.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
I wasn't able to walk very far or sit without hurting. When sitting for a long time, my legs would go crazy. I can't sit for a long time or even go on long road trips without hurting.
What improvements have you seen in your legs?
It has improved my walking where it doesn't hurt. No more pain.
Additional Comments: What did you appreciate? What makes us different than another medical clinic? What could we have done better to exceed your expectations? What changes would you like to see?
[I appreciated] for someone to finally listen to me about how my legs did hurt, and for someone to fix them (legs) so that I can start running again. You've over exceeded my expectations in the care during and after surgeries. I would like for you to keep doing things the way it is done – shows you care for patients that come in.

Confidential

Please describe your experience with us:

Front Desk staff:
Very friendly and always helpful.
Ultrasound Technologist:
Knowledgeable and super friendly.
Provider/Doctor/Nurse Practitioner:
Very friendly and explains everything.
Billing/Patient Account Services:
Knowledgeable and friendly.
What made you choose us?
A friend works here and set me all up.
What symptoms were you experiencing?
Heaviness, itching, cramping, and swelling.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
My legs would cramp towards the end of the day after being on my feet all day. [After treatment], I can now make it through a 12 hour day without pain.
What improvements have you seen in your legs?
Heaviness seems to be gone and cramping is improving daily.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
The staff was amazing throughout the whole clinic.

Confidential

Please describe your experience with us:

Front Desk staff:
Cordial, efficient, friendly.
Ultrasound Technologist:
Professional, amicable, knowledgeable - place you at ease.
Provider/Doctor/Nurse Practitioner:
Extremely knowledgeable & professional. An educator.
Billing/Patient Account Services:
Friendly and personable.
Call Center/Patient Service Center:
Friendly, efficient.
What made you choose us?
Referral from Beth Booker, St. Joseph Family Health Center.
What symptoms were you experiencing?
Heavy feet and legs, occasional tingling, restless legs at night.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Feeling of walking on pillows. Altered sensation in feet and legs. Difficult to walk straight, climb stairs, rest at night. [Treatment] has made a tremendous difference in the comfort of walking and standing. More restful at night. Thank you so much for your exceptional care.
What improvements have you seen in your legs?
Ankles are smaller. Less sensitivity. Easier to walk & stand..
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
The staff and Doctor are patient-focused and unified as a team. They make you feel comfortable Procedures were well explained and executed. I am very pleased with the professional and expert care I was provided. Thank you for your care.

Confidential

Please describe your experience with us:

Front Desk staff:
Cordial, efficient, friendly.
Ultrasound Technologist:
Professional, amicable, knowledgeable – places you at ease.
Provider/Doctor/Nurse Practitioner:
Extremely knowledgeable & professional. An educator.
Billing/Patient Account Services:
Friendly and personable.
Call Center/Patient Service Center:
Friendly, efficient.
What made you choose us?
Referred from St. Joseph Family Health Center.
What symptoms were you experiencing?
Heavy feet and legs. Occasional tingling, restless legs at night.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Feeling of walking on pillows, altered sensation in feet and legs. Difficult to walk straight, climb stairs, rest at night. Has made a tremendous difference in the comfort of walking and standing. More restful at night.
What improvements have you seen in your legs?
Ankles are smaller. Less sensitive. Easier to walk & stand.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Thank you so much for your exceptional care. The staff and doctor are patient-focused and unified as a team. They make you feel comfortable. Procedures were well explained and executed. I am very pleased with the professional and expert care I was provided. Thank you for your care.

 

Cynthia Nichols

Please describe your experience with us:

Front Desk staff:
Excellent - great people skills.
Ultrasound Technologist:
Both were excellent.
Provider/Doctor/Nurse Practitioner:
Dr. G has a fabulous manner.
What made you choose us?
A recommendation from Beth Booker, FNP.
What symptoms were you experiencing?
Heaviness and jumpy [legs].
What improvements have you seen in your legs?
They feel lighter now and not as jumpy.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Excellent clinic, excellent staff. Personable, calm, a pleasure. You all did great!

nichols cynthia

Dana Taber

Please describe your experience with us:

Front Desk staff:
Amanda is always friendly and professional.
Ultrasound Technologist:
Kati is just awesome! Made appointments fun.
Provider/Doctor/Nurse Practitioner:
Dr. Gupta was kind and explained things thoroughly.
Billing/Patient Account Services:
Excellent. No questions as to what things would cost.
Call Center/Patient Account Services:
Kati called to check on me on a Friday – her day off. That was a nice surprise.
What made you choose us?
A coworker recommended after having her [free] introductory visit.
What symptoms were you experiencing?
Heavy feeling in legs, pain, and cramping in calves; ugly blue spider veins.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
It hasn't been too long since my treatments, but already feel that my legs are more "energized," no more heavy feeling..
What improvements have you seen in your legs?
I am looking forward to seeing an improvement in the looks of my legs – less visible blue veins.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
The entire staff has made every visit a pleasant experience. Dr. Gupta explains procedures and options and makes sure that you understand. I feel that he does not make you feel pressured to have a certain treatment, and keeps expectations on the end result reasonable. Kati's presence always made me feel safe & secure when undergoing this treatment that is new to me. Don't change a thing!

taber dana

Dave Ingram

Dave Ingram Poster web My name’s Dave Ingram and I like to spend a little bit of time in the gym and spend time with family and friends, hang out at the pool, just do what most parents like to do with their kids.

I’d recommend it [laser treatment] to anybody, I would. The staff is top-notch. I mean, it’s just a great, great, great place to go.

It was painful. I mean, it looked like I had a snake coming up my leg, and it was just ridiculous. You know, if I wore shorts, I’d be talking to somebody and instead of lookin’ me in the eyes, they were looking down at my leg ‘cause it was so unsightly. And it hurt and it just, ah, was something that needed to be taken care of, and I’m not gettin’ any younger and it’s not gonna get any better.

And [after treatment] it feels a lot better, it does.

Whenever I walk, like at the mall, or walk, you know, people aren’t like lookin’ at my calves, you know, and saying “Wow, what is that on his leg?’. It’s like I don’t want to be noticed for that, you know, and I’m not now… yeah, sort of incognito.

My leg] looks about 20 years younger. Yeah, there’s no vein whatsoever sticking out. You can’t even tell.

[Dr. Gupta] is very informative. His demeanor, he’s just so laid-back and casual and just so easy to talk to. You know, he goes into details on whatever you want to talk about. I mean, he’s very informative. But, ah, yeah, he’s a heck of a doctor. I liked him.

Most people don’t realize it – depending on what your job is – you could probably go back to work immediately, you know, as long as you wear your compression stockings and maybe take some ibuprofen, you know. But there’s really no downtime.

I have more energy [now]. My legs… it doesn’t feel as heavy as it did before. I mean, there’s no discomfort whatsoever now. It’s like it never happened. It’s amazing.

David Hornbuckle

Please describe your experience with us:

Front Desk staff:
Nice, Happy.
Ultrasound Technologist:
Wonderful.
Provider/Doctor/Nurse Practitioner:
Wonderful.
Billing/Patient Account Services:
Very Good.
Call Center/Patient Service Center:
Very Good.
What made you choose us?
My mother Joyce, seeing how she is [after treatment].
What symptoms were you experiencing?
Pain, weakness both legs.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Couldn't stand long; weak and painful.
What improvements have you seen in your legs?
No pain, stronger legs.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Overall the best service.

here

Dona Russell

venous leg ulcers healedPlease describe your experience with us:

You know we are going to give you all high marks!!

Front Desk staff:
Excellence with a smile & helpful.
Ultrasound Technologist:
Excellence with a tinge of sarcasm (which we loved!).
Provider/Doctor/Nurse Practitioner:
Excellence with funny analogies.
Billing/Patient Account Services:
Medicaid/Medicare/Tricare insurance – didn't need to do anything.
Call Center/Patient Service Center:
Very good.
What made you choose us?
LaVerna Village nurse practitioner recommendation.
What symptoms were you experiencing?
Swelling in lower legs, wound that didn't heal.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Legs had been swollen for years, couldn't walk much; skin so tight couldn't move knees or ankles. [After treatment] swelling is gone, wounds healed, able to bend knees & flex ankles – walking better.
What improvements have you seen in your legs?
Swelling gone, able to flex ankles & bend knees, sores healed.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Eveyone at Alsara Vein Clinic put us at ease from the start & very helpful. We loved the casual professionalism and witty banter because we knew/felt deep down you really wanted to help.

russell dona

Donna Smith

Please describe your experience with us:

Front Desk staff:
Wonderful.
Ultrasound Technologist:
Wonderful.
Provider/Doctor/Nurse Practitioner:
Wonderful.
Billing/Patient Account Services:
Good.
Call Center/Patient Service Center:
Good.
What made you choose us?
Your sign in front.
What symptoms were you experiencing?
Leg pain.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Could hardly walk, was very painful. [I could do] very little. {After the procedure, legs] are much better.
What improvements have you seen in your legs?
They are not as painful.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
[Appreciated] everything. Everyone is very nice. [What could we do better?] Nothing.

smith donna

Ellen Schrupp

Please describe your experience with us:

Front Desk staff:
Always smiling, helpful & efficient.
Ultrasound Technologist:
Kati is a jewel.
Provider/Doctor/Nurse Practitioner:
Dr. Gupta is so caring.
What made you choose us?
Visiting with Dr. Gupta and techs at the Josephine Expo.
What symptoms were you experiencing?
Leg cramps, pulsation in both legs.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
The cramps woke me up at night & my legs hurt all the time. [After treatment] I no longer have the cramping and the heaviness.
What improvements have you seen in your legs?
I think they look better, for one thing, and overall they don't ache.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
I appreciated the friendliness of everyone, the punctuality of the wait times. I don't know of anything that needs to be done to improve the care or service of Dr. Gupta and his staff. It's a pleasure to go to the office. It feels like I'm seeing friends, and that's very rare in a medical office.

here

Gary Gaertner

Please describe your experience with us:

Front Desk staff:
Awesome.
Ultrasound Technologist:
Awesome.
Provider/Doctor/Nurse Practitioner:
Awesome.
What made you choose us?
TV commercial.
What symptoms were you experiencing?
Heaviness / pain in the legs.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Trouble walking. It didn't matter what I did – it hurt.
What improvements have you seen in your legs?
Have only had one leg done [so far], but a definite improvement.

gaertner gary

Gary Pollock

Please describe your experience with us:

Front Desk staff:
Very friendly.
Ultrasound Technologist:
Very friendly, knows the job.
What made you choose us?
My doctor.
What symptoms were you experiencing?
Restless leg, heaviness in both legs.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Legs moved all the time - couldn't sit still. Problem solved [after treatment].
What improvements have you seen in your legs?
No more restless legs.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Everyone was so friendly. My problem was taken care of. No changes needed.

pollock gary

Georgia Umbaugh

Please describe your experience with us:

Front Desk staff:
Very helpful & friendly.
Ultrasound Technologist:
Very informative & nice.
Provider/Doctor/Nurse Practitioner:
Made me feel well taken care of.
What made you choose us?
Internet site was very informative and you are easy to get to.
What symptoms were you experiencing?
Leg pain, swelling, sore spot that itched a lot & one large varicose vein.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Couldn't walk as long due to fullness & swelling. Doing much, much better – made it through workday without all the pain.
What improvements have you seen in your legs?
Sore spot gone – big vein gone – legs not swelling.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
I appreciated all the special treatment that everyone provided. I felt like I knew what was going on at all times. My legs look better & feel better. The only thing you could have done to exceed my expectations would have been if I also lost about 50 lbs. but that's my next goal – Thanks for everything!

umbaugh georgia

Gisela Linn

Gisela Linn Poster web I came here a year ago, showed everybody my ugly legs – hah! And I made an appointment, and Dr. Gupta and staff worked on it. It was a year ago, and I had – oh my goodness – I had pain for 64 years because I had the [varicose] veins when I was 10.

I started having very bad varicose veins. And so they did the laser treatment on both legs, and immediately I felt relief. So, ever since, I have more energy. I do more things. My husband likes me better. I’m not as grouchy from the pain. Restless Leg Syndrome is gone. I can watch a whole movie for two or three hours without getting… fidgeting back and forth – my legs – and so on.

I just feel really blessed at this time in my life that I have legs that I can… that have no pain.

My husband says ‘What’s wrong with you?’ for forty-some years. It was miserable. It really was. It’s just… driving to Kansas City and home, my legs would be swelled up so bad, it takes three days for the swelling to go down.

At the Alsara Vein Clinic, it’s very comfortable to come in to. The girls that work here are very friendly – always have been. Dr. Gupta is absolutely the best doctor I’ve ever met. Ha! Bedside manners plus! I don’t feel anything when he works on it. He’s very conscientious. The girls are very conscientious. It’s a pleasure to come here.

Oh, I would recommend everyone that has vein problems, I would recommend go to Alsara Clinic and get your treatment. You feel so much better. Your life will change a hundred percent.

Gisela Linn

Please describe your experience with us:

Front Desk staff:
So friendly.
Ultrasound Technologist:
Very professional and helpful.
Provider/Doctor/Nurse Practitioner:
I wish there were more doctors like Dr. Sam.
Billing/Patient Account Services:
Very nice.
Call Center/Patient Service Center:
Very pleasing.
What made you choose us?
I saw a pamphlet at Covenant Health Spa.
What symptoms were you experiencing?
Bad heavy tired legs. Wanted to sit on the couch all the time.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
No sleep without pain pills. Restless leg syndrome (no more problems on the right treated leg)
What improvements have you seen in your legs?
I have so much energy now from one leg treatment. No [cramps] on the right leg.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
I am 73 years old and I did not know such treatment exists. But I trust Dr. Gupta and his staff for the rest of the treatments. I feel so much better about life. Of course, then there is healing and such. But the whole experience is so nice that I soon forgot how much pain I went thru in my life with my legs. I could just cry for happiness.

linn gisela

Gladys Kline

Gladys Kline Poster web I came into the Alsara Clinic because I had spider veins and they were really driving me crazy. And I really have a lot of pain behind the leg where those spider veins were, so I just kinda lived with fears. I never wore shorts or anything like that because they really looked bad.

Earlier, when we would take long car rides to go see the kids, my leg and feet would swell. [My leg] got really heavy. Just to get out of the car, I’d have to lift my leg just to put it out there and stand up and get my leg [working]. It was miserable and I hated to go for long car rides.

One day my husband found this flyer in the mail and so, made the call, came in, and the staff was amazing! Dr. Gupta was so good about explaining everything, I just couldn’t have asked for a better experience.

As far as the treatments go, I really thought at first they were going to be kinda painful. They weren’t bad at all, especially the spider veins – it’s a real quick little treatment, just a little sting like a mosquito bite. It just wasn’t bad at all. And the recovery time is so minimal. You can go right back to work. It’s no big deal. Anybody can do it.

Recently, since I’ve had the laser done, we went for a long car ride and I didn’t have any problems. No swelling, no having to lift my leg to get out of the car, I just immediately got out, and I realized 'wow'. So it’s been amazing. I completely can tell the difference.

I highly recommend it. If you have any problems with your legs: if they’re hurting, if they’re heavy, if you just don’t like how they are looking, [the treatment is] really not that bad. It’s worth it, it really is. Don’t put it off.

I would much rather be pain-free and have the energy in my legs to run around and catch those five grandkids! I just highly recommend it.

Glenda Hamilton

Please describe your experience with us:

Front Desk staff:
All very friendly, kind, professional.
Ultrasound Technologist:
All very friendly, kind, professional.
Provider/Doctor/Nurse Practitioner:
All very friendly, kind, professional.
Billing/Patient Account Services:
All very friendly, kind, professional.
Call Center/Patient Service Center:
All very friendly, kind, professional.
What made you choose us?
My husband had met Dr. Gupta through a real estate appointment & recommended him to me.
What symptoms were you experiencing?
Extreme itching of the skin on the lower right leg, ankle swelling. No pain, but the itching was intense for months.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
I was never prevented from normal activities. The itching did interfere with my sleep, however.
What improvements have you seen in your legs?
Swelling eliminated. Itching ceased. Skin affected has cleared up – no inflammation..
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Appointments were promptly kept on time. The staff is courteous & professional. Kati's the best. Dr. Gupta always clearly explained my condition, office treatments & home care expectations. No changes [needed].

glenda hamilton