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Grace Frisch

Please describe your experience with us:

Front Desk staff:
Very friendly - always called me by name.
Ultrasound Technologist:
Made me feel at ease and comfortable.
Provider/Doctor/Nurse Practitioner:
Explained procedure in terms I could understand.
What made you choose us?
Referred by my primary doctor Mike Stroud.
What symptoms were you experiencing?
Pain in the left leg.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Had bad discoloration. The pain woke me up at night. [Now] sleep comfortably at night.
What improvements have you seen in your legs?
Discoloration gradually going away, also pain.

frisch grace

Jacqueline Parker

Please describe your experience with us:

Front Desk staff:
Very friendly and helpful.
Ultrasound Technologist:
Very thorough.
Provider/Doctor/Nurse Practitioner:
Friendly, thorough, great at explaining things.
Billing/Patient Account Services:
Wonderful.
Call Center/Patient Service Center:
Very polite and understanding.
What made you choose us?
I was looking for a vein clinic and saw Dr. Gupta's name associated with Alsara & so decided to come here.
What symptoms were you experiencing?
Cramping and muscle spasms in the left leg. Some very painful, some just annoying.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Disturbed sleep every night. Had to get up to walk off the large upper leg cramps & sometimes the cramps in my calf several times a night. Haven't had one that painful since [treatment].
What improvements have you seen in your legs?
Less cramping - none that prevent sleep.

parker jacqueline

James Hammes

Please describe your experience with us:

Front Desk staff:
Amazing.😃
Ultrasound Technologist:
Amazing.😃
Provider/Doctor/Nurse Practitioner:
Amazing.😃
Billing/Patient Account Services:
Amazing.😃
Call Center/Patient Service Center:
Amazing.😃
What made you choose us?
My daughter Danielle Jagels recommended you.
What symptoms were you experiencing?
Restless legs, cramping, no sleep.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
I couldn't sit and watch TV for very long before I would need to stand up and either walk off the restlessness or a cramp. I could not get a good night's sleep even with medication. Now – I'm sleeping like a baby. No restlessness or cramping.
What improvements have you seen in your legs?
Not as heavy or tired. Restlessness is gone. No cramping. Able to sleep.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
The staff was very much appreciated because any question I had, they were able to answer, from Billing to Scheduling to the problems I was having with my legs. I really appreciated the fact when Dr. Gupta called me himself to discuss one of my concerns, instead of me driving for an hour & a half to get the answer needed. Differences between this clinic from others is the helpfulness and kindness. The #1 thing I appreciated most of all, was when my brother passed away and you were so thoughtful and sent flowers to me. That will always be cherished..

hammes james

Jana Hessemyer

Please describe your experience with us:

Front Desk staff:
Always greeted with a smile.
Ultrasound Technologist:
Nice, truly caring & great sense of humor.
Provider/Doctor/Nurse Practitioner:
Great to explain & expressed concern. Good listener.
What made you choose us?
Working in St Joe & found the clinic online.
What symptoms were you experiencing?
Tired legs, aching feet, cramps nearly every night.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Could not work all day on my feet, yard work, or mowing was hard on me that night. Lost sleep due to cramps in legs & feet.
What improvements have you seen in your legs?
I was able to shop all day on Saturday before Christmas with no leg or foot aches! Cramps have completely stopped.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
The entire experience was great. Everyone was focused on my experience and issues. They made themselves available for an unscheduled stop to give me peace of mind. Amazing clinic with kind & skilled staff. Thank you!

hessemyer jana

Jeannette Neal

Please describe your experience with us:

Front Desk staff:
Absolutely professional staff. Great experience.
Ultrasound Technologist:
Friendly - knowledgeable.
Provider/Doctor/Nurse Practitioner:
Caring professional - explains everything to you. Friendly.
Billing/Patient Account Services:
Friendly - understanding - knowledgeable.
Call Center/Patient Service Center:
Friendly - professional.
What made you choose us?
Ad on TV.
What symptoms were you experiencing?
Leg pain - Varicose veins.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Pain was bad - hurt to stand or walk sometimes. [Now] I don't experience the pain of standing or walking.
What improvements have you seen in your legs?
Not much pain.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Everyone is so friendly & professional & caring. Happy experience. Some clinics aren't very friendly. Honestly, I don't know what else you could do better. Thank you for my great experience. Dr. Gupta is a great doctor. He & his staff are the best.

neal jeanette

JoAn Whittington

Please describe your experience with us:

Front Desk staff:
Friendly, greeted with a smile, always cheerful.
Ultrasound Technologist:
Puts you at ease, friendly. and professional.
Provider/Doctor/Nurse Practitioner:
Always greets you, professional, explains procedures, kind.
Call Center/Patient Service Center:
Friendly and precise with information.
What made you choose us?
Referred by Practitioner at Fairfax Medical Clinic, Fairfax, MO.
What symptoms were you experiencing?
I had pain in legs, weakness, trouble getting up and walking. Stairs were very difficult. Heaviness in legs more than usual.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Mostly stairs and getting up and walking. I was limping and slow walking. Now, I'm getting back leg strength, walking normally, and taking the stairs without any difficulty.
What improvements have you seen in your legs?
Pain-free, stronger. legs. I had a lot of presure around the tops of my compression hose before. {Now} that is gone. I feel great.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
I was very impressed by the organized staff and professionalism! Appointments are always on time, no sitting for 20-30 minutes waiting. My expectations were less than what I experienced. You are all the best, your clinic is top-notch! I'm very pleased with my expereince at Alsara Clinic. I recommend anyone who has leg problems to visit Dr. Sam Gupta and staff. You don't have to live with poor veins. There was very minimal to no pain involved with my treatments. It was so worth the time.  Thank you!!

JoAn Whittington

John Sturm

Please describe your experience with us:

Front Desk staff:
Everyone was great and pleasant to work with.
Ultrasound Technologist:
Everyone was great and pleasant to work with.
Provider/Doctor/Nurse Practitioner:
Everyone was great and pleasant to work with.
Billing/Patient Account Services:
Everyone was great and pleasant to work with.
What made you choose us?
Referral from PCP - Darci Fieden..
What symptoms were you experiencing?
Leg swelling & discoloring.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Loss of motion, swelling. Couldn't walk for long periods of time. [After treatment] Able to be more mobile.
What improvements have you seen in your legs?
Decreased swelling and heaviness..
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Everyone was great. Happy with the results and to be feeling better.

here

Joyce Belcher

Please describe your experience with us:

Front Desk staff:
Very pleasant and helpful.
Ultrasound Technologist:
Very nice and gives helpful information.
Provider/Doctor/Nurse Practitioner:
Always friendly, explains everything well.
Billing/Patient Account Services:
Handles things well.
What made you choose us?
Friend recommended.
What symptoms were you experiencing?
Restless leg syndrome, edema, occasional leg cramps.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Unable to sleep at times. Getting better [now].
What improvements have you seen in your legs?
RLS improved. Will see if gone after treatment. No cramps so far.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
No one seems rushed to get us taken care of and on our way. Allowed me to watch the procedure when possible. Procedure done with the least pain possible. I would like a mirror above so can watch the procedure. Everyone has been great and done their job well. I'm glad we chose Alsara.

belcher joyce

Judith Allen

Please describe your experience with us:

Front Desk staff:
They are very helpful and kind.
Ultrasound Technologist:
They share their knowledge and are nice.
Provider/Doctor/Nurse Practitioner:
I love everyone in the office.
Billing/Patient Account Services:
Very helpful, very kind.
Call Center/Patient Service Center:
I can't say enough good things about the staff at Alsara Vein Clinic.
What made you choose us?
My doctor suggested I go to a vein doctor. I have made a wonderful choice at Alsara.
What symptoms were you experiencing?
Swelling in ankles.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
The swelling is gone now and my ankles do not swell anymore. No more pain.
What improvements have you seen in your legs?
I have no swelling or pain in my legs.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Dr. Sam explains everything he is doing. He is a great doctor and I would go to no one but him. He is kind and explains every move he makes. He takes the fear out of me and I trust him completely.

judith allen

Julie Beger

Julie Beger Poster web I was at the doctor’s office and I’d seen something about “veins,” and you’re like ‘Really? Veins can have a… ?” You know, you just don’t think that there’s an issue. And the more I read, then I asked my doctor, and she sent me here to you guys [Alsara Vein Clinic].

[It was] a relief, a sigh of relief. In fact, I think I even cried when [Dr. Gupta] was actually talking to me, because, it’s like, here’s a doctor that is literally talking to you. And he didn’t speak jargon. He laid it on the line. He spoke in a way that I could understand. And it was just like, to hear somebody give you an answer that they may be able to help you, was just like… I think… I know I cried. I know I cried because – oh my gosh – there’s somebody talking to me; not at me but talking to me.

The treatments were technically painless. I didn’t have any issues with pain or discomfort. I liked the way that he walked me through it, what he was going to do, how he did it. Love his helper, Kati. And they explained everything. And they even said if you want to watch, you can watch, which I did. It was just fascinating to see. Oh my gosh, I didn’t know that this was this, and that was that. He let me ask questions. Yeah, most places don’t let you ask questions.

I haven’t flown for a long time. I really haven’t done anything out of the ordinary for a long time because it was just… walking through an airport, ah, it was just the heaviness of the legs… sitting in a car didn’t work very well. As I said, unless you’ve been through it, just… you feel heaviness in your body, and you don’t really know why. And it’s like a constant discomfort, and [in] a plane; even more so. I mean, you never would have dreamed that that was an issue.

It is a godsend. It has been a godsend. I mean, when you look back to where I was a year ago or so to where I am present day, there had to have been a difference that was made that most people don’t think about. So it’s like, haaaaah [exhales]. Oh my gosh, I did this, I did that. I’m moving. I’m standing a little bit longer. So, shy of a miracle.

Julie Beger

Please describe your experience with us:

Front Desk staff:
Very friendly and very helpful.
Ultrasound Technologist:
Very friendly, funny and made you feel comfortable.
Provider/Doctor/Nurse Practitioner:
Very kind and informative.
Billing/Patient Account Services:
Can't complain at all, answered every question.
Call Center/Patient Service Center:
Very helpful.
What made you choose us?
Research, and listening to other people who had issues.
What symptoms were you experiencing?
Heaviness, tired, kind of weak.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
They seem to go with the flow, not an effort like it was before...
What improvements have you seen in your legs?
Muscle tone, the ability to walk effortlessly.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
I definitely appreciate that someone could relate to the issues I have, knowing that something could help me... and mainly the Doctor took his time to explain things to me and also willing to listen to any question I had to ask... Thank you All!

beger julie

Katrina Brown

Katrina Brown poster My name is Katrina Brown. I enjoy spending time with my family. I enjoy walking - even more so now that I’ve had treatment on my legs.

What were your symptoms? How did they affect your daily life?

Before I had treatment, I was having restless legs at night. I hadn’t even realized how tired my legs were until after the treatment. I was having heavy, tired legs and just feeling the need to move my legs at night, just readjusting a lot as I was trying to fall asleep. Just the heaviness, the achiness, um, a lot of swelling after a day of activity when I didn’t have a chance to put my feet up and rest. I had some obvious varicose veins that I was concerned about.

How did you hear about Alsara Vein Clinic?

I’d seen a commercial about vein treatment, and so I just made a mental note to ask my Nurse Practitioner the next time I saw her, and she’s like 'Oh, yes, we can get that looked at'. And she referred be to Dr. Gupta.

What was your first impression of Alsara Vein Clinic?

After I came and saw Dr. Gupta and Kati and everyone for the consultation, I really liked the clinic. Everyone was very friendly. The clinic was nicely decorated, it’s pretty, and it smells good, and it’s always so calm and peaceful here. I really enjoy coming here… which sounds strange to say you really enjoy going for a medical treatment, but it’s just a nice, pleasant atmosphere.

How did you feel during and after your treatment?

I’ve had the laser treatment and the Varithena®. With the laser treatment, I don’t remember there being any pain. They do numb your leg as the procedure’s done – I mean, not your whole leg; it won’t be numb. They numb inside of the vein. And after the Varithena®, I didn’t feel anything. There was nothing whatsoever. Probably the most uncomfortable part was just wearing the stockings, and that’s so not a big deal. I have very sensitive skin and I get itchy from a band aid or a piece of tape, so, probably just the little band aid on there was the most irritating thing, ha!

Dr. Gupta does a good job of giving analogies to explain how your leaky veins affect the rest of your body, how it can affect your health long-term, and how – even if you can see and feel the problem – it could be lurking 'behind the walls' is what he would say! And the treatment was pretty much painless. Everyone made everything very clear before they did anything. Kati was very good at explaining what was going to happen and what she was doing. And as you’re getting the procedure, you’re able to see on the screen what Kati and Dr. Gupta are looking at and what’s taking place.

What are you able to do after treatment that you couldn’t do before?

I know for sure that I’m so much more active since I’ve gotten the treatment. And the swelling that I use to have before in my legs at the end of the day – if I was up doing anything at all, my legs would be so swollen by the end of the day that it would feel tight, and I would be just exhausted… like, I was ready for the day to be over. And now, the swelling has greatly changed – there’s not all that swelling in my legs at the end of the day. And it really helps me feel like you can go ahead and do something else the next day. You’re not going to be having to recover from a day of activity with a day of rest.

Now I feel like I can spend a whole day out shopping and running around without having to take time out to rest and put your feet up so that I’m not having swelling all day. I’m a lot more comfortable as I go about the things I do. Since I’ve had treatment, I’ve been able to walk; I’ve increased my walking between just my daily activities plus my exercise. I’ve been getting between five and seven miles of walking in a day, so I have so much more energy. I’m not flopping around like a fish at night anymore, ha hah!

I had two or three long veins that were visibly bulging, and now I can’t see those at all, so that’s great, ha! My legs look a lot better, for sure.

How would you describe Doctor Gupta?

Dr. Gupta is very friendly. I get the feeling that he’s probably a very good host when he has friends and family to his home because he’s always offering drinks, and he’s very good at simplifying things and putting them in basic, understandable terms. He always has an analogy for everything, and he takes the time to show you on the screen what he’s doing and why, and explain how this is good for your overall health in the long-term.

What is your impression of the staff at Alsara Vein Clinic?

The staff is wonderful. The first person I met was Kati, and she is amazing. She’s always calm and she’s really good at making you feel relaxed by caring on casual conversation. I felt like she was a friend as soon as I met her. She’s a hard worker. She really takes the time to make people feel comfortable. I was actually here one of the first days that Mia (Front Office Coordinator) came to work, which was pretty neat to see a new person on staff, and it was kinda fun to watch her as she’s progressed over the last few months working here.

How was your insurance coverage?

Insurance covered everything 100%. I believe my Nurse Practitioner checked to make sure that my insurance was accepted at Alsara, and there was never any problem. I believe they got pre-approval before any of the procedures, and I’ve never receive a bill or anything.

Would you recommend Alsara Vein Clinic to family or friends?

I would definitely recommend Alsara Vein Clinic. And I have recommended to my sister, my aunt, my grandmother that they come here. And actually, my first visit, I brought my mom along with me because I thought ‘Hey, we could make a day of it, go shopping, go out to eat’. And, we got to looking at the pictures, watching the video, and reading the information, and I said ‘Mom, I think you need treatment as well’. And she decided that that might be what was wrong with her legs. She’d been [previously] treated for several other medical conditions for her legs that the treatments never seemed successful. So I think, at the time, the doctors were looking at different issues and those weren’t her particular issues. So my mom did end up speaking to Dr. Gupta and he did the test on her, and she ended up pursuing treatment as well.

Is there anything else you would like to share?

My grandfather was a postal employee for many years and he always walked his route. As he got older, he had problems with his legs, and we were never really sure what the issue was. They got so bad that they ended up becoming infected, and he was in a wound hospital for several months. And after coming here to Alsara Vein Clinic, I realized by looking at the pictures that they had here that his medical condition probably was varicose veins that had went untreated for a year.

I had never really considered it a problem until I saw the commercial and realized it was a medical problem, not just a problem of wanting your legs to look good in the summer time. And when I saw the commercials, I realized ‘Oh, this might be an issue’. As I explored the issue further, after I came here for treatment, I realized that this was a medical issue for several people in both sides of my family.

I do wish I’d known about Alsara Vein Clinic and varicose vein treatment sooner. I feel like my legs are doing really well now, but there’s people in my family that I wish I could have told them about it sooner, and gotten treatment a lot sooner. I feel like mine happened just at the right time, but there are other people that I would like to have told even years ago.

Kenneth Cooper

Please describe your experience with us:

Front Desk staff:
Very professional and courteous.
Ultrasound Technologist:
Fantastic!!
Provider/Doctor/Nurse Practitioner:
Excellent! Nice job!
What made you choose us?
Referral from Beth Booker.
What symptoms were you experiencing?
Swollen legs, numbness, pain.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Flexibility [in legs] was poor. Pain and that I couldn't do normal exercises. Now feel that I have much better flexibility and movement.
What improvements have you seen in your legs?
Less swelling.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Very personable staff from Doctor through everyone else. Felt very comfortable with the work done here. In spite of apprehension about the procedure, everything was explained so well that it went very smoothly, although my wife didn't fall for my exaggerated limp!

cooper kenneth

Kernan (Bonnie) Bryant

Please describe your experience with us:

Front Desk staff:
Welcoming, reassuring, professional.
Ultrasound Technologist:
Kind, reassuring, helpful, professional.
Provider/Doctor/Nurse Practitioner:
All the above & more!
What made you choose us?
Word of mouth: all good.
What symptoms were you experiencing?
Heavy legs, lack of feeling, spasms, etc., discomfort.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
My balance has improved, no spasms. I can walk farther!
What improvements have you seen in your legs?
No “restless legs” spasms. My balance is better. My feet have feeling; my hands are steady.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
My initial fears were replaced/dispelled after meeting this totally professional and equally kind & encouraging staff. From the genuinely welcoming lady at the front desk, and each new person continued to make me/help me relax & even be excited about the future! My future health! I have only positive words & thoughts about my experience at Alsara!

Kernan Bryant

Kim Wyatt

Please describe your experience with us:

Front Desk staff:
Exellent / very friendly & enjoyable.
Ultrasound Technologist:
Greatest ever!!
Provider/Doctor/Nurse Practitioner:
Very nice & informative.
What made you choose us?
My doctor suggested you.
What symptoms were you experiencing?
Painful vein in the right leg. Swollen & horrible to look at.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
I've never stopped doing anything different.
What improvements have you seen in your legs?
My leg looks & feels 100% Better.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
I appreciate everything your staff has done for me. Some of the Best & nicest people I've met in a long time. Everything has been explained very well and informative.  Please don't make any changes! All of you are very pleasant to be around.  I thank you very much for everything..

here

Kristal Cole

Kristal Cole Poster web I am a Dietary Manager. I work a lot of hours. I’m on my feet constantly, all day long. I have a couple of daughters.

Oh gosh, I had, like... working all day long on the concrete, coming home at night, restless leg syndrome; couldn’t sleep, always kicking. Long car rides, short car rides – I couldn’t sit still because it was just unbearable. But, now, it’s been like a total game-changer. Oh, like the heaviness, the achiness – it’s so much better now.

I actually was going to go to Kansa City to go to the ‘closest one,’ and I came home one night, tired, watching TV, and you guys had a commercial on, so I called you the next day.

From the beginning to the end, everything’s been great. You have a great staff; just very kind, willing to work with you. Your scheduling, everything, was just fantastic.

[I was] nervous at first, ‘cause you don’t know what you’re going in to and if it’s going to help. But everything was just, like, you guys put me at ease. You explained everything. Dr. Gupta, like, explained everything detail-to-detail, like, ‘the plumbing and how it works,’ and I just love that part about it. Everything was a great experience, and I’m still looking forward to getting cosmetic [treatment] from you guys, so that’s my next step.

[Now], I can go on long care rides without it bothering me. I can work a little bit longer hours without being totally exhausted and my legs aching and killing me. I go home, I’m, like, able to do things at home for a couple hours, and then sit down and relax.

I’m more jovial now; I was before, but before [my leg problems]. When you’re in a lot of pain, you’re just, like, on edge sometimes. You don’t feel good. But it’s really changed my attitude. I’m more happier now. I’m not in a lot of pain. I feel like I used to, like, ten years ago. I should have had it done ten years ago – ha, ha, ha! I thought, ‘I’m too young for this!’ But, yeah, it’s been a blessing. It’s been great.

[Dr. Gupta], he’s great. He’s so caring. He explains everything detail-to-detail, and if he says it once he’ll tell you again. He’ll just explain it, explain it, until you understand what’s going on. He’ll walk you right through it. So, he’s great.

You guys have a great staff; very great, very caring. You guys were very friendly; a very clean environment; all around great experience; very professional. I’ve told people at work, like, some of the girls have the same problems. I’m, like, ‘I guarantee you’ll be, like, happy and it will be worth it.’ So, absolutely, I would absolutely recommend you guys.

I appreciated the cards that you guys sent me, like when I lost my daughter, and stuff like that, that was very kind-hearted. I did not expect that, so, you guys are great to work with and be around. And you feel that when you come in, like, you feel like you are part of, like, the community. You are good people. I’m glad I found you guys, ha, ha, ha!

Kristal Cole

Please describe your experience with us:

Front Desk staff:
Very pleasant & helpful.
Ultrasound Technologist:
Very nice, love her!!
Provider/Doctor/Nurse Practitioner:
Very nice, you all have a great team.
Billing/Patient Account Services:
Good.
Call Center/Patient Service Center:
Good.
What made you choose us?
Commercial on T.V.
What symptoms were you experiencing?
Restless legs, cramps, tiredness.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Just pushed through with the pain – until I had enough.
What improvements have you seen in your legs?
My legs feel good! What a difference.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
You and your staff are a great team. You are all very caring, pleasant, and explain everything step by step. I'm so blessed to have found Alsara Clinic😃. Remarkable establishment.

here

Larry Matt

Larry Matt poster My name is Lawerence Matt; I go by Larry Matt. My partner and I run a restaurant here in St. Joe and we have for 32 years: The Cabbage Roll, a german restaurant. Very good, excellent food. I cook all the time and Andy helps me cook.

What were your symptoms? How did they affect your daily life?

I could hardly walk. I started with a cane, walking with a cane. Then I went to a walker, then I went to a wheel chair. I just couldn’t get around, period. And so I went to the hospital here in St. Joe, they sent us to Kansas City, then they sent us to Mayo [Clinic] in Rochester [MN]. They told me ‘The only thing you can do is go home and do physical therapy’. And I did physical therapy for like a month, which it helped a little bit, but I still couldn’t get around the way I knew I should be able to get around.

How did you hear about Alsara Vein Clinic?

So, then Bill and Sharon Luce told me about the doctor, [Dr.] Gupta, and said ‘They’ve done wonders with my legs. Why don’t you go try them?’ So I did, and this is the first place that ever did anything. It just was wonderful.

How did you feel during and after your treatment?

The first time he worked on my legs… I never could walk [before]. I had to go and use the scooters in stores and that, and after he did the first treatment, we went to Sam’s Club – I walked the whole store; went to Walmart – I walked the whole store. Of course, I was exhausted, but at least I could do it! And that was wonderful.

What was your first impression of Alsara Vein Clinic?

Out here was really the first time anybody actually said something was wrong. Nobody ever told me anything was wrong [before], and I knew something was. After the first consultation, it was just wonderful, you know, he’s so personable. He’s really a nice guy.

How did you feel during and after your treatment?

Well, during the procedure, I was skeptical to say the least. And then I said ‘Well, what are you going to do? How exactly are you going to do these veins in my legs’? And, so, he told me and, you know, I thought ‘well, that’s kinda goofy what you have to do to ‘em’ [laughs]! But it was great. I mean, he put some glue [VenaSeal™] in some of them, and put… [laughing] he had this can of stuff [Varithena®], foam stuff, and I said ‘hell, that foam stuff, I can go to Lowe’s and get a can of that stuff you spray for your house for cracks, ha ha ha!’

I had some pain, but not much. It was really, really kinda painless almost compared to some of the other stuff [other] people wanted to do, but it was fine. There wasn’t a lot that had to be done, really, for after-treatment care. I mean, I’d just… I’d come back here and they’d check me over [with ultrasound] and everything was fine. Yeah, after it was finished, we went to… and I walked the whole store – I didn’t need to use a cane, a walker, or my wheelchairs. It was really wonderful just walkin’ around, not having to… I mean, I love the scooters, though; they’re fun… but I didn’t have to use any of them, that was the best part. If I needed to, I had them all, but I didn’t have to use them.

How would you describe Dr. Gupta?

Dr. Gupta’s very professional and he knows what he’s doing. He explains everything to you; with a lot of doctors, they really don’t do that anymore. But, yeah, he’d stand there or sit there and he would explain to me what he was going to do, which I like that, and he had monitors that you could watch what he was doing. It was really, really nice.

What was your impression of the staff at Alsara Vein Clinic?

Oh, your staff is wonderful. They treat you like family. They’re really great. Kati, she’s kinda goofy, ha ha ha, but she’s good, ha ha ha! But, yeah, your staff is wonderful.

How did you feel after your treatment?

This is the only place that they’ve actually helped me, was here with Dr. Gupta at your vein clinic. I mean, nobody else really helped me do something with my legs except Dr. Gupta. I finally got answers as to why this is going on with my legs, so that was great, too.

How have the treatments changed your life?

The treatments have changed my life. I’m able to walk and do things I couldn’t do over a year ago. I can walk, I can do… I can’t dance yet, but I never could dance, so [laughs] that didn’t help much! But, ah, no, it was great.

How was your insurance coverage?

I never had a single problem with insurance coverage, not a bit. They just take care of it. Well, because I have a primary which is Medicare, and then I have my supplement, And, no, there have never been any questions with the insurance at all. So that’s wonderful, too [laughs].

Would you recommend Alsara Vein Clinic to family or friends?

Oh, yes, I’ve mentioned it to everybody that has something wrong with their legs to come out here. At least get a [free] consultation, you know. But I know they can do wonders for you.

Is there anything else you would like to share?

The best thing about Dr. Gupta is that he explains everything to you. Not like some doctors that don’t do that. And he said ‘Your veins in your legs are just like highways, where you have some that have off-ramps’ – all kinds of stuff like that – ‘and we’re going to block it off, and in this vein, we’re going to put stuff in [VenaSeal™] so that it starts coming out this vein.’ The way he explained it ‘like a highway’ you can understand what he means, and that was great that way. He explains everything to you – I like that. And he knew right away what the heck was wrong [with my legs]. Well, how come one doctor knows that, and none of these other doctors know anything about it? So, I came out here [to Alsara Vein Clinic] and been out here ever since – not going to anybody else, ha ha ha ha ha!

Leslie Kruse

Please describe your experience with us:

Front Desk staff:
Awesome. Very friendly & engaging.
Ultrasound Technologist:
Excellent.
Provider/Doctor/Nurse Practitioner:
Excellent. Very informative.
Billing/Patient Account Services:
Good.
Call Center/Patient Service Center:
Good.
What made you choose us?
A recommendation from Diann White.
What symptoms were you experiencing?
RLS [restless leg syndrome].
How were you affected by your legs previously? What couldn't you do? How has that changed now?
Not able to sleep. [After treatment, I] have had no RLS & can fall asleep easier.
What improvements have you seen in your legs?
No restlessness at all.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
Appreciated all staff members. Very kind & helpful. No long wait times. Appointments on time as scheduled. I think this is a very fine clinic & would recommend it (which I have) to anyone who would benefit from your technologies.

kruse leslie

Linda Arms

Please describe your experience with us:

Front Desk staff:
I appreciated their kindness.
Ultrasound Technologist:
Very knowledgeable.
Provider/Doctor/Nurse Practitioner:
Did a good job.
Billing/Patient Account Services:
I appreciated them dealing with my insurance.
Call Center/Patient Service Center:
Very kind.
What made you choose us?
My Dr. Kenneth Tan.
What symptoms were you experiencing?
Soreness in my leg.
How were you affected by your legs previously? What couldn't you do? How has that changed now?
A concern for blood clots. [Now I] feel better. Dr. Gupta assured me there should not be blood clots.
What improvements have you seen in your legs?
Less pain.
Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
I've not visited other vein clinics.

arms linda