Dona Russell

Please describe your experience with us:

You know we are going to give you all high marks!!

Front Desk staff:

Excellence with a smile & helpful.

Ultrasound Technologist:

Excellence with a tinge of sarcasm (which we loved!).

Provider/Doctor/Nurse Practitioner:

Excellence with funny analogies.

Billing/Patient Account Services:

Medicaid/Medicare/Tricare insurance – didn't need to do anything.

Call Center/Patient Service Center:

Very good.

What made you choose us?

LaVerna Village nurse practitioner recommendation.

What symptoms were you experiencing?

Swelling in lower legs, wound that didn't heal.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Legs had been swollen for years, couldn't walk much; skin so tight couldn't move knees or ankles. [After treatment] swelling is gone, wounds healed, able to bend knees & flex ankles – walking better.

What improvements have you seen in your legs?

Swelling gone, able to flex ankles & bend knees, sores healed.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

Eveyone at Alsara Vein Clinic put us at ease from the start & very helpful. We loved the casual professionalism and witty banter because we knew/felt deep down you really wanted to help.