My name is Rodney Dwayne Stephenson.
I own a small machine shop downtown. It’s called Metal Works Unlimited, Inc. I’ve had it for about… this would be 15 years that I’ve had my own business. I was partners for several years previous to that. And I have a wife and four great children.
I had a lot of fatigue in my legs, and the biggest symptom was leg cramps at night that would wake me up and keep me up for hours – I mean to the point to where I was almost in tears. And my late father-in-law is actually the one that gave me the tip. Now, he didn’t tell me where to go, but he gave me the tip. He said, you know, you really ought to have the varicose veins in your legs either taken out or at least looked at; at least have a scan. And when Doctor [Gupta] did the scan, he said ‘yeah, you’ve got a lot of blockage’.
And it’s unbelievable the difference [after treatment]. I haven’t had a cramp since they were removed; not one. And I have so much strength and energy in my legs. I always worked out, but now, it’s like I have the energy to go along with the enthusiasm.
Actually, one of your technicians, Kati Ussary, is the one that set it all up for me. And everything that she did, and your staff and doctor – top notch, five stars.
My consult: I loved the way that they explained it in detail. And sometimes, Doctor [Gupta] would say things that – like I’d have a confused look – and then he’d have a simile that would go with it, like compare it to a river, or blockage in a river, you know, things that would make it simpler for me to understand. And he thoroughly went through the process, step-by-step. And it played out exactly the way that he said.
During [the procedure], I was scared, you know, because I don’t like some of the things that go along with the procedure. But after, it’s like nothing whatsoever. And they always had things that you did after the procedure on each legs, and I just followed those [instructions] to a tee. I had zero problems.
Actually, it really… there’s a little bit of pain, but the anxiety was probably ‘cause I’m scared to death of needles. And as long as… but the way they handled me, they put cold wash rags on my head, and they just… they handled me perfectly.
Oh, everyone looks at my legs. I mean, my legs are beautiful, and the energy, and no legs cramps. If I have to put one… if you put me down to just one thing that benefitted: the legs cramps and being able to sleep at night.
There’s not a lot of things that I couldn’t do [before treatment], it was just that I couldn’t do ‘em as long or to the extent that I wanted to, like, I couldn’t walk a long distance. Now, I can walk for miles. It’d never affect me at all. And sleeping: ha, I’m able to sleep all the way through the night. Anybody that has paused sleeping, where you wake up and try to go back to sleep because of leg cramps or fatigue in your legs, it’s awful. And it has made me to where I can sleep all night. I don’t have to get up in the middle of the night with late cramps, try to stretch my legs out, and roll on the floor, and all the things that went with it.
How professional he was and how he explained the detailed procedures in – I’m gonna say laymen terms – to where you can understand ‘em. Ah, it’s hard to describe how genuinely simply he made it sound. There was a step-by-step procedure, like, you do one leg, and not all of it, you know, ‘cause [when] you get around the ankle areas and stuff, there’s bone, so they have to do a little different procedure. He explained everything and explained all the [ultrasound] scans – pre and post – that was just excellent. I mean, I’ve never had a doctor that explained things in a way that you could understand it. So, I tip my hat. I still can’t pronounce his name, that’s why I keep saying “doctor”.
It probably gets overused – awesome, five star – but, all the way from the office manager down to the people that clean the floor, it’s totally awesome. It’s very clean, and everything is explained to you. The processes, they’re all explained in detail where you can understand. They’re great. I would recommend… in fact, I recommended my mom. She turned 76 this year. But she has so much pain while she’s walking. And [Alsara] did the scan – she needs it. She just got scared. And I think that maybe after a little bit of time she’ll come back to it.
But, yes, I highly recommend it to anybody that’s having leg cramps, fatigue. At least have the scan to see if it’s necessary, and if it’s not necessary, then you’re not out anything. But, yes, I would highly recommend it to anybody that was experiencing things like I was.
Doctor Gupta is a unique individual. He has that unique mix of sternest and then he has that comical side that I’m sure a lot of people don’t see. It kind of breaks up the monotony of the procedures. There were several times that I was starting to experience some anxiety, and Doctor Gupta calmed me down, or like, before he would insert a needle he’d say “Like a little bee sting”. You know, he made things genuinely low-key; it took all my anxiety away. By the time he was all done, we were laughing and telling jokes!
It’s a very well-run business and I just loved everything about it. And the way that I was treated, the way they handle their billing, everything is top notch. The way they call you, email you, text you, work around whatever communications [regarding] the time of your procedure, to the end of it, to post [treatment] – everything –they do a great job of all of it.
Well, you know, I run my own business, and when somebody tells you ‘thank you’ and gives you high praise, it leaves you with a good feeling, and it speaks a lot of the reputation of this company [Alsara Vein Clinic].