Please describe your experience with us:
- Front Desk staff:
- So friendly.
- Ultrasound Technologist:
- Very professional and helpful.
- Provider/Doctor/Nurse Practitioner:
- I wish there were more doctors like Dr. Sam.
- Billing/Patient Account Services:
- Very nice.
- Call Center/Patient Service Center:
- Very pleasing.
- What made you choose us?
- I saw a pamphlet at Covenant Health Spa.
- What symptoms were you experiencing?
- Bad heavy tired legs. Wanted to sit on the couch all the time.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- No sleep without pain pills. Restless leg syndrome (no more problems on the right treated leg)
- What improvements have you seen in your legs?
- I have so much energy now from one leg treatment. No [cramps] on the right leg.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- I am 73 years old and I did not know such treatment exists. But I trust Dr. Gupta and his staff for the rest of the treatments. I feel so much better about life. Of course, then there is healing and such. But the whole experience is so nice that I soon forgot how much pain I went thru in my life with my legs. I could just cry for happiness.
I came into the Alsara Clinic because I had spider veins and they were really driving me crazy. And I really have a lot of pain behind the leg where those spider veins were, so I just kinda lived with fears. I never wore shorts or anything like that because they really looked bad.
Earlier, when we would take long car rides to go see the kids, my leg and feet would swell. [My leg] got really heavy. Just to get out of the car, I’d have to lift my leg just to put it out there and stand up and get my leg [working]. It was miserable and I hated to go for long car rides.
One day my husband found this flyer in the mail and so, made the call, came in, and the staff was amazing! Dr. Gupta was so good about explaining everything, I just couldn’t have asked for a better experience.
As far as the treatments go, I really thought at first they were going to be kinda painful. They weren’t bad at all, especially the spider veins – it’s a real quick little treatment, just a little sting like a mosquito bite. It just wasn’t bad at all. And the recovery time is so minimal. You can go right back to work. It’s no big deal. Anybody can do it.
Recently, since I’ve had the laser done, we went for a long car ride and I didn’t have any problems. No swelling, no having to lift my leg to get out of the car, I just immediately got out, and I realized 'wow'. So it’s been amazing. I completely can tell the difference.
I highly recommend it. If you have any problems with your legs: if they’re hurting, if they’re heavy, if you just don’t like how they are looking, [the treatment is] really not that bad. It’s worth it, it really is. Don’t put it off.
I would much rather be pain-free and have the energy in my legs to run around and catch those five grandkids! I just highly recommend it.
Please describe your experience with us:
- Front Desk staff:
- All very friendly, kind, professional.
- Ultrasound Technologist:
- All very friendly, kind, professional.
- Provider/Doctor/Nurse Practitioner:
- All very friendly, kind, professional.
- Billing/Patient Account Services:
- All very friendly, kind, professional.
- Call Center/Patient Service Center:
- All very friendly, kind, professional.
- What made you choose us?
- My husband had met Dr. Gupta through a real estate appointment & recommended him to me.
- What symptoms were you experiencing?
- Extreme itching of the skin on the lower right leg, ankle swelling. No pain, but the itching was intense for months.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- I was never prevented from normal activities. The itching did interfere with my sleep, however.
- What improvements have you seen in your legs?
- Swelling eliminated. Itching ceased. Skin affected has cleared up – no inflammation..
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- Appointments were promptly kept on time. The staff is courteous & professional. Kati's the best. Dr. Gupta always clearly explained my condition, office treatments & home care expectations. No changes [needed].
Please describe your experience with us:
- Front Desk staff:
- Very friendly - always called me by name.
- Ultrasound Technologist:
- Made me feel at ease and comfortable.
- Provider/Doctor/Nurse Practitioner:
- Explained procedure in terms I could understand.
- What made you choose us?
- Referred by my primary doctor Mike Stroud.
- What symptoms were you experiencing?
- Pain in the left leg.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- Had bad discoloration. The pain woke me up at night. [Now] sleep comfortably at night.
- What improvements have you seen in your legs?
- Discoloration gradually going away, also pain.
Please describe your experience with us:
- Front Desk staff:
- Very friendly and helpful.
- Ultrasound Technologist:
- Very thorough.
- Provider/Doctor/Nurse Practitioner:
- Friendly, thorough, great at explaining things.
- Billing/Patient Account Services:
- Wonderful.
- Call Center/Patient Service Center:
- Very polite and understanding.
- What made you choose us?
- I was looking for a vein clinic and saw Dr. Gupta's name associated with Alsara & so decided to come here.
- What symptoms were you experiencing?
- Cramping and muscle spasms in the left leg. Some very painful, some just annoying.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- Disturbed sleep every night. Had to get up to walk off the large upper leg cramps & sometimes the cramps in my calf several times a night. Haven't had one that painful since [treatment].
- What improvements have you seen in your legs?
- Less cramping - none that prevent sleep.
Please describe your experience with us:
- Front Desk staff:
- Amazing.😃
- Ultrasound Technologist:
- Amazing.😃
- Provider/Doctor/Nurse Practitioner:
- Amazing.😃
- Billing/Patient Account Services:
- Amazing.😃
- Call Center/Patient Service Center:
- Amazing.😃
- What made you choose us?
- My daughter Danielle Jagels recommended you.
- What symptoms were you experiencing?
- Restless legs, cramping, no sleep.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- I couldn't sit and watch TV for very long before I would need to stand up and either walk off the restlessness or a cramp. I could not get a good night's sleep even with medication. Now – I'm sleeping like a baby. No restlessness or cramping.
- What improvements have you seen in your legs?
- Not as heavy or tired. Restlessness is gone. No cramping. Able to sleep.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- The staff was very much appreciated because any question I had, they were able to answer, from Billing to Scheduling to the problems I was having with my legs. I really appreciated the fact when Dr. Gupta called me himself to discuss one of my concerns, instead of me driving for an hour & a half to get the answer needed. Differences between this clinic from others is the helpfulness and kindness. The #1 thing I appreciated most of all, was when my brother passed away and you were so thoughtful and sent flowers to me. That will always be cherished..
Please describe your experience with us:
- Front Desk staff:
- Always greeted with a smile.
- Ultrasound Technologist:
- Nice, truly caring & great sense of humor.
- Provider/Doctor/Nurse Practitioner:
- Great to explain & expressed concern. Good listener.
- What made you choose us?
- Working in St Joe & found the clinic online.
- What symptoms were you experiencing?
- Tired legs, aching feet, cramps nearly every night.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- Could not work all day on my feet, yard work, or mowing was hard on me that night. Lost sleep due to cramps in legs & feet.
- What improvements have you seen in your legs?
- I was able to shop all day on Saturday before Christmas with no leg or foot aches! Cramps have completely stopped.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- The entire experience was great. Everyone was focused on my experience and issues. They made themselves available for an unscheduled stop to give me peace of mind. Amazing clinic with kind & skilled staff. Thank you!
Please describe your experience with us:
- Front Desk staff:
- Absolutely professional staff. Great experience.
- Ultrasound Technologist:
- Friendly - knowledgeable.
- Provider/Doctor/Nurse Practitioner:
- Caring professional - explains everything to you. Friendly.
- Billing/Patient Account Services:
- Friendly - understanding - knowledgeable.
- Call Center/Patient Service Center:
- Friendly - professional.
- What made you choose us?
- Ad on TV.
- What symptoms were you experiencing?
- Leg pain - Varicose veins.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- Pain was bad - hurt to stand or walk sometimes. [Now] I don't experience the pain of standing or walking.
- What improvements have you seen in your legs?
- Not much pain.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- Everyone is so friendly & professional & caring. Happy experience. Some clinics aren't very friendly. Honestly, I don't know what else you could do better. Thank you for my great experience. Dr. Gupta is a great doctor. He & his staff are the best.
Please describe your experience with us:
- Front Desk staff:
- Friendly, greeted with a smile, always cheerful.
- Ultrasound Technologist:
- Puts you at ease, friendly. and professional.
- Provider/Doctor/Nurse Practitioner:
- Always greets you, professional, explains procedures, kind.
- Call Center/Patient Service Center:
- Friendly and precise with information.
- What made you choose us?
- Referred by Practitioner at Fairfax Medical Clinic, Fairfax, MO.
- What symptoms were you experiencing?
- I had pain in legs, weakness, trouble getting up and walking. Stairs were very difficult. Heaviness in legs more than usual.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- Mostly stairs and getting up and walking. I was limping and slow walking. Now, I'm getting back leg strength, walking normally, and taking the stairs without any difficulty.
- What improvements have you seen in your legs?
- Pain-free, stronger. legs. I had a lot of presure around the tops of my compression hose before. {Now} that is gone. I feel great.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- I was very impressed by the organized staff and professionalism! Appointments are always on time, no sitting for 20-30 minutes waiting. My expectations were less than what I experienced. You are all the best, your clinic is top-notch! I'm very pleased with my expereince at Alsara Clinic. I recommend anyone who has leg problems to visit Dr. Sam Gupta and staff. You don't have to live with poor veins. There was very minimal to no pain involved with my treatments. It was so worth the time. Thank you!!
Please describe your experience with us:
- Front Desk staff:
- Very pleasant and helpful.
- Ultrasound Technologist:
- Very nice and gives helpful information.
- Provider/Doctor/Nurse Practitioner:
- Always friendly, explains everything well.
- Billing/Patient Account Services:
- Handles things well.
- What made you choose us?
- Friend recommended.
- What symptoms were you experiencing?
- Restless leg syndrome, edema, occasional leg cramps.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- Unable to sleep at times. Getting better [now].
- What improvements have you seen in your legs?
- RLS improved. Will see if gone after treatment. No cramps so far.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- No one seems rushed to get us taken care of and on our way. Allowed me to watch the procedure when possible. Procedure done with the least pain possible. I would like a mirror above so can watch the procedure. Everyone has been great and done their job well. I'm glad we chose Alsara.
Please describe your experience with us:
- Front Desk staff:
- They are very helpful and kind.
- Ultrasound Technologist:
- They share their knowledge and are nice.
- Provider/Doctor/Nurse Practitioner:
- I love everyone in the office.
- Billing/Patient Account Services:
- Very helpful, very kind.
- Call Center/Patient Service Center:
- I can't say enough good things about the staff at Alsara Vein Clinic.
- What made you choose us?
- My doctor suggested I go to a vein doctor. I have made a wonderful choice at Alsara.
- What symptoms were you experiencing?
- Swelling in ankles.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- The swelling is gone now and my ankles do not swell anymore. No more pain.
- What improvements have you seen in your legs?
- I have no swelling or pain in my legs.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- Dr. Sam explains everything he is doing. He is a great doctor and I would go to no one but him. He is kind and explains every move he makes. He takes the fear out of me and I trust him completely.
I was at the doctor’s office and I’d seen something about “veins,” and you’re like ‘Really? Veins can have a… ?” You know, you just don’t think that there’s an issue. And the more I read, then I asked my doctor, and she sent me here to you guys [Alsara Vein Clinic].
[It was] a relief, a sigh of relief. In fact, I think I even cried when [Dr. Gupta] was actually talking to me, because, it’s like, here’s a doctor that is literally talking to you. And he didn’t speak jargon. He laid it on the line. He spoke in a way that I could understand. And it was just like, to hear somebody give you an answer that they may be able to help you, was just like… I think… I know I cried. I know I cried because – oh my gosh – there’s somebody talking to me; not at me but talking to me.
The treatments were technically painless. I didn’t have any issues with pain or discomfort. I liked the way that he walked me through it, what he was going to do, how he did it. Love his helper, Kati. And they explained everything. And they even said if you want to watch, you can watch, which I did. It was just fascinating to see. Oh my gosh, I didn’t know that this was this, and that was that. He let me ask questions. Yeah, most places don’t let you ask questions.
I haven’t flown for a long time. I really haven’t done anything out of the ordinary for a long time because it was just… walking through an airport, ah, it was just the heaviness of the legs… sitting in a car didn’t work very well. As I said, unless you’ve been through it, just… you feel heaviness in your body, and you don’t really know why. And it’s like a constant discomfort, and [in] a plane; even more so. I mean, you never would have dreamed that that was an issue.
It is a godsend. It has been a godsend. I mean, when you look back to where I was a year ago or so to where I am present day, there had to have been a difference that was made that most people don’t think about. So it’s like, haaaaah [exhales]. Oh my gosh, I did this, I did that. I’m moving. I’m standing a little bit longer. So, shy of a miracle.
Please describe your experience with us:
- Front Desk staff:
- Very friendly and very helpful.
- Ultrasound Technologist:
- Very friendly, funny and made you feel comfortable.
- Provider/Doctor/Nurse Practitioner:
- Very kind and informative.
- Billing/Patient Account Services:
- Can't complain at all, answered every question.
- Call Center/Patient Service Center:
- Very helpful.
- What made you choose us?
- Research, and listening to other people who had issues.
- What symptoms were you experiencing?
- Heaviness, tired, kind of weak.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- They seem to go with the flow, not an effort like it was before...
- What improvements have you seen in your legs?
- Muscle tone, the ability to walk effortlessly.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- I definitely appreciate that someone could relate to the issues I have, knowing that something could help me... and mainly the Doctor took his time to explain things to me and also willing to listen to any question I had to ask... Thank you All!
Please describe your experience with us:
- Front Desk staff:
- Very professional and courteous.
- Ultrasound Technologist:
- Fantastic!!
- Provider/Doctor/Nurse Practitioner:
- Excellent! Nice job!
- What made you choose us?
- Referral from Beth Booker.
- What symptoms were you experiencing?
- Swollen legs, numbness, pain.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- Flexibility [in legs] was poor. Pain and that I couldn't do normal exercises. Now feel that I have much better flexibility and movement.
- What improvements have you seen in your legs?
- Less swelling.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- Very personable staff from Doctor through everyone else. Felt very comfortable with the work done here. In spite of apprehension about the procedure, everything was explained so well that it went very smoothly, although my wife didn't fall for my exaggerated limp!
Please describe your experience with us:
- Front Desk staff:
- Welcoming, reassuring, professional.
- Ultrasound Technologist:
- Kind, reassuring, helpful, professional.
- Provider/Doctor/Nurse Practitioner:
- All the above & more!
- What made you choose us?
- Word of mouth: all good.
- What symptoms were you experiencing?
- Heavy legs, lack of feeling, spasms, etc., discomfort.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- My balance has improved, no spasms. I can walk farther!
- What improvements have you seen in your legs?
- No “restless legs” spasms. My balance is better. My feet have feeling; my hands are steady.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- My initial fears were replaced/dispelled after meeting this totally professional and equally kind & encouraging staff. From the genuinely welcoming lady at the front desk, and each new person continued to make me/help me relax & even be excited about the future! My future health! I have only positive words & thoughts about my experience at Alsara!
Please describe your experience with us:
- Front Desk staff:
- Exellent / very friendly & enjoyable.
- Ultrasound Technologist:
- Greatest ever!!
- Provider/Doctor/Nurse Practitioner:
- Very nice & informative.
- What made you choose us?
- My doctor suggested you.
- What symptoms were you experiencing?
- Painful vein in the right leg. Swollen & horrible to look at.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- I've never stopped doing anything different.
- What improvements have you seen in your legs?
- My leg looks & feels 100% Better.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- I appreciate everything your staff has done for me. Some of the Best & nicest people I've met in a long time. Everything has been explained very well and informative. Please don't make any changes! All of you are very pleasant to be around. I thank you very much for everything..
Please describe your experience with us:
- Front Desk staff:
- Very pleasant & helpful.
- Ultrasound Technologist:
- Very nice, love her!!
- Provider/Doctor/Nurse Practitioner:
- Very nice, you all have a great team.
- Billing/Patient Account Services:
- Good.
- Call Center/Patient Service Center:
- Good.
- What made you choose us?
- Commercial on T.V.
- What symptoms were you experiencing?
- Restless legs, cramps, tiredness.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- Just pushed through with the pain – until I had enough.
- What improvements have you seen in your legs?
- My legs feel good! What a difference.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- You and your staff are a great team. You are all very caring, pleasant, and explain everything step by step. I'm so blessed to have found Alsara Clinic😃. Remarkable establishment.
Please describe your experience with us:
- Front Desk staff:
- Awesome. Very friendly & engaging.
- Ultrasound Technologist:
- Excellent.
- Provider/Doctor/Nurse Practitioner:
- Excellent. Very informative.
- Billing/Patient Account Services:
- Good.
- Call Center/Patient Service Center:
- Good.
- What made you choose us?
- A recommendation from Diann White.
- What symptoms were you experiencing?
- RLS [restless leg syndrome].
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- Not able to sleep. [After treatment, I] have had no RLS & can fall asleep easier.
- What improvements have you seen in your legs?
- No restlessness at all.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- Appreciated all staff members. Very kind & helpful. No long wait times. Appointments on time as scheduled. I think this is a very fine clinic & would recommend it (which I have) to anyone who would benefit from your technologies.
Please describe your experience with us:
- Front Desk staff:
- I appreciated their kindness.
- Ultrasound Technologist:
- Very knowledgeable.
- Provider/Doctor/Nurse Practitioner:
- Did a good job.
- Billing/Patient Account Services:
- I appreciated them dealing with my insurance.
- Call Center/Patient Service Center:
- Very kind.
- What made you choose us?
- My Dr. Kenneth Tan.
- What symptoms were you experiencing?
- Soreness in my leg.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- A concern for blood clots. [Now I] feel better. Dr. Gupta assured me there should not be blood clots.
- What improvements have you seen in your legs?
- Less pain.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- I've not visited other vein clinics.
