Please describe your experience with us:

Front Desk staff:

Very good.

Ultrasound Technologist:

Very good.

Provider/Doctor/Nurse Practitioner:

Very good.

Call Center/Patient Service Center:

Good.

What made you choose us?

Doctor referral.

What symptoms were you experiencing?

Restless legs, feeling of tightness in feet, feeling of figure-8 problems ankle & foot.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Pain, numbness, tight feeling. Kept to normal routine only by wearing support stockings occasionally.

What improvements have you seen in your legs?

Less restless legs.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I appreciated the friendly staff. Everyone always had a smile. [I] don't think things could be much better. No changes needed.

Please describe your experience with us:

Front Desk staff:

Excellent! The girls are very kind.

Ultrasound Technologist:

Wonderful.

Provider/Doctor/Nurse Practitioner:

Great, nice, and excellent workers.

Billing/Patient Account Services:

Great job.

Call Center/Patient Service Center:

Great job.

What made you choose us?

I had pain in my legs and my doctor, Doctor Rivas, referred me to this clinic.

What symptoms were you experiencing?

Pain in my legs, swelling, bulging veins, and headache.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

I had problems [walking] and when I [would] stand up, [I} got pain and swelling. Now, I don't have any pain, and I don't have any bulging veins.

What improvements have you seen in your legs?

It changed a lot, and I don't feel any pain and I can walk well.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I appreciate all you do for me. Thanks for helping me. All looks good. And your service is wonderful. Nice people; your kind[ness] makes me feel like in a family. All of you do excellent work.

Please describe your experience with us:

Front Desk staff:

Friendly.

Ultrasound Technologist:

Knowledgeable & friendly.

Provider/Doctor/Nurse Practitioner:

Answered my questions.

What made you choose us?

I went to an event ["Vein Education Session"] in Chillicothe where Alsara representatives were present.

What symptoms were you experiencing?

Restless legs.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Had trouble standing for long periods of time. I can stand longer now.

What improvements have you seen in your legs?

Less restless leg.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

Thanks for using your expert knowledge to treat my veins.

Click to Play Video

Well, I’ve been having a lot of problems with my leg. I had a big vein taken out of my ankle years ago. Then I got all the pain and I thought ‘I need to do something’ because I couldn’t stand that pain. A girl who lives by me brought me the paper with the doctor’s name [Dr. Gupta] in there and his picture. So I came out one morning – it was on a Monday – and I told him what I wanted. I was so shocked whenever they said ‘When do you want to have this done?’ and I said ‘Whenever’ and she said ‘How about in the morning?’ and I was back in here the next day. Seemed like it didn’t take very long for him to even do it. [During the procedure] I even sat and talked to him [Dr. Gupta]. I really did appreciate having it done.

It’s been four months or a little better now, and I feel great right now. Really, really glad. I just needed to get that fixed so I could get out and walk and get some exercise. Just couldn’t do that before. So, I hope that I can lose about thirty pounds, and then I’d be a happy camper.

[Dr. Gupta] is a really nice man to have for a doctor; very nice and polite, and so was the nurse. I like everybody here. I really do. And I really appreciated them [Alsara Clinic] coming to St. Joe. Very nice people.

If you have to have anything done, you really need to make an appointment and talk to everyone and just get your feel for what you would be going through; and it’s really not that bad. I enjoyed laying there and talking to him. I’ll be back to see them probably for my other one [leg]!

Please describe your experience with us:

Front Desk staff:

Excellent. Everyone works so well for the benefit of the patient.

Ultrasound Technologist:

Excellent Everyone works so well for the benefit of the patient.

Provider/Doctor/Nurse Practitioner:

Excellent Everyone works so well for the benefit of the patient.

Billing/Patient Account Services:

Excellent Everyone works so well for the benefit of the patient.

Call Center/Patient Service Center:

Excellent Everyone works so well for the benefit of the patient.

What made you choose us?

Recommended by my primary health nurse practitioner, Beth Booker.

What symptoms were you experiencing?

Pain in my left leg and swelling in the leg.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

The vein problems were originally masked with the polio syndrome problems. Dr. Gupta found the vein problems and the pain stopped. I truly appreciate the careful care of me.

What improvements have you seen in your legs?

No pain!!! No swelling!!!

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I deeply appreciate the staff coming in twice during the pandemic shut down to handle my problems. After the procedures when I had no pain, I knew things had worked. Everyone was gracious. I could not have asked for a more competent, caring team. Thank you!

Click to Play Video

I am a grandma. Adeline is my littlest granddaughter. She’s 16 months old. And I have three other grandchildren – all girls.

I decided to come to Alsara [Vein Clinic] because I was experiencing pain in my left leg. And I was experiencing swelling [edema] around my ankles and in my legs.

My daily activities included a lot of walking and running after the grandbaby. And in the evening time, I would get very tired with my legs. And when I sat down to raise them up, then they would hurt, and I’d have to switch them back all the time, back and forth. So, I knew that that wasn’t a normal thing.

I thought the clinic was extremely clean, efficient. All questions were answered. Everyone was very friendly. It was just a pleasant experience. The other thing that I noticed was that I got a lot of information. And my sister-in-law came with me the first time that I got the first leg done, and she had been through the same process with a Kansas City doctor. But she got information coming with me that she didn’t have with her own doctor. And then, last Wednesday, I spoke to a church friend, and she was having something done here in town – similar – and then Saturday I asked her how she was feeling, and she said she was having a little pain in on leg. And I said ‘did they tell you about ice?’ She said ‘no’. And I said, well, ‘go ahead and use ice’. So, just a lot of information is given for care, for aftercare, that I don’t think some of the other doctors give their patients.

I’m very happy that I had it done. I’m glad that I decided to take care of what needed to be taken care of. And I’m happy that it’s resolved.

It has changed my life in the fact that I’m able to run around more after Adeline, and stay on my feet, not experience the discomfort of the evening time when I put my legs up to finally rest.

I would advise anyone that was having leg discomfort or pain in their legs to seek treatment and get an idea as to what could be going on, what the problem is, and then follow through with it, because it’s not painful, it doesn’t hurt, and everything’s resolved in just a short amount of time.

Please describe your experience with us:

Front Desk staff:

Amanda was very helpful & pleasant. All the front staff was!

Ultrasound Technologist:

Kati is wonderful. She put me at ease. Very friendly.

Provider/Doctor/Nurse Practitioner:

Dr. Gupta is wonderful. I trust his knowledge & ability.

What made you choose us?

The information clinic that I attended one Saturday answered most of my questions. I appreciated the time they gave us.

What symptoms were you experiencing?

Swelling in the ankles, discoloration at the back of the left leg. Pain at that area. Legs hurting when elevated. I had to move them to get them comfortable.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Legs hurt when I elevated them at night. But now they don't. Swelling has gone down.

What improvements have you seen in your legs?

Swelling in the ankles has gone down.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I appreciated the whole experience. I brought my sister-in-law because she wanted to help me. She has been through the same thing at a KC facility. She said Dr. Gupta & the staff were much more informative than her team in K.C. She learned a lot just being with me. I also noticed from the first visit that the Alsara Vein Clinic is so clean and welcoming. I appreciate all of you!

Click to Play Video

I came to the Alsara Clinic a couple of months ago, I was having some pain in my legs, some heaviness, just really not feeling good about even how my leg looked. I had a great recommendation from a friend of mine and decided to actually fly up from Texas to see Dr. Gupta and his staff. Walking in it definitely was very warm and welcoming. It was very state-of-the-art, felt very welcomed here, felt really like I could tell them anything.

[Varicose and spider veins] was something I had dealt with for years. My mother actually had varicose veins and I really didn’t understand that that was a hereditary issue. So he [Dr. Gupta] really helped me realize, I can do something about this, and really feel like I can work out and walk and feel good afterward instead of, just laying on the couch for the rest of the evening because my leg didn’t feel good.

[The treatment] was painless. They sat and chatted with me through it. I didn’t even know it had really started because I was laying on the bed, and then it was over. I was able to get back up and go about my day for the rest of the day. So hardly any recovery time. It was great.

It really has impacted my life. My husband and I travel quite a bit, I walk six to eight miles-a-day, I hit the gym almost every day, and now I feel like I can do that without any pain. I have to admit, too, varicose veins on my left leg, they were unsightly, and I wear a lot of shorts. I live in Texas and we wear a lot of swimsuits and we travel, so just knowing I have confidence that I can feel my best and look my best, and I have to thank Dr. Gupta and his staff for that.

I would definitely recommend Dr. Gupta; but not only him, really his staff. From the time you walk in – the front desk receptionist, the office manager, techs, the nurses, Dr. Gupta – they all make you feel very welcome. I really appreciated them and can tell that they really enjoy their job, and I think that that’s perfect to have that sort of passion for your job, and that comes across with the staff and Dr. Gupta.

If you are having some issues, get it taken care of, or at least come in. I know that Dr. Gupta does have free consultations, and so it’s an hour out of your day, it will make your life feel so much better when you get something taken care of in your legs: your varicose veins or your spider veins. It really has improved my life quite a bit.

Click to Play Video

My name is Peggy Brumfield. I work as a Speech Pathologist – in a nursing home right now. I started out working in schools and I worked there for, I think, 18 years. And then I was getting kind of… wanting something else, and got the idea to go into the nursing home situation and I really enjoy it a lot. I’m a mother, a grandmother, and a great grandmother now. And I enjoy my family a lot. I’m very busy with my family, and work, and church activities, and all of those kind of things.

What were your symptoms? How did they affect your daily life?

I have had symptoms of vein problems for a very long time. But I also have fibromyalgia, and I attributed most of my problems to the fibromyalgia because I have different issues with pain. And, so, my legs were often… they hurt quite a bit. Any pressure on them was uncomfortable. And, even like, I quit wearing hose a long time ago. I just wore pants to cover up my legs and not have to go through the discomfort of putting on pantyhose.

I was having terrible cramps in the tops of my legs, and it would wake me up at night. And I’m not having those anymore. I had a lot of edema, and I don’t have as much problem with that anymore. It’s helped that a lot. Also, I had a lot sensitivity in my legs; um, the pressure; the pain of that, so, it’s been… and the tiredness in my legs, just feeling heavy and tired, and difficult to walk and move around. Those were the kind of things that I was dealing with as far as pain.

I also had… as far as symptoms, I had cellulitis often, and that was really bad. I ended up having to go to the doctor and get some antibiotics to take care of it. It made my legs uncomfortable and discolored. As I said, I attributed most of these things to my fibromyalgia, or to whatever. I also had concerns about my legs because my father had a lot of problems with his legs. He retired early from the Post Office because he couldn’t be on his feet all the time. And his were so bad that, at one point, he had terrible sores and had to be in a special hospital for wound care. And, so, I always kind of had a concern, you know: ‘could that happen to me later?’, but I didn’t know what to do about it.

How did you hear about Alsara Vein Clinic?

The reason that I came to Alsara, originally, was that my daughter had been to the doctor. She had some veins that were uncomfortable and did not look well. They were kind of bulging and stuff. And her Nurse Practitioner recommended that she come to Alsara. I came along with her to give her moral support. And, so, we actually went into the room together, and the doctor started talking to her about the treatment, about… just all of the general information about everything. And as he was presenting the information and we were looking at materials, I thought ‘oh my gosh, this is what I need! I should probably have this even more than she should, especially at this point in my life’. And, so, we went ahead and brought that up, and he said ‘Yes, let’s check it out’. And, so, he did, and it was the best thing, I mean, I had no idea about coming to the vein clinic. It’s been very helpful for me. I am thankful that I had the treatments. My legs feel so much better now. And, I haven’t had cellulitis in quite some time. I hope that’s in the past now. I hope that’s not going to happen to me. The cellulitis; I had never really known what to do about that beyond… well, I also have diabetes, and, so, I had attributed some of my problems to the diabetes, and to the fibromyalgia, and maybe even to my weight, or, you know, whatever. I had no idea that cellulitis was making things even worse, and, so, that was a wonderful side effect of all of this, because I didn’t realize I didn’t have to have cellulitis and have those problems. As a matter of fact, we were here, she had had her consultation, they’d done the scan on her and everything, and when they were out of the room, my daughter looked at me and said ‘I think you need this,’ and I said ‘I’m afraid I do, too’.

And, I was a little apprehensive, ‘cause I just didn’t know… like I said, I’m very sensitive: anything to do with my legs really hurt, and I didn’t know how it was going to be for them to work on my legs to make them better. But they suggested, you know, ‘You’re here. Do you want to go ahead and check it out?’ And I said ‘yes, let’s do it’.

How did you feel during and after your treatment?

They did the scan that day, and explained to me what they saw and how it could be helped with the treatments. And, so, we set up appointments, coming up. I came. They treated both legs, so I came different times; came for one leg, and then for the other. Once again, they told me they were going to put on a stocking, and I was like ‘Oh no!’. Ha ha! ‘Kati’s going to put a stocking on my leg’ and I can’t say I was very excited about that either, ha ha! But, in the long run, yes, it was a very good thing!

They did a wonderful job of explanations. It was interesting for me because they have the screen that you can see, and you can see what they’re seeing on their [ultrasonic] doppler or whatever you call their screen. And, so, it was a little uncomfortable for me but it wasn’t terrible, it wasn’t really bad. Like I said, I was just so sensitive. I don’t know if other people… my daughter didn’t seem to be bothered by it much at all. And, so, they did the scans and showed me what was going on. And then, when we came back and they did the treatment, it was very interesting. And it’s very interesting when the doctor explains it to you, and he tells you ‘well, you can see this on here’. And, his descriptions… I just can’t say enough about his descriptions, and his analogies of what everything is like ‘leaky pipes in the walls’. Ha ha, I really like that, ha ha!

Right after those treatments on my legs, the first ones, it was a little uncomfortable. I had to wear those [compression] stockings, and I think I hated messing with the stockings on my legs more than I did anything else. My legs were not very uncomfortable at all as far as what treatment they had done. And that was just for a few days, and then the leg would get better, and then I came for the other one. And, now, I’ve recently came and had other treatments done, and those have been… nothing; it was no big deal at all. And, I have taken to wearing some compression stockings all the time. That’s one of the things the doctor pointed out to me, and that’s been very helpful. And, so, I wear those all the time, and that’s good. And I believe that it has really saved me from what could have been a really bad series of conditions with my legs.

As I mentioned before, I work in a nursing home, and I see patients there that are in some pretty bad conditions with their legs, and I think, you know, if they could have known or they could have had treatment, they might not end up with those kind of problems, too… it’s really hard.

What are you able to do after treatment that you couldn’t do before?

Things that I can do now that I couldn’t do before is, for one thing, just being more comfortable in my life, day-to-day. I am able to walk. In my work, I spend periods of time sitting and then getting up and walking, you know, going up and down the halls and that kind of stuff, and I used to think that that was some exercise – I suppose it is a little bit, but not like ‘exercise’ exercise. But, um, I am able to walk more easily now and more comfortably. And, I can rest better at night because my legs don’t hurt. They used to often throb and feel just enough discomfort that it would disturb me, especially as I was trying to go off to sleep. Sometimes they would disturb me through the night; I would be uncomfortable. So, I could say that I’m able to do my day-to-day things better now, and also to rest better than I did before.

How would you describe Dr. Gupta?

I like Dr. Gupta because he’s very gentle. He seems like a very gentle, caring person. And I like the way that he makes you comfortable by explaining what’s going on, by telling you what to expect, and by telling you what to do next, and, you know, just… I don’t know, he’s just a very comfortable, very genuine, very caring doctor. And, I just remembered that he said ‘I decided that I wanted to help people so that they could treated and be taken care of, and not have to have these conditions later’. And, so, that’s why he specialized, I guess, in taking care of vein treatment. And I think that was a blessing. He was really led to do that. Because I believe it is going to make a difference instead of causing me to end up in those serious conditions. I really enjoy Dr. Gupta’s descriptions. He is just… he does a great job of explaining what’s going on and whit’s going on. It’s just very, very comfortable with him.

What is your impression of the staff at Alsara Vein Clinic?

And, Kati, working with him is great. She makes me feel comfortable when she’s there doing, you know, the prepping, and talking to me, and checking out everything. So, the staff has always been really good to me. I really enjoy that. I really like the staff here. From the people that you talk to when you call in on the phone, they’re very helpful. Everyone took good care of checking out the insurance things for me.

How was your insurance coverage?

Unfortunately, my insurance said at the beginning that they would pay for it, however, I had an insurance with a large deductible, and so I ended up paying quite a bit of money at the beginning. But, you know, even at the time, I didn’t doubt that I should go ahead and do that because it seemed like it was what I was going to need. And, so, that wasn’t as painless as it could have been. But that was not anything to do with the staff – that was about my insurance. And, so, I was glad for their help to check out the insurance and what they were going to pay, and then they explained to me what it was going to be, and I was able to take care of that.

What was your impression of the staff at Alsara Vein Clinic?

Kati is wonderful. She’s called me in-between times to check up on me. And, she’s always just so friendly just easy to talk to. And, it’s great to also know that when I come here, I feel like everybody’s, like, ‘Oh, yes, there’s Peggy. Yes, how are you doing? How is this?’ [They] remember things about me from when I was here before. It’s like a family or a caring group of people that are working together and know about you, and want to make you feel comfortable and at-ease, and all that kind of stuff.

Would you recommend Alsara Vein Clinic to family or friends?

I definitely would recommend someone to Alsara Vein Clinic. I’ve tried to get my mother to come up here. She is 83 years old, and she’s having a lot of discomfort in her legs from varicose veins, and she is reluctant to come. But every time we come up here, we tell her ‘We’re going to the vein clinic, and I’d really wish you’d go and just see what Dr. Gupta can do for you, because I think he could help you’. But she’s afraid to; she’s afraid it would be too uncomfortable. And, we’ve told her ‘It wasn’t that bad for us. We’re glad that we’ve done it,’ but she’s reluctant.

Is there anything else you would like to share?

I definitely wish that I had known about this earlier. I wish that someone had talked to me about vein treatment before. I’m not sure how it’s escaped all this time that I haven’t known about it? And, I feel fortunate – blessed – that the doctor sent my daughter [here], and I came with her, because I don’t know if I would have ever found out. And, it’s frightening to me to think that I could have gone on to what I’ve seen some people go through with the problems that come from the vein problems. I’m feeling much better. I haven’t had cellulitis in quite a while, and edema is much better. Um, I’m feeling a lot better.

Click to Play Video

I had some awful, painful legs. I had circulation not going through my veins, had blockages in the veins. Cause I had this done once before - didn't work. I went through the old way, don't want it.

Couldn’t ride in a car for very long. I had to get out, my leg was heavy. I had to get out of bed and lift my legs. Then I had to stand there a bit so I could get ‘em motivatin’.

And not anymore. I slept good last night - couldn’t believe it. This laser's great. I can sit in a boat now. I don't have to stand up all the time. I can sit down and relax, fish, and mushroom hunt. Just excited I got my legs back. Cause it was gettin' where they gonna take 'em off.

This place is just awesome. He's [Dr. Gupta] a great doctor. I'd recommend him to anybody.

Ain't no wheelchair for me!

I had a real good Christmas and one thing that really made my Christmas so great was you, Dr. Gupta. Because of you and your staff taking such good care of my legs. Because of your good work on my legs, I was able to walk all over the place when we went Christmas shopping. You don't know how nice it is to go to Wal-Mart or wherever and be able to walk all over the store and not have your legs hurt.

Before I started coming to you I couldn't walk without my legs hurting so bad. My legs would hurt so bad that I would stay at home or in the truck. My mom said you can go with me and I would push you in a wheelchair. But I didn't like to ride in a wheelchair because I didn't like for people to stare at me. And now thanks to you Dr. Gupta I don't have to worry about that anymore. Because I have one of the best Drs. in the state of Missouri. Probably in the United States. Because you are the best. You all are so caring and understanding. And the girls always call the next day and ask how I am doing. Anyway, I want to thank Dr. Gupta and the Staff.

God Bless everyone.

Click to Play Video

I just got married last year on July 29th. It’s been just over a year in July, and I’m happily married. And if it wasn’t for my husband checking this place out [Alsara Vein Clinic], I wouldn’t have been where I’m at right now.

We discovered [Alsara Vein Clinic] from just ourselves. We searched it on the internet and figured it would be a great place to get healed.

I had leg cramps. I had l leg cramps so bad that I couldn’t… it was hard to walk, and it’s hard to enable myself to do the walking and enjoy myself. I was basically just laying on the couch just complaining of the ache and the pains and the… I just wasn’t comfortable doing anything. It has been over 10 years or so that I have experienced that. And it wasn’t a very comfortable feeling [having to say] to my friends [who were] saying: ‘Well, you wanna go do this today?’, and I’d say: ‘Well, I can’t because my legs are not up to par’. Waking up with leg cramps in the middle of the night, ‘cause there’s nothing that no one could do. And it hurt so bad that, even if you did move and start walking it, I had to get up and walk around to get the leg cramps gone.

The staff and the physician are very friendly and knowledgeable about what they’re doing. Now that I’ve had treatments, I am able to walk a lot better. I’m not waking up with leg cramps in the middle of the night, which is a relief. I’m not kicking in the middle of the night and at my spouse! So, I’m saving… saving a little bit [laughs]!

Well, the pain was so great that I would start crying because I wouldn’t have any relief of any sort until I started to come here. I tried medication for Restless Leg Syndrome and that wasn’t working. And, finally, I came here and sought relief, and I found it. My legs are a lot healthier. I’ve got a lot more strength. I’ve gained the freedom of not having… not to walk so far and not have no pain in my legs.

Be sure to come [to Alsara Vein Clinic] because it does really help. It gives you relief to know that when you are hurtin’ as bad as I was, that the treatments they give are working.

Oh, I’m happy to be here because if it wasn’t for them, I would not be where I’m at right now. I’m just so happy to know that I’ve got legs now. Before, I didn’t have any.

Please describe your experience with us:

Front Desk staff:

The Front Desk was very friendly and helpful..

Ultrasound Technologist:

Explained everything she was doing. Love the service.

Provider/Doctor/Nurse Practitioner:

Was very concerned that everything was done.

Billing/Patient Account Services:

Great service.

Call Center/Patient Service Center:

Great service.

What made you choose us?

Advertisement.

What symptoms were you experiencing?

Leg cramps, pain, swelling, restless legs.

How were you affected by your legs previously? What couldn't you do?

I could not walk very far without hurting, loss of sleep.

What improvements have you seen in your legs?

No restless legs, can walk without hurting. No cramps.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

Everyone was very friendly and informed me of what I needed to do. I appreciated being told what the colors on the [ultrasound] screen meant. I was very confident about my before and after care.

Click to Play Video

I had heaviness, [leg] pain, a lot of movement in my legs, which they call ‘Restless Leg Syndrome,’ and it would bother me at night mostly.  And since I’ve been coming here, he’s done a great job on me, a great job!

Now I can ride in a car or plane without the aching that was before.  I sleep much better.  I don’t have restless legs or aching, so it is great that I can sleep without moving my legs all the time.  I’m so glad and I can walk without hurting.

The treatments were very easy.  I didn’t have any pain, and I was very comfortable with the way the doctor did [the treatment].  I didn’t feel anything.

I came here because you’re right here in St. Joe.  I didn’t have to travel 30 minutes to Kansas City.  I’ve been to two different [clinics]and this [Alsara Vein Clinic] is the best.  I think it’s much better.  [You’re] friendlier than the other places I’ve been.  The doctor is very, very nice, very kind, and he explains things thoroughly.  I really like him.

I have inherited this vein disease from my mother and my father.  My mother had her [veins] stripped at least two times that I know of.  She always had trouble with her legs.

I started noticing them in my sixties because I walked about five miles every day.  I think that helped the circulation in my legs. But then I got kind of sick and I couldn’t get up and do what I normally did, and my legs really started hurting.  It was very uncomfortable.

The doctor was very thorough.  He would explain things so you could understand them He would take time to answer your questions.  It was excellent.  Recovery was excellent.  You have a little bruising sometimes but that all went away, it was very satisfying.

I was on a plane ride last year and my legs didn’t ache or anything like they had before.  I can walk the dog a little farther now. He wants to go, so I got right behind him, and my legs are not hurting while I’m walking him.

My whole experience with the clinic has been wonderful.  I would tell everybody to come here.  The staff is wonderful.  The doctor is wonderful.  I just really like it here.

He’s a very kind doctor, he’s very concerned about how it feels, ”are you uncomfortable", he’s very concerned about how you are taking the treatment.  So, [I’m] very satisfied with him.  Dr. Gupta was very easy on me.

I love the staff.  They’re so friendly and helpful.  I have a lot of fun with them when I come.  I’m very satisfied.

I would absolutely recommend this clinic to people with vein problems.

Signs and Symptoms

The initial signs and symptoms may include:

• Aching
• Burning or numbness
• Cramping or 'Charley horse'
• Heaviness
• Itching
• Leg pain
• Restlessness in legs
• Tiredness

• Swelling in feet ankles and calves

• Left untreated, may result in skin discoloration, bleeding veins, sores that heal poorly, and blood clots.

• Consultation

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Varicose Vein Treatments are coved by insurance including Medicare and Medicaid

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• Leg Cramps & Restless Legs

As living beings, we are part of the natural world and interdependent. As you rest and renew, you can also better meet the needs of those who depend on you. My sister passed away recently and unexpectedly at the young age of 56. Anyone who has lost a loved one knows the intense sense of loss and emotional pain that is involved in the grieving process. The absence of the person who contributed so much to your life is deeply felt while you bereave. In fact, the term bereavement means “to be deprived of someone through death”.

In pursuit of spiritual healing, my wife and I toured some small, quaint towns nestled in the Himalayan Mountains, also the home of many Buddhist monks. It was then that I realized if you befriend nature, it reciprocates with its timeless beauty and power of healing. From the radiant sun to the ice-cold water of the countless streams and the vibrant colored flowers to the succulent fruits native to the region, one must experience personally to fully appreciate it.

Due credit goes to our energetic and young tour guide, a native to the Himalayan region, who enjoyed narrating history, pausing only when he sensed that his audience in the back seat were napping. He shared stories of his childhood, growing up in a family where his father was a truck driver who had to quit working due to severe recurrent leg cramps and swelling in his legs. Having turned “black and brown”, his legs were set to be amputated by a local surgeon; however, a knowledgeable dermatologist recognized the features of chronic venous insufficiency and actually performed a phlebectomy (removal of veins). Although the legs were saved, his father continues to live with swelling and debilitating leg pain. Over the years, his condition took a toll on the family and his father resorted to alcohol abuse.

Since I was on a retreat to nurture my own spirituality far from the realms of modern medicine that I left behind in America, I maintained silence. Nevertheless, at the conclusion of my trip in the Himalayas, I shared with the tour guide how minimally invasive procedures such as EVLA (endovenous laser ablation) allow us to easily correct the circulatory problems caused by venous insufficiency in the legs. He appeared astonished to hear that a simple, 1-hour procedure could have potentially restored full function to his father’s leg.

When we are faced with loss, it is sometimes difficult to feel a sense of gratitude in our lives, yet I had another opportunity to recognize the blessings soon after. Upon conclusion of the 10-day trip, as we made our way through the airport security checkpoints, I crossed paths with a security officer who politely asked me to stretch out my arms while he whisked his “magic wand”, checking for any metal items. In doing so, I struck up a casual conversation with him about how busy the airport was and, out of habit, mumbled about the adverse effects of gravity on blood flow in legs. This astute officer was quick to recognize that I was a Physician and appeared eager to know my area of expertise. His eyes lit up when he learned that I specialized in the treatment of venous leg disorders. He shared that his father has severe swelling, tingling sensation, and numbness in his legs that had already caused numerous falls and injuries. I explained how swelling in the legs was the most specific sign of underlying, chronic venous insufficiency. The tingling and numbness experienced in the feet are often caused by the mechanical pressure of the fluid that builds up throughout the day in the legs. I offered him my business card so that he could contact my office for further guidance (and to avoid holding up the security line!). I had never imagined that a 30-second airport security screening could culminate in a varicose vein consultation.

The loss of my sister has brought my family closer together, all with a deeper sense of compassion and appreciation for the loved ones in our lives. Hence, even through loss and grief, the blessings continue. Without grief, there is little appreciation for joy. Although my sister leaves behind a void, her absence has propelled me to a spiritual path for a more meaningful existence. Life is still a beautiful journey after all!

If you are concerned about varicose veins, chronic venous insufficiency., leg pain, leg cramps, tingling, numbness, swelling, discoloration, or leg sores that are slow to heal, call Alsara Vein Clinic at 816-396-0245 to set up a Consultation today.

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I was born and raised in St. Joseph. I work at Missouri Western State University. I have two children and six grandchildren.

I had had pain in my leg for quite some time. I had been to my primary care doctor and [was] told that I had phlebitis. They would give me medication and it would never completely go away. It finally got to the point that I began to worry whether or not I had a blood clot, because it was very sore to touch and it was a bit warm. So I went to an urgent care clinic and was told ‘no, it’s not a blood clot’ and sent home. And I just felt like there was something else going on.

And so – after my friend had been here and had such a great experience – I thought maybe this is what I need to check out. So I made an appointment and came in for a consultation and, sure enough, two blood clots were found the day that I was here.

The two big things that I noticed with my problems that I had in my leg were: it was very painful to touch. It would also be sore in that area. Sometimes, when I walked, I would have pain. And then at night I had terrible leg cramps, and I would have restless legs. They would be twitching all the time.

The pain in my leg would bother me quite a bit when I would be driving or sitting for a long period of time. And I have to travel a lot for my job. And there were times my leg would just be so sore just sitting in the car.

Well, when I first heard about it from my coworker, and she was explaining how you had helped her and what a positive experience that she had had, I started thinking ‘you know, maybe that’s what I really should check into and see if that might be able to solve my problems. If I came to you, I could find out for sure what was going on with my leg. And so, of course, I was a little apprehensive coming, and I was apprehensive with the treatment, but honestly, it was not a big deal at all, and it was so worth doing it.

I would say that my experience from the first time I walked in the door until now has been very positive. Everyone has been very professional. The staff I consider friends, as well as the people who are taking care of me. Dr. Gupta has been excellent in educating me and making sure that I was comfortable. And I’ve always been encouraged to be back in touch if I have any concerns about any issues with my legs.

The outcome from my treatment has been that I am able to go to sleep at night knowing that I am not going to wake up with any cramping in my legs. I have no problems with the restless legs anymore, and it’s just nice to be able to relax. The biggest change it’s made is that I am able to sleep at night, and get a good night's sleep, and not have to worry about waking up because of cramping.

Not only would I recommend that someone with vein problems come here, but I have recommended someone with vein problems come here. We were having a conversation about the problems in my legs and the problems in her legs, and she hadn’t really considered that it could be a vein issue. And since then, she has gone for treatment, as well, so.

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I was recommended to come here by my physician. I’ve had some problems with my legs and I decided to come here [Alsara Vein Clinic] and see if I could get helped. I’m disabled now. I’ve had a liver transplant 12 years ago. I was having some problems with my legs swelling and discoloration and things. And I have diabetic neuropathy. And it really got down to the point where my legs just couldn’t take the pain anymore.

Well, each year it’s gotten worse and worse, and I just get down to the point where I have to sleep in a recliner, and then I prop my legs up even higher than that, trying to get the swelling down. And I was having an awful time, you know, sleeping in the recliner.

And, so, I decided to come here and see if he [Dr. Gupta] could take some of the pain away, you know. I know he can’t get rid of everything, ‘cause it, you know, it’s just not going to happen. I know that. But anything is better than nothing! That’s the way I looked at it.

And he did an awesome job, I believe, you know, and that’s all that really matters.

They really made me feel welcome. They explained everything: why they were doing it; how come; and this and that; and what they were doing. And it really made me feel comfortable, you know, to see that and understand it. And that [means] a lot to the person, you know.

My priorities [were]: get rid of some of the pain that I had, and being able to tolerate it, you know. I’ve lived in pain all my life and I’m tired of it, you know. I mean, a person can only deal with so much. But ah, no, that’s probably about the highlight – the results.

You know, I was more than impressed. Well, I mean it’s just a 100% change around. When I first came here, you know, my legs really hurt bad. And [Dr. Gupta] explained what he was gonna do, and if he couldn’t make any results, he wasn’t gonna do anything, and I understand that. But he felt that he could ease some pain to me, and he did. And now, each and every day gets better.

I hadn’t played pool in 15 years. And now, I’m able to go play pool for a couple of hours a day. And, to me, that’s quite a bit, you know, ‘cause I enjoy that. Yup. Yeah, it really is awesome, trust me! You ain’t [got] nothing to do all day – and now, you got something to do now, you know.

So I would definitely recommend people – if they have [leg] problems – to come here. And if the doctor can’t help you, he won’t; and if can, he will! And to me, he’s awesome. He’s helped me tremendously. Yeah.

Please describe your experience with us:

Front Desk staff:

All were professional, kind and courteous.

Ultrasound Technologist:

All were professional, kind and courteous.

Provider/Doctor/Nurse Practitioner:

All were professional, kind and courteous.

Billing/Patient Account Services:

All were professional, kind and courteous.

What made you choose us?

Your local advertisements.

What symptoms were you experiencing?

Pain, leg heaviness.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Am still the recovery process.

What improvements have you seen in your legs?

Less aches, pain.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

Wait time always exceeded my expectations. All staff very knowledgable & professional.

Please describe your experience with us:

Front Desk staff:

Very attentive.

Ultrasound Technologist:

Very good.

Provider/Doctor/Nurse Practitioner:

Explained everything to me, very good.

Call Center/Patient Service Center:

Very good.

What made you choose us?

Heard from a friend.

What symptoms were you experiencing?

Poor circulation in legs. Varicose veins.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Had lot of heaviness, hurt at night. Now so much better.

What improvements have you seen in your legs?

A lot. They don't hurt and my circulation seems like it's a lot better.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I appreciated the staff, very friendly. The technicians that did Ultrasound were very professional & explained what they were doing. Dr. Gupta did a wonderful procedure on my legs. I am so thankful.