Kathy Cooper
Please describe your experience with us:
- Front Desk staff:
- Mia is very courteous & helpful.
- Ultrasound Technologist:
- Kati is courteous, knowledgeable & friendly.
- Provider/Doctor/Nurse Practitioner:
- Dr. Gupta explains everything that is happening.
- Billing/Patient Account Services:
- Courteous.
- Call Center/Patient Service Center:
- Courteous, no complaints.
- What made you choose us?
- My deceased husband was referred here by his Primary [Care Physician]. He had good results & was pleased with staff so I just followed him.
- What symptoms were you experiencing?
- Restless leg syndrome, heavy legs, some pain & bulging veins.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- Couldn't walk far without some pain, legs felt heavy. Restless legs at night. Now all of that is gone.
- What improvements have you seen in your legs?
- Not heavy & no more restless leg syndrome.
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- I appreciate that waiting time in office is minimal. Staff makes you feel like family & are very welcoming & courteous. They offer you drinks, & everything else you may need i.e. restroom, etc. Dr. Gupta takes the time to explain the procedure in layman's terms & Kati is very helpful in the procedure also. I would not go anywhere else for this problem.
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