I came into the Alsara Clinic because I had spider veins and they were really driving me crazy. And I really have a lot of pain behind the leg where those spider veins were, so I just kinda lived with fears. I never wore shorts or anything like that because they really looked bad.
Earlier, when we would take long car rides to go see the kids, my leg and feet would swell. [My leg] got really heavy. Just to get out of the car, I’d have to lift my leg just to put it out there and stand up and get my leg [working]. It was miserable and I hated to go for long car rides.
One day my husband found this flyer in the mail and so, made the call, came in, and the staff was amazing! Dr. Gupta was so good about explaining everything, I just couldn’t have asked for a better experience.
As far as the treatments go, I really thought at first they were going to be kinda painful. They weren’t bad at all, especially the spider veins – it’s a real quick little treatment, just a little sting like a mosquito bite. It just wasn’t bad at all. And the recovery time is so minimal. You can go right back to work. It’s no big deal. Anybody can do it.
Recently, since I’ve had the laser done, we went for a long car ride and I didn’t have any problems. No swelling, no having to lift my leg to get out of the car, I just immediately got out, and I realized 'wow'. So it’s been amazing. I completely can tell the difference.
I highly recommend it. If you have any problems with your legs: if they’re hurting, if they’re heavy, if you just don’t like how they are looking, [the treatment is] really not that bad. It’s worth it, it really is. Don’t put it off.
I would much rather be pain-free and have the energy in my legs to run around and catch those five grandkids! I just highly recommend it.
I was at the doctor’s office and I’d seen something about “veins,” and you’re like ‘Really? Veins can have a… ?” You know, you just don’t think that there’s an issue. And the more I read, then I asked my doctor, and she sent me here to you guys [Alsara Vein Clinic].
[It was] a relief, a sigh of relief. In fact, I think I even cried when [Dr. Gupta] was actually talking to me, because, it’s like, here’s a doctor that is literally talking to you. And he didn’t speak jargon. He laid it on the line. He spoke in a way that I could understand. And it was just like, to hear somebody give you an answer that they may be able to help you, was just like… I think… I know I cried. I know I cried because – oh my gosh – there’s somebody talking to me; not at me but talking to me.
The treatments were technically painless. I didn’t have any issues with pain or discomfort. I liked the way that he walked me through it, what he was going to do, how he did it. Love his helper, Kati. And they explained everything. And they even said if you want to watch, you can watch, which I did. It was just fascinating to see. Oh my gosh, I didn’t know that this was this, and that was that. He let me ask questions. Yeah, most places don’t let you ask questions.
I haven’t flown for a long time. I really haven’t done anything out of the ordinary for a long time because it was just… walking through an airport, ah, it was just the heaviness of the legs… sitting in a car didn’t work very well. As I said, unless you’ve been through it, just… you feel heaviness in your body, and you don’t really know why. And it’s like a constant discomfort, and [in] a plane; even more so. I mean, you never would have dreamed that that was an issue.
It is a godsend. It has been a godsend. I mean, when you look back to where I was a year ago or so to where I am present day, there had to have been a difference that was made that most people don’t think about. So it’s like, haaaaah [exhales]. Oh my gosh, I did this, I did that. I’m moving. I’m standing a little bit longer. So, shy of a miracle.
Please describe your experience with us:
- Front Desk staff:
- Excellent. Everyone works so well for the benefit of the patient.
- Ultrasound Technologist:
- Excellent Everyone works so well for the benefit of the patient.
- Provider/Doctor/Nurse Practitioner:
- Excellent Everyone works so well for the benefit of the patient.
- Billing/Patient Account Services:
- Excellent Everyone works so well for the benefit of the patient.
- Call Center/Patient Service Center:
- Excellent Everyone works so well for the benefit of the patient.
- What made you choose us?
- Recommended by my primary health nurse practitioner, Beth Booker.
- What symptoms were you experiencing?
- Pain in my left leg and swelling in the leg.
- How were you affected by your legs previously? What couldn't you do? How has that changed now?
- The vein problems were originally masked with the polio syndrome problems. Dr. Gupta found the vein problems and the pain stopped. I truly appreciate the careful care of me.
- What improvements have you seen in your legs?
- No pain!!! No swelling!!!
- Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?
- I deeply appreciate the staff coming in twice during the pandemic shut down to handle my problems. After the procedures when I had no pain, I knew things had worked. Everyone was gracious. I could not have asked for a more competent, caring team. Thank you!
I’m a cardiovascular tech and I’ve had some leg and feet issues ever since I was about 18 years old. And so, throughout the years, I have tried to find what the issue was; what was causing the problem. That is when I learned about your clinic.
Many treatments that I have tried, we went into lab work to x-ray, we’re never able to find the problem in anything. I had waited several months, kind of let things go to see if my doctor would end up doing any more testing. That was another great reason whenever I came here for my consultation, that we were going to go further here. Once you guys did my ultrasound, that is when Dr. Gupta said that I had some issues and he wanted to try the treatment. I have a lot of relief in my legs now.
Once I was billed with my insurance, I was very surprised that there was little cost to me.
I was a little bit nervous whenever I made the appointment and we were going to continue with the treatment. But the more that Dr. Gupta explained to me with very great detail, I felt more and more comfortable, and I was ready to make the appointment and go further with it. My first impression that I had after Dr. Gupta had said that we were going to try the laser procedure, that I felt a little bit of relief and I had great hope that I would be able to be active again.
Actually, for the treatment – laser procedure – there was no pain, [a] quick recovery, and I also had quick relief of all of the symptoms that I was experiencing. I would say, once the recovery process – about after 3 days – I could tell a difference. I would say, give it about one week, and I felt a major relief. The main thing after the treatment that I can tell that has helped the most is I don’t feel as if I’m an elephant standing on two little feet. All the pressure is gone and the weight has come off of my legs. It feels extremely good!
During the laser treatment, I guess “mosquito bites” is a good example for [the initial numbing pin pricks]. They were small. There weren’t many. Once you had the complete numbing process, there was nothing that you could feel. During my recovery, after we had the treatment here at the office, everyone – the staff – helped me get my leggings on so I could leave, and I went on about my Friday evening to a painting class. There was no downtime.
[Before], it was just a lot of the restless leg. I felt like my legs were numb. I felt like I needed to get up, walk around, get some movement. There’s a lot of difference, anywhere from being in the car rides to just doing your normal activities, or me being at work just standing for long periods of time. [Now], a lot of it is gone.
Between Dr. Gupta and his polite bedside manner, and the staff – they’re great too, I’ve recommended and I’ve told people about your office. It’s a great place. Helped me a lot. I can say, Dr. Gupta will sit and talk to you and explain everything thoroughly to help you feel more relaxed about the treatment that you’d be having.
I have a feeling, if I would not have had the procedure done, that I would still be at home trying to avoid a lot of activities, not getting out there and doing as much as what I could be doing or what I had been doing, so, it’s just been a big relief to me.
